Maintain healthcare user data confidentiality

Comply with and maintain the confidentiality of healthcare users` illness and treatment information.

comply with confidentiality of health care users’ data
maintain health care user data confidentiality
comply with confidentiality of healthcare users’ data
keep health care user data confidential
keep healthcare user data confidential

skill/competence

sector-specific

Maintain healthcare user data confidentiality is an essential skill of the following occupations:

Medical administrative assistant: Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.
Doctors’ surgery assistant: Doctors’ surgery assistants support doctors of medicine in medical measures, in performing simple support activities during medical procedures, standardised diagnostic programmes and standardised point-of-care tests, ensuring surgery hygiene, cleaning, disinfecting, sterilising and maintaining medical devices and performing the organisational and administrative tasks required for operating a doctor`s surgery under supervision, following the orders of the doctor of medicine.
Medical records clerk:
Medical records clerks organise, keep up-to-date and archive patients` records for medical staff availability. They transfer medical information from a patient’s paper records to an electronic template.
Front line medical receptionist: Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the supervision and direction of healthcare institution manager.
Music therapist: Music therapists use music-therapeutic interventions to treat patients with behavioural disorders and pathogenic conditions to prevent, mitigate or eliminate symptoms and to change behaviours and attitudes requiring treatment. They promote and maintain or restore the development, maturity and health of the patient/client by music-therapeutic interventions. Music therapy especially provides help for people with with emotional, somatic, intellectually or socially induced behavioural disorders and pathogenic conditions, such as psychoses (schizophrenic disorders, bipolar disorders) and personality development disorders.
 
Herbal therapist: Herbal therapists use herbal medicine to relief pain and treat illnesses such as allergies, chronic physical conditions or stress-related conditions. They study the properties and benefits of plants and create a personalised treatment plan for the patients.
Medical transcriptionist: Medical transcriptionists interpret dictated information from the doctor or other healthcare professionals and convert it into documents. They create, format and edit medical records for patients based on the provided data and take care to apply punctuation and grammar rules.
Clinical coder: Clinical coders read patients’ medical records. They analyse and interpret medical statements about diseases, injuries and procedures. Clinical coders convert this information into health classification codes in order to calculate treatment reimbursements, to produce statistics and to monitor health care performance.
Chiropractic assistant: Chiropractic assistants perform routine and administrative tasks to support patient care and work under the sole direction and supervision of a Chiropractor or Specialized Chiropractor. They may interview patients, keep records of the case history, assist Chiropractors or Specialized Chiropractors in providing patients examination and perform administrative tasks. Chiropractic assistants work within defined contexts using agreed protocols and procedures.
Dance therapist: Dance therapists support individuals with their emotional, mental or physical health problems helping them to improve their body awareness, self-esteem, social integration and personal development through dance and movement patterns within a therapeutic environment.
Waiting list coordinator: Waiting list coordinators guarantee the day to day management of waiting list time. They plan when operation rooms are available and call patients in to be operated. Waiting list coordinators make sure to optimise the use of rescources.
Animal assisted therapist: Animal assisted therapists provide support to individuals with cognitive, motoric, or social-emotional disabilities through animal assisted intervention. They involve pets and domesticated animals in a specific intervention plan such as therapy, education, and human service, and aim to restore and maintain the patients` well-being and recovery.
Art therapist: Art therapists help patients overcome psychological and emotional difficulties through an artistic process which reflects emotions and feelings, focusing on patients who suffer a variety of problems such as mental, psychological, and behavioural disorders in order to facilitate self-understanding and awareness.
Recreational therapist: Recreational therapists offer treatment to persons who have behavioural disorders or conditions. They use techniques and interventions such as art, music, animals and dance to promote, maintain and restore the development and health of the patient.

Maintain healthcare user data confidentiality is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Medical laboratory assistant: Medical laboratory assistants work under supervision of the biomedical scientist and carry out basic laboratory procedures. They work in the pre-analytical handling of samples such as checking the details of specimens received for analysis, maintaining analysers, loading reagents, and packaging specimens. They also perform clerical tasks such as monitoring the stock levels of reagents used in analysis.
Scientific laboratory technician: Scientific laboratory technicians carry out laboratory-based research, analysis and testing and support life science professionals. They sample, test, measure, research and analyse in areas such as biology, biotechnology, environmental science, forensic science and pharmacology. Scientific laboratory technicians also observe and monitor laboratory activities, record test sequences and analyse the results.
Medical records manager: Medical records managers are responsible for managing activities of medical records units which maintain and secure patient data. They supervise, oversee and train employees while implementing medical department policies.
Complementary therapist: Complementary therapists use a range of complementary and alternative therapies to work simultaneously with the clients` body, mind, and spirit in a holistic approach. They offer practices and services for holistic wellbeing, health maintenance, health education, health promotion and prevention of illness, along with the sustainable treatment of certain illnesses, especially chronic illnesses. Their practices include but are not limited to acupuncture, aromatherapy, banotherapy, homeopathy, and herbal medicine.
Medical laboratory manager: Medical laboratory managers oversee the daily operations of a medical laboratory. They manage employees and communicate the schedule of activities. They monitor and ensure all laboratory operations are performed according to specifications, arrange the necessary laboratory equipment and assure that the appropriate health and safety standards are followed. 

References

1. Maintain healthcare user data confidentiality – ESCO