Description
Handle orders placed by customers. Receive the customer order and define a list of requirements, a working process, and a time frame. Execute the work as planned.
Alternative labels
process customer order
develop customer orders
deal with customer orders
manage customer orders
maintain customer orders
processing customer orders
Skill type
skill/competence
Skill reusability level
cross-sector
Relationships with occupations
Essential skill
Process customer orders is an essential skill of the following occupations:
Customer service representative: Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Butcher: Butchers order, inspect and buy meat to prepare it and sell it as consumable meat products. They perform activities such as cutting, trimming, boning, tying, and grinding beef, pork, and poultry meat. They prepare those mentioned sorts of meat for consumption.
Halal butcher: Halal butchers order, inspect and buy meat to prepare it and sell it as consumable meat products in accordance with Islamic practices. They perform activities such as cutting, trimming, boning, tying, and grinding beef and poultry meat. They prepare halal meat for consumption.
Quick service restaurant team leader: Quick service restaurant team leaders manage operations in a quick service restaurant.
Cabin crew manager: Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers’ expectations and for the application of safety regulations on board the plane.
Warehouse order picker: Warehouse order pickers prepare orders manually. They pick up orders and bring them to the delivery platform for processing, or in the trade sector to allow customers to pick them up. They are expected to complete orders for shipment, keeping in mind the quantity and type of goods specified and meeting quality criteria established by the company. They also assemble various types of merchandise for shipment and transport orders to shipping locations as specified by a supervisor. They typically stack bundled articles on pallet by hand, are responsible for wrapping articles on the pallet to secure them while moving, and for ensuring the integrity of the pallet.
Kosher butcher: Kosher butchers order, inspect and buy meat to prepare it and sell it as consumable meat products in accordance with Jewish practices. They perform activities such as cutting, trimming, boning, tying, and grinding meats from kosher animals such as cows, sheep and goats. They prepare kosher meat for consumption.
Flight attendant: Flight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs passengers to assigned seats. They prepare reports after landing describing how the flight went in terms of operations, procedures, and anomalities.
Optional skill
Process customer orders is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Optical instrument assembler: Optical instrument assemblers read blueprints and assembly drawings to assemble lenses and optical instruments, such as microscopes, telescopes, projection equipment, and medical diagnostic equipment. They process, grind, polish, and coat glass materials, centre lenses according to the optical axis, and cement them to the optical frame. They may test the instruments after assembly.
Bathroom fitter: Bathroom fitters install bathroom elements. They take the necessary measurements, prepare the room, removing old elements if necessary, and install the new bathroom equipment, including the connection of water, gas and sewage pipes and electricity lines.
Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Office clerk: Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients, scheduling meetings, and serving drinks.
Microsystem engineer: Microsystem engineers research, design, develop, and supervise the production of microelectromechanical systems (MEMS), which can be integrated in mechanical, optical, acoustic, and electronic products.
Electrical engineer: Electrical engineers design and develop electrical systems, electrical equipment, components, motors, and equipment with the feature of energy transmission. They engage in large scale projects such as the design and maintenance of power stations, and the distribution of power to smaller applications such as household appliances.
Computer hardware engineer: Computer hardware engineers design and develop computer hardware systems and components, such as circuit boards, modems, and printers. They draught blueprints and assembly drawings, develop and test the prototypes, and supervise the production process.
Photographic equipment assembler: Photographic equipment assemblers build photographic products such as cameras, film cameras, and projectors. They collect the different optical, electronic, and mechanical camera components, such as the battery, mirrors, image processor, and lenses, and piece together cameras according to specifications using hand tools or machinery.
Kitchen unit installer: Kitchen unit installers install kitchen elements in homes. They take the necessary measurements, prepare the room, removing old elements if necessary, and install the new kitchen equipment, including the connection of water, gas and sewage pipes and electricity lines.
Logistics engineer: Logistics engineers design and implement systems aimed to optimise the time and efforts invested in transportation activities. They ensure that systems allow for micro-tracking and smooth communication across transport methods and stages.
Application engineer: Application engineers deal with the technical requirements, management, and design for the development of various engineering applications, such as systems, new product designs, or the improvements of processes. They are responsible for the implementation of a design or process improvement, they offer technical support for products, answer questions about the technical functionality and assist the sales team.
References
- Process customer orders – ESCO