Detect drug abuse

Identify people under excessive use of alcohol and drugs inside a facility, effectively deal with these people and supervise customers own safety while applying relevant regulations.

detect alcohol abuse
detect abuse of drugs
identify substance dependence
detected drug abuse

skill/competence

cross-sector

Detect drug abuse is an essential skill of the following occupations:

Bartender: Bartenders serve alcoholic or non-alcoholic drinks as requested by clients in a hospitality service bar outlet.
Doorman/doorwoman: Doormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests’ safety whilst ensuring security.
Hospitality establishment security officer: Hospitality establishment security officers are in charge of managing the overall process and implementation of hospitality facility security in terms of both safety of belongings, personal safety and building security.

Detect drug abuse is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Hotel concierge: Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.
Hotel porter: Hotel porters welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning.
Night auditor: Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping.
Hospitality establishment receptionist: Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.
Camping ground operative: Camping ground operatives perform customer care in a campsite facility and other operational work.
Customer experience manager: Customer experience managers monitor customer experiences by creating, evaluating and improving the customer’s interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer’s experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.
Waiter/waitress: Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.

References

1. Detect drug abuse – ESCO