Deal with arrivals in accommodation

Description

Handle arrivals, guest’s luggage, check-in clients in line with company standards and local legislation ensuring high levels of customer service.

Alternative labels

handle arrivals in hotel
check guests in
deal with arrivals in hospitality
deal with accommodation arrivals
perform guests check-ins in accommodation
dealing with arrivals in accommodation

Skill type

skill/competence

Skill reusability level

cross-sector

Relationships with occupations

Essential skill

Deal with arrivals in accommodation is an essential skill of the following occupations:

Night auditor: Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping.
Hospitality establishment receptionist: Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.

Optional skill

Deal with arrivals in accommodation is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Rooms division manager: Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.

Bed and breakfast operator: Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests’ needs are met.
Camping ground manager: Camping ground managers plan, direct, or coordinate all campsite facilities and manages employees.
Camping ground operative: Camping ground operatives perform customer care in a campsite facility and other operational work.

 


 

References

  1. Deal with arrivals in accommodation – ESCO

 

Last updated on September 20, 2022