Guarantee customer satisfaction

Essential for

• Hardware and paint specialised seller
  Hardware and paint specialised sellers sell hardware, paints and other hardware in specialised shops. Other titles The following job titles also refer to hardware and paint special…
• Spa manager
  Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performanc…
• Ammunition specialised seller
  Ammunition specialised sellers sell weapons and ammunition for individual use in specialised shops. Other titles The following job titles also refer to ammunition specialised selle…
• Call centre agent
  Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and…
• Sporting accessories specialised seller
  Sporting accessories specialised sellers sell sports goods, fishing gear, camping goods, boats and bicycles in specialised shops. Other titles The following job titles al…
• Bookshop specialised seller
  Bookshop specialised sellers sell books in specialised shops. They also make suggestions, give advice about the books available and any other related products for sale in the speci…
• Customer service representative
  Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
• Commercial sales representative
  Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
• Motor vehicle aftersales manager
  Motor vehicle aftersales managers maximise sales by closing business on an ongoing basis. They negotiate with existing clients for contract renewals. They maintain contracts, deal …
• Bed and breakfast operator
  Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests' needs are met. Duties A bed and breakfast operator typically d…
• Vehicle maintenance supervisor
  Vehicle maintenance supervisors assume responsibility for the day-to-day operation of a service station. Duties Vehicle maintenance supervisors typically do the following: Supervis…
• Confectionery specialised seller
  Confectionery specialised sellers sell confectionery in specialised shops. Other titles The following job titles also refer to confectionery specialised seller: sweet salespersonch…
• Travel consultant
  Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services. Duties Travel …
• Rental service representative in personal and household goods
  Rental service representatives in personal and household goods are in charge of renting out equipment and determining specific periods of usage. Personal and household goods are al…
• Spa attendant
  Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the…
• Technical sales representative in agricultural machinery and equipment
  Technical sales representatives in agricultural machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The…
• Bakery specialised seller
  Bakery specialised sellers sell bread and cakes in specialised shops, post-processing the products if required. Other titles The following job titles also refer to bakery spec…
• Beauty salon manager
  Beauty salon managers oversee the daily operations and staff management in a beauty salon. They ensure customer satisfaction, budget control and inventory management. Beauty salon …
• Car leasing agent
  Car leasing agents represent businesses involved in financing vehicles, offering appropriate leasing schemes and additional services related to the vehicle. They document transacti…
• Rental service representative
  Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Other titles T…
• Pet and pet food specialised seller
  Pet and pet food specialised sellers sell pets, pet foods, accessories, care products and related services in specialised shops. Excludes animal groomers.Excludes animal trainers. …
• Audiology equipment specialised seller
  Audiology equipment specialised seller sell goods and equipment in specialised shops. Other titles The following job titles also refer to audiology equipment specialised selle…
• Fuel station specialised seller
  Fuel station specialised sellers perform a variety of tasks for motorists. They pump gasoline, check oil and water levels, clean windshields and other windows, and add air to tires…
• Performance rental technician
  Performance rental technicians manage technical equipment at concerts and other big events. Other titles The following job titles also refer to performance rental technician: perfo…
• Technical sales representative in hardware, plumbing and heating equipment
  Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles…
• Furniture specialised seller
  Furniture specialised sellers sell furniture and other household articles in specialised shops. Other titles The following job titles also refer to furniture specialised seller: ho…
• Computer and accessories specialised seller
  Computer and accessories specialised sellers sell computers and other peripheral units in specialised shops. Other titles The following job titles also refer to computer and access…
• Rental service representative in water transport equipment
  Rental service representatives in water transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances…
• Fruit and vegetables specialised seller
  Fruit and vegetables specialised sellers sell fruit and vegetables in specialised shops. Other titles The following job titles also refer to fruit and vegetables specialised seller…
• Textile specialised seller
  Textile specialised sellers sell textiles, fabrics and haberdashery, etc. in specialised shops. Excludes people performing clothing sales. Other titles The following job titles als…
• Technical sales representative in mining and construction machinery
  Technical sales representatives in mining and construction machinery act for a business to sell its merchandise while providing technical insight for customers. Other titles The fo…
• Specialised seller
  Specialised sellers sell goods in specialised shops. Other titles The following job titles also refer to specialised seller: specialized sales advisor specialized sales manager spe…
• Rental service representative in office machinery and equipment
  Rental service representatives in office machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insur…
• Eyewear and optical equipment specialised seller
  Eyewear and optical equipment specialised sellers sell glasses in specialised shops. Excludes optical technician. Other titles The following job titles also refer to eyewear and op…
• Call centre quality auditor
  Call centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the e…
• Garage manager
  Garage managers oversee the work of road vehicle mechanics and administrative personnel. They organise the daily work and deal with clients. Other titles The following job titles a…
• Rental service representative in air transport equipment
  Rental service representatives in air transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances a…
• Ticket issuing clerk
  Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
• Beverages specialised seller
  Beverages specialised sellers sell beverages in specialised shops. Other titles The following job titles also refer to beverages specialised seller: alcoholic beverages store speci…
• Wedding planner
  Wedding planners assist with all logistical details required concerning their client's wedding ceremony. Based on their client's requirements, they make arrangements for floral dec…
• Motor vehicles specialised seller
  Motor vehicles specialised sellers sell cars and motors vehicles in specialised shops. Other titles The following job titles also refer to motor vehicles specialised seller: s…
• Technical sales representative in electronic and telecommunications equipment
  Technical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical insight for customers. Other tit…
• Building materials specialised seller
  Building materials specialised sellers sell building materials in specialised shops. Other titles The following job titles also refer to building materials specialised seller:…
• Shoe and leather accessories specialised seller
  Shoe and leather accessories specialised sellers sell footwear in specialised shops. Other titles The following job titles also refer to shoe and leather accessories specialised se…
• Cosmetics and perfume specialised seller
  Cosmetics and perfume specialised sellers sell cosmetics and toilet articles in specialised shops. Other titles The following job titles also refer to cosmetics and perfume special…
• Interior planner
  Interior planners help clients in planning their interiors for commercial and private use. Duties The duties of an interior planner typically include, but are not limited to: Visit…
• Jewellery and watches specialised seller
  Jewellery and watches specialised sellers sell, maintain and clean jewels and watches in specialised shops. Other titles The following job titles also refer to jewellery and watche…
• Toys and games specialised seller
  Toys and games specialised sellers sell toys and games in specialised shops. Excludes people performing video-games sales. Other titles The following job titles also refer to toys …
• Domestic appliances specialised seller
  Domestic appliances specialised sellers sell domestic appliances in specialised shops. Other titles The following job titles also refer to domestic appliances specialised sell…
• ICT account manager
  ICT account managers build business relationships with customers to facilitate the sale of hardware, software, telecommunications, or ICT services. They also identify opportunities…
• Rental service representative in construction and civil engineering machinery
  Rental service representatives in construction and civil engineering machinery are in charge of renting out equipment and determining specific periods of usage. They document trans…
• Orthopaedic supplies specialised seller
  Orthopaedic supplies specialised sellers sell orthopaedic goods in specialised shops. Other titles The following job titles also refer to orthopaedic supplies specialised sell…
• Railway passenger service agent
  Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, …
• Meat and meat products specialised seller
  Meat and meat products specialised sellers cut up and sell meat in specialised shops. Other titles The following job titles also refer to meat and meat products specialised seller:…
• After-sales service technician
  An After-Sales Service Technician is responsible for providing technical support and service to customers who have purchased products, ensuring they function correctly and meet the…
• Sales assistant
  Sales assistants represent the direct contact with clients. They provide general advice to customers, process payments and pack shelves with items to be sold. Duties The duties of …
• Audio and video equipment specialised seller
  Audio and video equipment specialised sellers sell audio and video equipment such as radio and television, CD, DVD etc. players and recorders in specialised shops. Other …
• Rental service representative in trucks
  Rental service representatives in trucks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Othe…
• Intermodal logistics manager
  Intermodal logistics managers manage and oversee commercial and operational aspects of intermodal logistics for an organisation. Other titles The following job titles also refer to…
• Rental service representative in recreational and sports goods
  Rental service representatives in recreational and sports goods are in charge of renting out equipment and determining specific periods of usage. They document transactions, insura…
• Medical goods specialised seller
  Medical goods specialised sellers dispense medicinal drugs and provide advice. Excludes specialist pharmacist. Other titles The following job titles also refer to medical goods spe…
• Door to door seller
  Door to door sellers sell goods and services door to door. Duties Door to door sellers typically do the following: Travel to different neighborhoods and suburbs going door-to-door …
• Hawker
  Hawkers sell goods and services on established routes, street and market locations. Duties The duties of a hawker include, but are not limited to: obtaining permission or a licence…
• Tobacco specialised seller
  Tobacco specialised sellers sell tobacco products in specialised shops. Other titles The following job titles also refer to tobacco specialised seller: cigarette specialised s…
• Technical sales representative in machinery and industrial equipment
  Technical sales representatives in machinery and industrial equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The f…
• Customer contact centre information clerk
  Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
• Rental service representative in agricultural machinery and equipment
  Rental service representatives in agricultural machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions,…
• Service manager
  Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
• Technical sales representative in chemical products
  Technical sales representatives in chemical products act for a business to sell its merchandise while providing technical insight for customers. Other titles The following job titl…
• Retail entrepreneur
  Retail entrepreneurs organise business processes and concepts in his/her personally owned business. Duties The duties of a retail entrepreneur include, but are nit limited to: Mana…
• Flower and garden specialised seller
  Flower and garden specialised sellers sell flowers, plants, seeds and/or fertilisers in specialised shops. Other titles The following job titles also refer to flower and garde…
• Market vendor
  Market vendors sell products such as fruit, vegetables and household products on organised outdoor or indoor market places. They use sales techniques to recommend their goods to pa…
• Technical sales representative
  A Technical Sales Representative is a specialized sales professional who focuses on selling complex technical products and services. They possess a deep understanding of the techni…
• Press and stationery specialised seller
  Press and stationery specialised sellers sell newspapers and office supplies such as pens, pencils, paper, etc. in specialised shops. Other titles The following job title…
• Technical sales representative in the textile machinery industry
  Technical sales representatives in the textile machinery industry act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
• Rental service representative in video tapes and disks
  Rental service representatives in video tapes and disks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and…
• Music and video shop specialised seller
  Music and video shop specialised sellers sell musical records, audio tapes, compact discs, video tapes and DVDs in specialised shops. Other titles The following job …
• Delicatessen specialised seller
  Delicatessen specialised sellers sell delicatessen in specialised shops. Other titles The following job titles also refer to delicatessen specialised seller: deli specialised selle…
• Laundromat attendant
  Laundromat attendants assist the customers of self-servicing laundries with issues related to coin-machines, dryers or vending machines. They maintain the general cleanliness of th…
• Technical sales representative in office machinery and equipment
  Technical sales representatives in office machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
• Street food vendor
  Street food vendors sell food preparations, dishes and products on organised outdoor or indoor market places, or on the streets. They prepare the food in their stalls. Street food……
• Telecommunications equipment specialised seller
  Telecommunications equipment specialised sellers sell telecommunication equipment and services in specialised shops. Other titles The following job titles also refer to teleco…
• Advertising sales agent
  Advertising sales agents sell advertising space and media time to businesses and individuals. They make sales pitches to potential clients and follow up on after-sales. Duties Adve…
• Specialised antique dealer
  Specialised antique dealers sell antique goods in specialised shops. Other titles The following job titles also refer to specialised antique dealer: antique furniture shop salesper…
• Drapery and carpet cleaner
  Drapery and carpet cleaners clean draperies and carpets for their clients by removing stains, dust or odors. They do this by applying chemical and repellent solutions and with the……
• Rental service representative in cars and light motor vehicles
  Rental service representatives in cars and light motor vehicles are in charge of renting out vehicles and determining specific periods of usage. They document transactions, insuran…
• Live chat operator
  Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are avai…

Optional for

• Marine engineering technician
  Marine engineering technicians carry out technical functions to help marine engineers with the design, development, manufacturing, and testing processes, installation, and maintena…
• Aerospace engineering technician
  Aerospace engineering technicians work with aerospace engineers to operate, maintain and test equipment used on aircraft and spacecraft. They review blueprints and instructions to …
• Financial planner
  A financial planner or personal financial planner helps others with their financial issues and planning such as retirement, investments and insurance. They strategise according to …
• Bank teller
  Bank tellers deal most frequently with customers of the bank. They promote the banks products and services, and provide information about the customers personal accounts and relate…
• Laundry ironer
  Laundry ironers re-shape clothing items and linen and remove creases from them by using irons, presses and steamers. They clean and maintain the ironing and drying area and organis…
• Automotive engineering technician
  Automotive engineering technicians work with automotive engineers to operate, repair, maintain and test equipment used in motor vehicles. In some environments, such as an airport, …
• Coachbuilder
  Coachbuilders execute work on vehicle bodies and coaches with skills to form body parts from panels, manufacture and assemble the frames and parts for vehicles. Duties Coachbuilder…
• Ground steward/ground stewardess
  Ground stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets an…
• Bank manager
  Bank managers oversee the management of one or several bank activities. They set policies which promote safe banking operations, ensure the economic, social and commercial targets …
• Timber trader
  Timber traders assess the quality, quantity and market value of timber and timber products for trade. They organise the selling process of new timber and purchase stocks of timber.…
• Vehicle electronics installer
  Vehicle electronics installers set up equipment and accessories in motor vehicles such as CD players and GPS. They use electric drills and routers to install and examine malfu…