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Career Guidance Skills information skills S2.4 - processing information S2.4.1 - gathering information from physical or electronic sources Collect customer data
Description
Collect customer data such as contact information, credit card or billing information; gather information to track down purchase history.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 3 occupations
- Optional in 1 occupations
- Total: 4 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- PawnbrokerPawnbrokers offer loans to clients by securing them with personal objects or items. They assess the personal items given in exchange for the loan, they determine their value and…
- Railway passenger service agentRailway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, …
- Customer contact centre information clerkCustomer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
Optional for
- Letting agentLetting agents schedule appointments with clients in order to show and lease real estate to prospective residents. They assist in marketing the property for rent through advertisin…
Related skills
- Identify customer’s needs
- Communicate with customers
- Guarantee customer satisfaction
- Write work-related reports
- Obtain financial information
- Debt systems
- Have computer literacy
- Collect property financial information
- Perform market research
- Use databases
- Use office systems
- Maintain client debt records
Last updated on February 19, 2026
