Train routes

Description

Know principal train routes and quickly search for relevant information to respond to customer questions. Provide advice on potential shortcuts and itinerary options.

Alternative labels

train network
train lines
rail lines
rail grid
rail roads
rail network
rail routes

Skill type

knowledge

Skill reusability level

sector-specific

Relationships with occupations

Essential knowledge

Train routes is an essential knowledge of the following occupations:

Railway passenger service agent: Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, mobility assistance, and security in railway stations. They provide accurate and up to date information on train arrival and departure times, train connections, and help customers plan their travels.
Chief conductor: Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train’s doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also provide commercial activities such as ticket control and selling, and provide support and information to passengers, and provide gastronomic services.
 
Rail traffic controller: Rail traffic controllers operate signals and points that help make sure trains run safely and on time. They operate from a signal box in order to control the order and movement of trains and ensure safety at all times. They are responsible for maintaining safety standards when trains are running normally and also in degraded or emergency operational situations.

Optional knowledge

Train routes is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.

Transport planner: Traffic planners develop and implement policies in order to improve transport systems, taking into account the social, environmental and economic factors. They collect and analyse traffic data using statistical modelling tools.

 


 

References

  1. Train routes – ESCO

 

Last updated on September 20, 2022

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