Manage business knowledge

Set up structures and distribution policies to enable or improve information exploitation using appropriate tools to extract, create and expand business mastery.

formalise knowledge in ICT-system
manage knowledge
manage information and knowledge
model ontologies

skill/competence

cross-sector

Manage business knowledge is an essential skill of the following occupations:

Business intelligence manager: Business intelligence managers gain knowledge of the industry, the innovative processes therein, and contrast them with the operations of the company in order to improve them. They focus their analysis in the supply chain processes, warehouses, storage, and sales as to facilitate communication and revenue improvement.
Call centre supervisor: Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities.
ICT information and knowledge manager: ICT information and knowledge managers contribute to the definition of organisational information strategy and apply information and knowledge creation, editing, storage, and distribution policies. They manage the maintenance and evolution of structured and unstructured information. They create digital structures to enable exploitation and optimisation of information and knowledge, manage data analysis and enable business intelligence.
Knowledge engineer: Knowledge engineers integrate structured knowledge into computer systems (knowledge bases) in order to solve complex problems normally requiring a high level of human expertise or artificial intelligence methods. They are also responsible for eliciting or extracting knowledge from information sources, maintaining this knowledge, and making it available to the organisation or users. To achieve this, they are aware of knowledge representation and maintenance techniques (rules, frames, semantic nets, ontologies) and use knowledge extraction techniques and tools. They can design and build expert or artificial intelligence systems that use this knowledge.
ICT application developer: ICT application developers implement the ICT (software) applications based on the designs provided using application domain specific languages, tools, platforms and experience.
Software manager: Software managers oversee the acquisition and development of software systems in order to provide support to all organisational units. They also monitor the results and quality of the different software solutions and projects implemented in the organisation.

Manage business knowledge is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

ICT intelligent systems designer: ICT intelligent systems designers apply methods of artificial intelligence in engineering, robotics and computer science to design programs which simulate intelligence including thinking models, cognitive and knowledge-based systems, problem solving, and decision making. They also integrate structured knowledge into computer systems (ontologies, knowledge bases) in order to solve complex problems normally requiring a high level of human expertise or artificial intelligence methods.
Policy manager: Policy managers are responsible for managing the development of policy programs and ensuring that the strategic objectives of the organization are met. They oversee the production of policy positions, as well as the organization’s campaign and advocacy work in fields such as environmental, ethics, quality, transparency, and sustainability.
Database developer: Database developers program, implement and coordinate changes to computer databases based on their expertise of database management systems.
Chief data officer: Chief data officers manage companies’ enterprise-wide data administration and data mining functions. They ensure data are used as a strategic business asset at the executive level and implement and support a more collaborative and aligned information management infrastructure for the benefit of the organisation at large.

References

1. Manage business knowledge – ESCO