Analyse reports provided by passengers

Analyse reports submitted by passengers (i.e. on unforeseen occurrences or incidents such as vandalism or theft) in order to inform strategic decision making.

evaluate passenger feedback
assess reports submitted by passengers
conduct analysis of passenger feedback
assess reports provided by passengers
use reports provided by passengers to inform strategic decision making
use passenger reports to inform strategic decision making
analyse reports given by passengers
assess reports given by passengers
make assessments of passenger feedback
analyse reports contributed by passengers
analyse reports submitted by passengers
utilise passenger feedback in strategic decision making

skill/competence

sector-specific

Analyse reports provided by passengers is an essential skill of the following occupations:

Road operations manager: Road operations managers oversee day-to-day road transportation processes, managing processes, and striving to meet customer expectations.
Skipper: Skippers are the highest authority on-board or on inland waterways, they are in charge of the vessel and are held responsible for the safety and well being of the clients and crew. They are licensed by the responsible authority and will determine the operations of the vessel at any time. They are the ultimate instance responsible for the crew, the ship, the cargo and/or passengers, and the voyage.

Analyse reports provided by passengers is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Train driver: Train drivers operate trains providing passenger or cargo transport services. They are responsible for driving the locomotive in safe manner, respecting all relevant safety, operational and communication regulations, and have full responsibility for the safety of passengers and cargo. The task involves cooperation and communication with the relevant staff under the infrastructure manager, as well as with staff on board the train.
Automated cable vehicle controller: Automated cable vehicle controllers operate systems and control boards keeping under the control the operations of a varied array of modes of transport operated by cable. They can operate aerial cabins, telphers, funiculars, etc. They ensure continuous operations and intervene in the operations when unforeseen situations occur.

References

1. Analyse reports provided by passengers – ESCO