Collect customer data

Description

Collect customer data such as contact information, credit card or billing information; gather information to track down purchase history.

Alternative labels

collect data of clients
gather information on clients
gather client information
compile customer data
collect data of customers
gather consumer information
assemble customer data
gather information on customers
gather customer information
collect client data

Skill type

skill/competence

Skill reusability level

sector-specific

Relationships with occupations

Essential skill

Collect customer data is an essential skill of the following occupations:

Pawnbroker: Pawnbrokers offer loans to clients by securing them with personal objects or items. They assess the personal items given in exchange for the loan, they determine their value and amount of loan available and keep track of inventory assets.
Railway passenger service agent: Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, mobility assistance, and security in railway stations. They provide accurate and up to date information on train arrival and departure times, train connections, and help customers plan their travels.
Customer contact centre information clerk: Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company’s or oganisation’s services, products and policies.

Optional skill

Collect customer data is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Client relations manager:
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
Letting agent: Letting agents schedule appointments with clients in order to show and lease real estate to prospective residents. They assist in marketing the property for rent through advertising and community out-reach. They are also involved in daily communication and administrative tasks.

 


 

References

  1. Collect customer data – ESCO

 

Last updated on September 20, 2022