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Career Guidance Skills communication, collaboration and creativity S1.1 - negotiating S1.1.3 - responding to complaints Handle game complaints
Description
Resolve complaints regarding gaming operations.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 0 occupations
- Optional in 4 occupations
- Total: 4 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Optional for
- Gambling managerGambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manag…
- Bingo callerBingo callers organise and run games of bingo in a bingo hall, social club or other entertainment facility. Main stage callers have knowledge of all relevant legislation governing …
- Casino pit bossCasino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable fo…
- Casino gaming managerCasino gaming managers oversee the day-to-day operations of gaming facilities. They supervise personnel, monitor the gaming areas, oversee the security services, ensure that all ga…
Related skills
- Follow ethical code of conduct of gambling
- Monitor casino finances
- Company policies
- Apply knowledge of human behaviour
- Keep task records
- Remove cheating players
- Schedule gaming tables
- Display betting information
- Follow safety precautions in a gaming room
- Supervise casino staff
- Casino policies
- Maintain customer service
