Intermodal logistics manager

Description

Intermodal logistics managers manage and oversee commercial and operational aspects of intermodal logistics for an organisation.

Other titles

The following job titles also refer to intermodal logistics manager:

manager of intermodal transport logistics
transportation logistics manager
manager of intermodal transportation logistics
intermodal transport logistics manager
logistics and traffic manager
multi-modal logistics manager
multi-modal services manager
manager of multi-modal services
manager of intermodal logistics
multi-modal transport service manager

Minimum qualifications

Bachelor’s degree is generally required to work as intermodal logistics manager. However, this requirement may differ in some countries.

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Intermodal logistics manager is a Skill level 4 occupation.

Intermodal logistics manager career path

Similar occupations

These occupations, although different, require a lot of knowledge and skills similar to intermodal logistics manager.

agricultural machinery and equipment distribution manager
agricultural raw materials, seeds and animal feeds distribution manager
beverages distribution manager
chemical products distribution manager
china and glassware distribution manager

Long term prospects

These occupations require some skills and knowledge of intermodal logistics manager. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of intermodal logistics manager with a significant experience and/or extensive training.

Essential knowledge and skills

Essential knowledge

This knowledge should be acquired through learning to fulfill the role of intermodal logistics manager.

Intermodalism: Understand intermodalism by calculating, understanding, and responding to its role in changing customer requirements and increasing competitiveness of supply chains in a global marketplace.
Intermodal options: Know current and future intermodal options and alternatives such as the piggybacking system, the road-rail system, fishy back system, birdyback systems, low body systems or the push-pull cargo sprinter.
Freight transport methods: Understand different modalities of transport such as air, sea, or intermodal freight transport. Specialise in one of the modalities and possess a deeper knowledge of the details and procedures of that modality.
Supply chain management: The flow of goods in the supply chain, movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption.

Essential skills and competences

These skills are necessary for the role of intermodal logistics manager.

Guarantee customer satisfaction: Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
Develop communication networks with shipping sites: Establish relationships with shipping sites to facilitate the delivery of goods.
Communicate with customers: Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
Exercise stewardship: Exercise stewardship to ensure the efficient and responsible planning and management of resources.
Maintain relationship with customers: Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support, by delivering quality products and services and by supplying after-sales information and service.
Implement transport strategy: Anticipate company requirements and goals in terms of transport strategy; use this as a base to take actions to implement the strategy.
Manage staff: Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Track shipments: Track and trace all shipment movements on a daily basis by utilising information from tracking systems and proactively notifying customers about the location of their shipments.
Recruit employees: Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Track shipping sites: Track the different shipping sites where packages arrive in order to maintain an efficient distribution system and on-time tracking systems for customers.
Negotiate logistics services: Reach an agreement on the planning and control of the movement of goods, and all related logistical supporting activities without losing sight of one’s own or others’ goals.
Manage company transport strategy: Manage the transport strategies of a company; communicate with members of management team; ensure strategies accord with company goals.
Negotiate prices for transport of cargo: Negotiate prices for cargo transport; pursue maximum efficiency in logistics and transportation; calculate efficient routes for freight transport.
Manage contracts: Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes.
Have access to shipping rates: Have the ability to access information about shipping rates and compare the information across providers. Use this information to prepare bids for clients.
Provide customer follow-up: Provide customers with cordial, prompt communication to accept orders, notify them in the event of shipment issues, and provide quick resolutions.
Plan transport operations: Plan mobility and transport for different departments in order to obtain the best possible movement of equipment and materials. Negotiate the best possible delivery rates. Compare different bids and select the most reliable and cost-effective bid.

Optional knowledge and skills

Optional knowledge

This knowledge is sometimes, but not always, required for the role of intermodal logistics manager. However, mastering this knowledge allows you to have more opportunities for career development.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of intermodal logistics manager. However, mastering these skills and competences allows you to have more opportunities for career development.

Exert a goal-oriented leadership role towards colleagues: Embrace a leadership role in the organisation and with colleagues as to provide coaching and direction to subordinates aiming at the achievement of specific objectives.
Show confidence: Demonstrate degrees of maturity by fully understanding one’s own qualities and abilities which can serve as sources of confidence in different situations.
Perform ict troubleshooting: Identify problems with servers, desktops, printers, networks, and remote access, and perform actions which solve the problems.
Handle conflicts: Mediate in conflicts and tense situations by acting between parties, such as service users, important others like families, and institutions, striving to effect an agreement, reconciliate, and resolve problems.
Have computer literacy: Utilise computers, IT equipment and modern day technology in an efficient way.
Tolerate stress: Maintain a temperate mental state and effective performance under pressure or adverse circumstances.
Perform services in a flexible manner: Adapt service approach when circumstances change.
Use microsoft office: Possess the ability to work with the standard programs contained in Microsoft Office at a capable level. Create a document and do basic formatting, insert page breaks, create headers or footers, and insert graphics, create automatically generated tables of contents and merge form letters from a database of addresses (usually in Excel). Create auto-calculating spreadsheets, create images, and sort and filter data tables.

ISCO group and title

1324 – Supply, distribution and related managers

 

 


 

 

References
  1. Intermodal logistics manager – ESCO
Last updated on August 8, 2022