Schedule shifts

Description

Plan staff time and shifts to reflect the demands of the business.

Alternative labels

scheduling shifts
compile rotas
compile rosters
devise shift patterns

Skill type

skill/competence

Skill reusability level

cross-sector

Relationships with occupations

Essential skill

Schedule shifts is an essential skill of the following occupations:

Head chef: Head chefs manage the kitchen to oversee the preparation, cooking and service of food.
Rooms division manager: Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.

Spa manager: Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performance of staff, manage the financial aspects of the Spa, deal with suppliers and run advertising campaigns for the spa in order to attract more customers.
Warehouse manager: Warehouse managers assume the responsibility for storage facilities. They manage the operations and the staff within.
Laundry and dry cleaning manager: Laundry and dry cleaning managers oversee the laundry operations in an institutional laundry. They supervise laundry and dry cleaning staff, plan and enforce safety procedures, order supplies and oversee the laundry’s budget. Laundry and dry cleaning managers ensure the quality standards and that customers’ expectations are met.
Quick service restaurant team leader: Quick service restaurant team leaders manage operations in a quick service restaurant.
Head waiter/head waitress: Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer’s experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions.
Tool pusher: Tool pushers assume responsibility over daily drilling operations. They do mostly administrative work. Tool pushers ensure that the oil rig has sufficient materials, spare parts and enough personnel to continue with the daily operations. They conduct drilling activities in accordance with scheduled programme, supervising drilling crew and equipment.
Drill operator: Drill operators supervise a team during rigging and drilling operations. They monitor well activity and take measures in case of emergencies.
Rescue centre manager: Rescue centre managers supervise operations of a rescue centre, performing administrative duties and supervision of staff. They ensure that the centre operates according to policies and staff perform rescue missions in a safe, efficient and compliant manner.
Camping ground manager: Camping ground managers plan, direct, or coordinate all campsite facilities and manages employees.
Domestic butler: Domestic butlers serve at official meals, monitor meal preparations and table setting and manage the household staff. They may also offer personal assistance in booking travel arrangements and restaurants, valeting and clothing care.
Head sommelier: Head sommeliers manage the ordering, preparing and servicing of wine and other related beverages in a hospitality service unit.
Industrial maintenance supervisor: Industrial maintenance supervisors organise and supervise the activities and maintenance operations of machines, systems and equipment. They ensure inspections are done according to health, safety and environmental standards, and productivity and quality requirements.
Head pastry chef: Head pastry chefs manage pastry staff and ensure the preparation, cooking and presentation of desserts, sweet products and pastry products. 
Laundry workers supervisor: Laundry workers supervisors monitor and coordinate the activities of the laundry and dry-cleaning staff of laundry shops and industrial laundry companies. They plan and implement production schedules, hire and train workers and monitor the production quality levels.
Housekeeping supervisor: Housekeeping supervisors are in charge of supervising and coordinating the daily running of cleaning and housekeeping activities hospitality establishments.

Optional skill

Schedule shifts is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Chef: Chefs are culinary professionals with a flair for creativity and innovation to provide a unique gastronomic experience.
Bookmaker: Bookmakers (also often called ‘bookies’, or ‘turf accountants’) take bets on sports games and other events at agreed upon odds, they calculate odds and pay out winnings. They are responsible for the risk management.
Hospitality entertainment manager: Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.
Accommodation manager: Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.
Manufacturing manager: Manufacturing managers plan, oversee and direct the manufacturing process in an organisation. They ensure products and services are efficiently produced within the timeframe and budget given.
Wedding planner: Wedding planners assist with all logistical details required concerning their client’s wedding ceremony. Based on their client’s requirements, they make arrangements for floral decorations, wedding venue and catering, guest invitations, etc., coordinating activities both before and during the wedding.
Recreational facilities manager: Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and organise the daily operations of the related staff and facilities and ensure the organisation follows the latest developments in its field. They coordinate the different departments of the facility and manage the correct use of resources and budgets.

Pastry chef: Pastry chefs are responsible for preparing, cooking and presenting desserts, sweet products and bakery products.
Customer experience manager: Customer experience managers monitor customer experiences by creating, evaluating and improving the customer’s interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer’s experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.
Airport security officer: Airport security officers interact with passengers to ensure smooth transition between areas of the airport, compliant with safety regulations. They perform searches of passengers, their ID and baggage in order to ensure safety and to prevent illegal activity.
Kennel supervisor: Kennel supervisors monitor the daily operations of the kennel under their supervision. They ensure that the pets kept in kennels are being properly handled and cared for. Kennel supervisors supervise the working staff and maintain contact with the owners of the pets while they drop off or pick up the pets.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
Social services manager: Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.
Checkout supervisor: Checkout supervisors oversee cashiers in department stores and other big stores.
Power plant manager: Power plant managers supervise operations in power plants which produce and transport energy. They coordinate the production of energy in the plant, and supervise the construction, operation and maintenance of energy transmission and distribution networks and systems.
Stevedore superintendent: Stevedore superintendents supervise and monitor the freight handling and longshore labor in a dockyard to maximise productivity. They manage the loading and unloading of cargo and monitor the safety of the work area. Stevedore superintendents may also investigate incidents and prepare accident reports.
Hospitality establishment security officer: Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings, personal safety and building security.
Tourist information centre manager: Tourist information centre managers are in charge of managing employees and activities of a centre which provides information and advice to travellers and visitors about local attractions, events, travelling and accommodation.

 


 

References

  1. Schedule shifts – ESCO

 

Last updated on September 20, 2022