Demonstrate professional attitude to clients

Demonstrate responsibility and professional duty of care to clients which will include communication skills and a focus of customer care orientation.

demonstrate to clients an attitude of professionalism
demonstrate to clients a professional attitude
show clients a caring professional attitude
show a professional caring attitude

skill/competence

cross-sector

Demonstrate professional attitude to clients is an essential skill of the following occupations:

Horse riding instructor: Horse riding instructors advise and guide individuals and groups on riding horses. They conduct lessons and teach the techniques of horse riding including stopping, making turns, show-riding and jumping. They motivate their clients and help improve their performance.
Sports instructor: Sports instructors introduce people to a sport and teach them the skills required for the performance of sport. They have a strong grip on one or more sports, which are often adventure sports, and know how to motivate others and share with them the enjoyment of the activity.
Sport therapist: Sport therapists program and supervise rehabilitation exercises for individuals and groups. They work with individuals that have chronic health conditions or are at high risk of developing them. They communicate with medical and healthcare professionals about participants’ conditions using correct medical terminology, and with an understanding of the standard treatment options for an individual’s condition. Sport therapists take a holistic approach to the wellness of their clients that includes advising on lifestyle, food or time management. They do not have a medical background and do not require medical qualifications.
Leaflet distributor: Leaflet distributors hand out flyers, leaflet and advertisements in order to inform people or sell products and services. They distribute these leaflets either directly to the people on the streets or via mailboxes.
Tennis coach: Tennis coaches advise and guide individuals and groups on playing tennis. They conduct lessons and teach the rules and techniques of the sport such as grips, strokes and serves. They motivate their clients and help improve their performance.
Personal trainer: Personal trainers design, implement and evaluate exercise or physical activity programmes for one or more individual clients by collecting and analysing client information. They strive to ensure the effectiveness of personal exercise programmes. A personal trainer should also actively encourage potential clients to participate in and adhere to regular programmes, employing appropriate motivational strategies.

Demonstrate professional attitude to clients is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Secretary:
Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.
Shiatsu practitioner: Shiatsu practitioners provide health maintenance, health education, whole health evaluation and recommendations for wellbeing, and treatment of certain illness through energetic evaluation of the body’s life energy system (Ki) and regulation of the life energy system through various energetic and manual techniques.
Complementary therapist: Complementary therapists use a range of complementary and alternative therapies to work simultaneously with the clients` body, mind, and spirit in a holistic approach. They offer practices and services for holistic wellbeing, health maintenance, health education, health promotion and prevention of illness, along with the sustainable treatment of certain illnesses, especially chronic illnesses. Their practices include but are not limited to acupuncture, aromatherapy, banotherapy, homeopathy, and herbal medicine.
Sophrologist: Sophrologists aim to reduce their clients` stress and produce optimal health and well-being by applying a dynamic relaxation method which consists of a specific set of physical and mental exercises on a doctor’s order.
Private chauffeur: Private chauffeurs transport their employers to a particular destination safely and on time. They use navigation devices to reach the destination in the shortest time possible, advise on weather and traffic conditions and comply with legal driving regulations.

References

1. Demonstrate professional attitude to clients – ESCO