Description
Examine all the interactions and touchpoints people have with a product, brand or service. Determine key variables such as duration and frequency of every touchpoint.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 0 occupations
- Total: 2 occupations
- Most common in: ISCO major group 2 (Professionals)
Essential for
- ICT accessibility testerICT accessibility testers evaluate websites, software applications, systems or user interface components with regards to friendliness, operability of the navigation and visibility …
- User experience analystUser experience analysts assess client interaction and experience and analyse users' behaviours, attitudes, and emotions about the usage of a particular product, system or service.…
Related skills
Last updated on February 18, 2026