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Career Guidance Skills management skills S4.4 - performing administrative activities S4.4.3 - performing general clerical and administrative tasks Disseminate messages to people
Description
Receive, process, and pass messages to people coming from phone calls, faxes, postal, and emails.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 8 occupations
- Optional in 4 occupations
- Total: 12 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Administrative assistantAdministrative assistants perform administrative and office support for supervisors. They perform various tasks, such as answering telephone calls, receiving and directing visitors…
- Executive assistantExecutive assistants are advanced administrative professionals who work with top-level executives or in international facilities in various industries. They organise meetings, orga…
- SecretarySecretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appo…
- Office clerkOffice clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the adm…
- Management assistantManagement assistants perform varied types of jobs, usually under general supervision. They carry out administrative tasks and support managers to ensure the entire department func…
- House sitterHouse sitters move in the house of their employers in order to maintain security of the property during their absence. They monitor entrance areas and prevent unauthorized persons …
- ReceptionistReceptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the …
- Investment clerkInvestment clerks assist with the administration of investments such as stocks, bonds or other securities and perform general clerical duties in the investment sector of a financia…
Optional for
- Domestic housekeeperDomestic housekeepers are responsible for all the household activities in a private house. They oversee and execute duties according to the needs of the employer such as cooking, c…
- UsherUshers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors' tickets for authorized access, give directions to…
- Human resources assistantHuman resources assistants provide support in all the processes and efforts carried by human resources managers. They help in the preparation of recruitment processes by scanning C…
- Parliamentary assistantParliamentary assistants provide support to officials and politicians of regional, national and international parliaments and undertake logistical tasks. They revise official docum…
Related skills
- Use office systems
- Company policies
- Organise facilities for office personnel
- Process commissioned instructions
- Communicate with customers
- Communicate by telephone
- Handle mail
- Deliver correspondence
- Perform office routine activities
- Draft corporate emails
- Organise business documents
- Accounting techniques
Last updated on February 18, 2026
