Description
Help VIP-guests with their personal orders and requests.
Alternative labels
offer support to important guests
provide assistance to very important guests
assist guests who are VIPs
assist very important guests
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Assist VIP guests is an essential skill of the following occupations:
Head waiter/head waitress: Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer’s experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions.
Restaurant host/restaurant hostess: Restaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services.
Club host/club hostess: Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied.
Waiter/waitress: Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
Optional skill
Assist VIP guests is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Ground steward/ground stewardess: Ground stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets and helping passengers to apply for refunds after a delay or cancellation.
References
- Assist VIP guests – ESCO
