Handle conflicts

Mediate in conflicts and tense situations by acting between parties, such as service users, important others like families, and institutions, striving to effect an agreement, reconciliate, and resolve problems.

mediate tense situations
handle tense situation
mediate in conflicts
handle debates
mediate in collisions
mediate in tense debate
mediate in debates
act as mediator
handle tense situations

skill/competence

cross-sector

Handle conflicts is an essential skill of the following occupations:

Child care social worker: Child care social workers provide social services to children and their families in order to improve their social and psychological functioning. They aim to maximize family’s well-being and protect children from abuse and neglect. They assist adoption arrangements and find foster homes where needed.
Consultant social worker: Consultant social workers deliver high quality social work services by contributing to the development and improvement of social work and social care practice. They contribute to policy development, deliver trainings and focus on research in the field of social work practices.
Foster care support worker: Foster care support workers assist and support mentally or physically abused children to be legally separated from their parents. They help them to recover by placing them in appropriate families and making sure that the children welfare is a priority.
Labour relations officer: Labour relations officers implement labour policy in an organisation, and advise trade unions on policies and negotiation. They handle disputes, and advise management on personnel policy as well as facilitate communication between trade unions and managerial staff.
Child welfare worker: Child welfare workers provide early intervention and support to children and their families in order to improve their social and psychological functioning. They aim to maximise the family well-being and protect children from abuse and neglect. They advocate for children so that their rights are respected within and outside the family. They may assist single parents or find foster homes for abandoned or abused children.
Prison officer: Prison officers supervise inmates in a correctional facility and ensure the security and peace-keeping in the facility. They perform checks and searches to ensure compliance to regulations, monitor visitations and the activities of inmates as well as participate in programs of rehabilitation, and ensure records maintenance.
Social work practice educator: Social work practice educators teach, supervise and assess social work students prior, during and after they have obtained their degree. They contribute to their placement and have the authority to recommend students on the basis of appropriate evidence.
Social work researcher: Social work researchers manage research projects aiming to investigate and provide reports on social issues. They first perform research by gathering information through interviews, focus groups and questionnaires; followed by organising and analysing the gathered information using computer software packages. They analyse social problems and needs, and the different ways and techniques to respond to them.
Gerontology social worker: Gerontology social workers provide assistance to elderly individuals and their families helping them to cope with their biopsychosocial needs. They help connecting the elderly with community resources by gathering information about the array of services available to them. Gerontology social workers assess their clients’ needs, functional capacity and health problems and liaise with medical professionals when necessary.
Child day care worker: Child day care workers provide social services to children and their families in order to improve their social and psychological functioning. They aim to maximise family’s well-being by caring of children during the day.
Mediator:
Mediators resolve disputes between two parties by examining the case, interviewing both parties, and advising on a solution which would be the most beneficial for them. They listen to both parties in order to facilitate communication and find a fair agreement and organise meetings. They aim at resolving disputes through dialogue and alternative solution without having to take the case to litigation and courts. Mediators ensure that the resolution is compliant with legal regulations and is also enforced.
Social worker: Social workers are practice-based professionals who promote social change and development, social cohesion, and the empowerment and liberation of people. They interact with individuals, families, groups, organisations and communities in order to provide various forms of therapy and counselling, group work, and community work. Social workers guide people to use services to claim benefits, access community resources, find jobs and training, obtain legal advice or deal with other local authority departments.
Youth offending team worker: Youth offending team workers support young offenders by preventing them from reoffending, counselling them for behavioural changes, referring them to agencies that provide housing, helping them back into education, involving them in constructive activities, visiting them when located in secure institutions and assessing future risks.
Benefits advice worker: Benefits advice workers guide individuals in the social work area to help them solve specific problems in their personal life by addressing personal and relationship issues, inner conflicts, depression and addictions. They attempt to empower individuals to achieve change and improve the quality of their life. They may also support and advise clients on demanding their social security benefits.
Family support worker: Family support workers provide emotional and practical help and advice to families that go through difficulties such as addictions, disabilities, sickness, imprisoned parents, marital and financial difficulties. They provide advice on the best solution for the children in relation to their stay with their families or not. They also provide information on the available services based on the family’s specific needs.
Street warden: Street wardens patrol designated areas to ensure a sense of security with the public, and provide general support. They monitor suspicious behaviour and cooperate with the police and other local institutions to maintain the community’s safety and well-being, and enforce law and issue penalties when necessary.
Residential childcare worker: Residential childcare workers counsel and support children who have physical or mental disabilities. They monitor their progress and provide them with care in a positive living environment. They liaise with the families in order to arrange their visits.
Housing support worker: Housing support workers provide support and assistance to elderly, people with a physical impairment or learning disability, homeless people, ex-drug addicts, ex-alcohol addicts or ex-offenders.
Residential home older adult care worker: Residential home older adult care workers counsel and support elderly who have physical or mental disabilities. They monitor their progress and provide them with care in a positive living environment. They liaise with the clients’ families in order to arrange their visits.
Debt collector: Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date.

Survival instructor: Survival instructors guide groups into vast, natural areas, and assist them in a self-directed instruction of basic survival needs without any comfort facilities or modern gear to fall back on. They coach the participants into mastering survival skills such as fire making, producing primitive equipment, shelter construction and procurement of water and nourishment. They ensure the participants are aware of certain safety measures without diminishing the level of adventure, of environment protection and of risk management. They encourage efforts of leadership from the group and mentor the participants individually so as to push their limits responsibly and help overcome potential fears.
Social counsellor: Social counsellors provide support and guidance to individuals in the social work area, to help them solve specific problems in their personal life. It involves addressing personal and relationship issues, dealing with inner conflicts, crisis moments such as depression and addiction, in an attempt to empower individuals to achieve change and improve their life quality.
Mental health support worker: Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.
Public housing manager: Public housing managers develop strategies for the improvement of housing policy in a community, as well as providing social housing to those in need. They identify housing needs and issues, and supervise resource allocation. They also communicate with organisations involved in building public housing facilities, and social service organisations.
Drug and alcohol addiction counsellor: Drug and alcohol addiction counsellors provide assistance and counselling to individuals and families dealing with drug and alcohol addictions, monitoring their progress, advocating for them, performing crisis interventions and group therapy. They also assist the persons with the consequences of their addictions which can be unemployment, physical or mental disorders and poverty. Drug and alcohol addiction counsellors may also prepare educational programs for high-risk populations.
Court bailiff: Court bailiffs maintain order and security in courtrooms. They transport offenders to and from the courtroom, ensure necessary supplies are present in the courtroom, and investigate the premises and examine individuals to ensure there are no threats. They also open and close court, and call witnesses.
Rescue centre manager: Rescue centre managers supervise operations of a rescue centre, performing administrative duties and supervision of staff. They ensure that the centre operates according to policies and staff perform rescue missions in a safe, efficient and compliant manner.
Prison instructor: Prison instructors educate legal offenders, including prisoners, on social rehabilitation and correctional behaviour. They assist prisoners in gaining skills which could facilitate their reintegration into society and increase their chances at finding employment after release. Prison instructors analyse the students’ individual learning needs, plan and prepare teaching materials and sessions and update their learning records. They also ensure the working area and materials are safe from danger and accounted for, and supervise the students at all times.
Residential home young people care worker: Residential home young people care workers provide assistance and support to young people who face complex emotional needs expressed in challenging behaviours. They support young adults with learning disabilities coping with school, encourage them to household activities and help them to take responsibility.
Ombudsman: Ombudsmen resolve disputes between two parties where there is a power imbalance, as an impartial mediator. They interview the parties involved and investigate the case in order to come to a resolution beneficial to both parties. They advise on conflict resolution and offer support to clients. The claims are mostly against public institutions and authorities.
Clinical social worker: Clinical social workers provide therapy, counselling, and intervention services to clients. They treat clients with personal struggles, namely mental illness, addiction, and abuse, advocating for them and helping them gain access to the necessary resources. They also focus on the impact of medical and public health issues within social aspects.
Homelessness worker: Homelessness workers provide on-the-spot assistance, counselling and advice to people who have housing problems or live on the streets. They present them with services available to homeless people starting from hostel vacancies to financial aid services. They may have to cope with persons with mental health problems, addictions or victims of domestic or sexual abuse.
Juvenile correctional officer: Juvenile correctional officers monitor and provide security to juvenile offenders. They ensure the safety of the facility compliant with rules and regulations, compile reports on the daily activities as well as in the case of incidents, and report unusual activity. They also supervise rehabilitation procedures of the offenders.
Hospital social worker: Hospital social workers provide counselling to patients and their families helping them to better cope with the illness, the emotions surrounding diagnosis, and with social and financial problems. They work in cooperation with doctors, nurses and other health professionals sensitising them on the emotional aspects of a patient. They act as link between patients and medical staff. Hospital social workers also support the patients and their families with the discharge from the hospital.
Crisis situation social worker: Crisis situation social workers provide emergency support and assistance to persons with physical or mental disorders by addressing their distress, impairment, and instability. They assess the level of risk, mobilise client resources, and stabilise the crisis.
Residential home adult care worker: Residential home adult care workers counsel and support vulnerable adults who have physical or mental disabilities or addiction issues. They monitor their progress and provide them with care in a positive living environment. They work with families to support individuals’ development and meet their needs.
Door supervisor: Door supervisors ensure that the people entering public places such as bars, restaurants and concert venues are suitable and that they do not represent potential problems. They enforce legal regulations by checking individuals’ legal age to enter a bar, manage crowds and emergencies, monitor dress codes and handle aggressive and abusive behaviours.
Residential care home worker: Residential care home workers follow a specific plan to provide day-to-day care to clients. They develop a client-focused environment in the care homes where they work. They look after the physical and mental wellbeing of clients by providing social care in residential centres
Family planning counsellor: Family planning counsellors provide support and counselling to adults and adolescents on issues such as reproduction, contraceptive methods, pregnancy or termination of pregnancy, in compliance with the legislation and practices. They also provide information about maintaining optimum health practices, sexual disease prevention and treatment recommendation referrals, working in collaboration with the professional doctors.
Community care case worker: Community care case workers perform assessment and care management. They organise domiciliary services to support vulnerable adults who are living with physical impairment or convalescing, aiming to improve their lives in the community and enabling them to live safely and independently at their own home.
Social care worker: Social care workers provide support and help people with care services. They help people to live full and valued lives in the community. They assist babies, young children, adolescents, adults and older adults.They attend to the psychological, social, emotional and physical needs of service users. They work in a large variety of settings with individuals, families, groups, organisations and communities.
Crowd controller: Crowd controllers keep constant watch of the crowd during a specific event such as public speeches, sporting events or concerts, in order to prevent and react quickly to incidents. They control the entry to the venue, monitor the behaviour of the crowd, handle aggressive behaviour and conduct emergency evacuations.
Victim support officer: Victim support officers provide assistance and counselling to people who were victim of or have witnessed crimes such as sexual assault, domestic abuse or anti-social behaviour. They develop solutions according to the different needs and feelings of persons.
Social work lecturer: Social work lecturers are professionals who exercise dual roles, on one hand they practice the academic discipline that provides social services, such as counselling, therapy or advocacy, to individuals or groups of people and on the other hand they are part of the academic world providing professional education, engaging also in research and knowledge development, contributing to solutions concerning complex social problems and innovative approaches to ameliorate those problems. They teach social work knowledge, skills and values for preparing students to engage in culturally competent social work practice with diverse populations and communities.
Family social worker: Family social workers provide emotional and practical help and advice to families that go through difficulties such as addictions, disabilities, sickness, imprisoned parents, marital and financial problems. They provide advice on what is best for the children in relation to their stay with their families or not, depending on the particular situation.
Military welfare worker: Military welfare workers assist families in coping with the deployment in the military of a family member by supporting them through the adjustment process of leaving and returning of the family member. They help teenagers go through the fear of loosing their parents to the military or not recognising their parents at their return. Military and veterans social workers help veterans to re-adapt to civilian life and help them manage sufferings, trauma disorders or griefs.
Criminal justice social worker: Criminal justice social workers tackle criminal behaviour and reduce risk of reoffending by promoting and establishing programs to prevent crime within communities. They assist in prosecutions and help to investigate criminal cases. They assist prisoners reinsert into the community after release from custody. They also support and supervise the offenders sentenced to community service and provide support to the victims and the people closely affected by the crime.
Disability support worker: Disability support workers provide personal assistance and support to individuals of all ages with disability conditions, either intellectual or physical disabilities. They work with other health professionals to maximise individuals physical and mental well being. Their duties include bathing, lifting, moving, dressing or feeding people with disability.
Marriage counsellor: Marriage counsellors support and guide couples and families that are going through crises such as depression, substance abuse and relationship problems. They help improving their communication by providing group or individual therapy.
Mental health social worker: Mental health social workers assist and provide counselling to people with mental, emotional, or substance abuse problems. They focus on providing personalised support to cases and monitor the recovery process of their clients by providing therapy, crisis intervention, client advocacy and education. Mental health social workers may contribute to mental health services improvement and mental health outcomes for citizens.
Migrant social worker: Migrant social workers provide advice to migrants in order to guide them through the necessary steps of integration, namely living and working in a foreign country. They explain eligibility criteria, rights, and duties. They help migrants in the development and maintenance of their information as clients for further referral to day care, social services and employment programs. Migrant support workers collaborate with employers and inform them of the available migrant services, advocating for migrant clients.
Enterprise development worker: Enterprise development workers support enterprises in solving big social problems by liaising with communities and customers. They strive to improve the productivity of employees and the health of their families by focusing on the work-life balance.
Social work supervisor: Social work supervisors manage social work cases by investigating alleged neglect or abuse cases. They make family dynamics assessment and provide assistance to sick people or with emotional or mental disorders. They train, assist, advise, evaluate and assign work to subordinate social workers making sure that all work is done according to the established policies, laws, procedures and priorities.
Youth worker: Youth workers assist and counsel young people helping them to reach their full potential by facilitating their personal, social and educational growth. They are also involved in managing youth and community projects and resources, delivering programmes related with health, relationships, smoking, drugs or violence issues. Youth workers advocate young people’s interests and collaborate with other organizations that support young people.
Sexual violence counsellor: Sexual violence counsellors provide support services, crisis care services and counselling to women and adolescents who have been directly or indirectly exposed to sexual assault and/or rape. They inform victims of the relevant legal procedures and protective services maintaining client confidentiality. They also address problematic sexualized behaviours of children.
Palliative care social worker: Palliative care social workers provide assistance and counselling to patients with a chronic or a terminal disease and their families with the practical arrangements. They arrange the required medical care for the patient and help the family to adjust to the diagnosis by providing support and attention to their emotional needs, helping them to understand their options.
Social services manager: Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.
Employment support worker: Employment support workers provide assistance to people with difficulties to find a job and long-term unemployed people. They provide guidance in the creation CVs, searching for job openings, contacting employers, and the preparation for job interviews.
Adult community care worker: Adult community care workers perform assessment and care management of communities of adults who live with physical impairments or convalescing states. They aim to improve their life in the community and enable them to live safely and independently at their own home.
Consumer rights advisor: Consumer rights advisors aid consumers with complaints and provide advice and information on rights as a consumer after purchase of products or services. They monitor organisations to ensure compliance to consumer rights standards, and aid consumers in handling disputes.
Community social worker: Community social workers help people in disadvantage or excluded from society to change their situation and handle their integration problems. They work with communities focusing on specific groups. Community social workers liaise closely with social workers, schools, local authorities and probation officers representing people before policy makers at local and national level.
Substance misuse worker: Substance misuse workers provide assistance and counselling to people with substance abuse problems. They monitor their progress, advocate for them, and performe crisis interventions and group therapy. They also assist patients dealing with the consequences of tobacco, alcohol or recreational drugs abuse, which can be problematics as unemployment, physical or mental disorders and poverty.
Baggage flow supervisor: Baggage flow supervisors monitor the flow of baggage in airports to ensure baggage makes connections, arrives at the destinations in a timely manner. They communicate with baggage managers to ensure compliance with regulations and apply correct solutions. Baggage flow supervisors collect, analyse and maintain records on airline data, passenger, and baggage flow, as well as creating and distributing daily reports regarding staff needs, safety hazards, maintenance needs and incident reports. They ensure cooperative behaviour and resolve conflicts.
Rehabilitation support worker: Rehabilitation support workers provide counselling to individuals dealing with birth defects or with major consequences caused by diseases, accidents, and burnouts. They help them to cope with personal, social and vocational issues. They assess the personal needs of clients, develop rehabilitation plans, get involved in the training, and help people undergoing a rehabilitation plan with job placement.
Minister of religion: Ministers of religion lead religious organisations or communities, perform spiritual and religious ceremonies and provide spiritual guidance to members of a particular religious group. They may undertake missionary work, pastoral or preaching work, or work within a religious order or community, such as a monastery or convent. Ministers of religion perform duties such as leading worship services, giving religious education, officiating at funerals and marriages, counselling congregation members and offer a range of other community services, both in conjunction with the organisation they work for, and through their own personal day to day activities.
Elderly home manager: Elderly home managers oversee, plan, organise and evaluate the provision of elderly care services for people who are in need of these services due to the effects of ageing. They manage the elderly care home and supervise the activities of the staff.
Care at home worker: Care at home workers provide domiciliary services to vulnerable adults including frail elderly or disabled people who are living with physical impairment or convalescing. They aim to improve their lives in the community and assure patients can live safely and independently in their own home.
Youth centre manager: Youth centre managers plan and supervise the operations of children and youth homes which provide care and counselling services. They assess the needs for youths in the community, develop and implement pedagogical methods, and develop programs for the improvement of youth care in the centre.
Human resources manager: Human resources managers plan, design and implement processes related to the human capital of companies. They develop programs for recruiting, interviewing, and selecting employees based on a previous assessment of the profile and skills required in the company. Moreover, they manage compensation and development programs for the company’s employees comprising trainings, skill assessment and yearly evaluations, promotion, expat programs, and general assurance of the well-being of the employees in the workplace.
Bereavement counsellor: Bereavement counsellors support and guide patients and their families to better cope with the death of the loved ones by assisting them in emergent situations, at the hospices and at the memorial services. They train other professionals and communities anticipating the supportive needs of bereavement and responding to the education requirements.
Bodyguard: Bodyguards offer protection to their clients against injury, attacks and harassment. They accompany individuals such as politicians and actors to various events and gatherings. Bodyguards observe the surrounding environment, anticipate threats and respond to security emergencies. They may carry and use guns.
Child day care centre manager: Child day care centre managers provide social services to children and their families. They supervise and support child care workers and manage the childcare facilities. Child day care centre managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across child care services.

Handle conflicts is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Judge: Judges preside over, review and handle court cases, hearings, appeals and trials. They ensure that court procedures conform to conventional legal processes and review evidence and juries. Judges preside over cases involving such areas as crime, family issues, civil law, small claims and juvenile offenses.
Missionary: Missionaries supervise the execution of missions of outreach from a church foundation. They organise the mission and develop the mission’s goals and strategies, and ensure the mission’s goals are executed, and policies implemented. They perform administrative duties for record maintenance, and facilitate communication with the relevant institutions in the mission’s location.
Crossing guard: Crossing guards direct pedestrians in public places like streets nearby schools or railways to cross public roads and intersections by observing traffic and holding a stop sign towards the vehicles to allow the crossing of pedestrians in a safe and orderly manner.
Education welfare officer: Education welfare officers address the social and psychological well-being of students. They counsel students concerning their personal issues that affect their school behaviour, performance and social life. These issues may range from attention deficit problems, to social and personal issues such as poverty or domestic and sexual abuse. Education welfare officers also handle the communication between the students, the parents and the school.
Life guard: Life guards monitor and ensure safety in the aquatic facility by preventing and responding to any emergencies. They identify potential risks, advise individuals on proper behaviour and dangerous zones, conduct life-saving techniques such as first aid and supervise activities of the general public.
University department head: University department heads lead and manage the department of their discipline in which they are academic leaders and work with the faculty dean and other heads of department to deliver the agreed faculty and university strategic objectives. They develop and support academic leadership in their department, and lead entrepreneurial activity for income-generating purposes as they promote the reputation and interests of their department within the university and to a wider community in their field.
Supreme court judge: Supreme court judges preside in high courts, dealing with complex criminal and civil cases. They examine the case during trials in order to formulate a sentence or to direct a jury in reaching a conclusion, and decide on any punishments if an offending party is found guilty. They rule proceedings and ensure the trial is held in a fair manner compliant with legislation.
Police officer: Police officers use investigation methods to prevent crime, to pursue and apprehend criminals, and protect the public from violent and criminal activities. They perform surveillance and patrol activities to prevent crimes and apprehend offenders. They provide support to victimised parties and the public at large, and fulfil administrative duties.
Intellectual property consultant: Intellectual property consultants provide advice on the usage of intellectual property assests such as patents, copyrights, and trademarks. They help clients to value, in monetary terms, intellectual property portfolios, to follow adequate legal procedures for protecting of such property, and to perform patent brokerage activities.
Immigration officer: Immigration officers monitor the eligibility of people, food, electronic devices and merchandise entering a country via an entry point. They use surveillance methods and check identification and documents to ensure entry criteria and custom laws are complied with. They can also conduct interviews with prospective immigrants to verify eligibility and inspect cargo to identify and detect violations.
Police trainer: Police trainers train probationary, new academy recruits, or cadets, and seasoned veterans on the theory and practice necessary to become a police officer. They conduct theoretical lectures on academic subjects such as law, government regulations, community relations and human diversity. Police academy instructors also provide more hands-on, practical instruction regarding physical training, the care of firearms, first aid, self defensive tactics and vehicle operations. They also prepare and develop lesson plans and new training programmes as new law enforcement-related regulations and issues arise. The instructors monitor the students’ progress, evaluate them individually and prepare performance evaluation reports.
Political affairs officer: Political affairs officers analyse developments in foreign politics and other policy matters, monitor conflicts and consult on mediation measures, as well as other developmental strategies. They write reports to ensure communication with governmental bodies, and develop policies and implementation methods.
Armoured car driver: Armoured car drivers drive the armoured car to transfer valuable items, such as money, to different locations. They never leave the car. They work in cooperation with the armoured car guards who deliver the valuables to their final recipients. Armoured car drivers ensure vehicle security at all times by following company policies.
Hand luggage inspector: Hand luggage inspectors check individuals’ luggage to detect potential threatening objects. They comply with public safety regulations and company’s procedure.

Resource manager: Resource managers manage resources for all potential and assigned projects. They liaise with the different departments to see that all various resources are met, in a timely manner, and communicate any resourcing issues that may impact scheduled deadlines.
Intermodal logistics manager: Intermodal logistics managers manage and oversee commercial and operational aspects of intermodal logistics for an organisation.
Customs and excise officer: Customs and excise officers approve or deny the passage of goods through customs barriers for international business and ensure compliance with consignment legislation. They facilitate communication between import and export trading institutions and government officials, and are responsible for taxation calculation and ensuring payment.
Supply chain manager: Supply chain managers plan, manage and coordinate all activities related to the sourcing and procurement of supplies needed to run manufacturing operations from the acquisition of raw materials to the distribution of finished products. The supplies can be raw materials or finished products, and it can be for internal or external use. Moreover, they plan and commission all the activities needed to be performed in manufacturing plants and adjust operations to changing levels of demand for a company’s products.
Airport security officer: Airport security officers interact with passengers to ensure smooth transition between areas of the airport, compliant with safety regulations. They perform searches of passengers, their ID and baggage in order to ensure safety and to prevent illegal activity.
Civil enforcement officer: Civil enforcement officers patrol the streets to enforce parking restrictions, ensure a free flow of traffic is maintained, ensure the safety of pedestrians, and ensure traffic and parking laws are complied with. They aid with the combating of crime and crime reduction by providing assistance during incidents and providing patrol services.
Infantry soldier: Infantry soldiers fight in combat missions or provide aid in peacekeeping missions and other humanitarian services. They handle weapons and provide defence services where they are required, and attempt to complete missions while causing minimal harm.
Patent engineer: Patent engineers advise companies on different aspects of intellectual property law. They analyse inventions, and research their economic potential. They check if  patent rights have already been given out for an invention and ensure that these rights have not been affected or violated.
Justice of the peace: Justices of the peace deal with small claims and disputes, and minor offences. They ensure the keeping of the peace within their jurisdiction, and provide mediation between disputing parties.
Social pedagogue: Social pedagogues provide care, support, and education to children and young persons with different backgrounds or capabilities. They develop educational processes for young persons to be in charge of their own experiences, using a multi-disciplinary approach set to the learning experience. Social pedagogues contribute to the individuals’ learning, welfare, and societal inclusion, and put an emphasis on building self-reliance.
Armoured car guard: Armoured car guards ensure the safe transportation of valuable items such as money between locations like stores and banks. They load and unload the vehicle, handle the documentation of the transfer, deliver the items to the correct location and respond quickly to robberies, according to the security protocol in place. They may also handle guns and drive the armoured car.

References

1. Handle conflicts – ESCO