Provide ICT system training

Plan and conduct training of staff on system and network issues. Utilise training material, evaluate and report on the learning progress of trainees.

skill/competence

sector-specific

Provide ICT system training is an essential skill of the following occupations:

Telecommunications engineer: Telecommunications engineers design, build, test and maintain telecommunication systems and networks, including radio and broadcasting equipment.
They analyse customer needs and requirements, ensure that the equipment meets regulations, and prepare and present reports and proposals on telecommunication-related problems. Telecommunications engineers design and oversee the service delivery in all it’s phases, supervising the installation and use of telecommunications equipment and facilities, preparing documentation and providing training for company staff once new equipment has been installed.
Telecommunications analyst: Telecommunications analysts review, analyse and evaluate an organisation’s telecommunications needs and systems. They provide training on the telecommunications system features and functionalities.

Provide ICT system training is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

ICT network administrator: ICT network administrators maintain operation of a reliable, secure, and efficient data communications network, including LAN, WAN, intranet, and internet. They perform network address assignment, management and implementation of routing protocols such as ISIS, OSPF, BGP, routing table configurations and certain implementations of authentication. They perform maintenance and administration of servers (file servers, VPN gateways, intrusion detection systems), desktop computers, printers, routers, switches, firewalls, phones, IP communications, personal digital assistants, smartphones, software deployment, security updates and patches as well as a vast array of additional technologies inclusive of both hardware and software.
ICT system administrator: ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.

References

1. Provide ICT system training – ESCO