Manage lost and found articles

Make sure that all articles or objects lost are identified and that the owners get them back in their possession.

manage lost and found article
manage found articles
managing lost and found articles
oversee lost and found articles
handle lost and found articles

skill/competence

sector-specific

Manage lost and found articles is an essential skill of the following occupations:

Locker room attendant: Locker room attendants assist customers in handling personal items and articles in changing rooms, usually in sports or theatre areas. They also maintain the overall cleanliness of the designated areas and help with lost and found issues.
Cloak room attendant: Cloak room attendants ensure that clients’ coats and bags are safely deposited within the cloak room. They interact with clients to receive their articles, exchange tickets for their corresponding items, and return them to their owners. They might assist with requests and complaints.

Manage lost and found articles is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Life guard: Life guards monitor and ensure safety in the aquatic facility by preventing and responding to any emergencies. They identify potential risks, advise individuals on proper behaviour and dangerous zones, conduct life-saving techniques such as first aid and supervise activities of the general public.
Security guard: Security guards observe, detect irregularities and protect people, buildings and assets. They maintain security at all times by patrolling designated property areas, controlling access at entrances, watching alarm and video recording systems, asking suspicious individuals for identification and reporting infractions and law breaching activities.
Swimming facility attendant: Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility.
Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Ship steward/ship stewardess: Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
Door supervisor: Door supervisors ensure that the people entering public places such as bars, restaurants and concert venues are suitable and that they do not represent potential problems. They enforce legal regulations by checking individuals’ legal age to enter a bar, manage crowds and emergencies, monitor dress codes and handle aggressive and abusive behaviours.
Usher: Ushers assist visitors by showing their way in a big building such as a theatre, stadium or concert hall. They check visitors’ tickets for authorized access, give directions to their seats and answer questions. Ushers may take on security monitoring tasks and alert security personnel when required.
Crowd controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Train attendant: Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals.

References

1. Manage lost and found articles – ESCO