Specialised antique dealer

Specialised antique dealers sell antique goods in specialised shops.

The following job titles also refer to specialised antique dealer:

antique furniture shop salesperson
antique retail store
antiquities specialised seller
specialised merchant, antique retail store
antiques showroom salesperson
antique shop specialised seller
antiquities shop salesperson
antiques and collectibles specialised seller
antiques and collectibles shop specialised seller
antiques store salesperson
antiques gallery specialised seller
specialised seller, antique retail store
antiques dealer
antique shop salesperson
antiquities shop specialised seller
antique furniture shop specialised seller
antiques showroom specialised seller
specialised dealer
specialised antique seller
antique dealer
antiques shop specialised seller
antique furniture store salesperson
antiques gallery salesperson
specialised merchant of antiques
antiques specialised seller
antiques specialised dealer
specialised seller of antiques
collectables shop salesperson
specialised dealer in antiques
antique furniture specialised seller
collectables specialised seller
antiques and collectibles shop salesperson
antiques and collectibles store salesperson
antiquities store salesperson
specialised antique merchant
antiques specialised merchant

High school diploma is generally required to work as specialised antique dealer. However, this requirement may differ in some countries.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Specialised antique dealer is a Skill level 2 occupation.

These occupations, although different, require a lot of knowledge and skills similar to specialised antique dealer.

press and stationery specialised seller
medical goods specialised seller
second-hand goods specialised seller
ammunition specialised seller
beverages specialised seller

These occupations require some skills and knowledge of specialised antique dealer. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of specialised antique dealer with a significant experience and/or extensive training.

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department store manager
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This knowledge should be acquired through learning to fulfill the role of specialised antique dealer.

Sales argumentation: Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.
Characteristics of products: The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.
Art history: The history of art and artists, the artistic trends throughout centuries and their contemporary evolutions.
E-commerce systems: Basic digital architecture and commercial transactions for trading products or services conducted via Internet, e-mail, mobile devices, social media, etc.
Product comprehension: The offered products, their functionalities, properties and legal and regulatory requirements.
Characteristics of services: The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.

These skills are necessary for the role of specialised antique dealer.

Guarantee customer satisfaction: Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
Carry out products preparation: Assemble and prepare goods and demonstrate their functionalities to customers.
Operate cash register: Register and handle cash transactions by using point of sale register.
Ensure compliance with legal requirements: Guarantee compliance with established and applicable standards and legal requirements such as specifications, policies, standards or law for the goal that organisations aspire to achieve in their efforts.
Examine merchandise: Control that items put up for sale are correctly priced and displayed and that they function as advertised.
Acquire antique items: Purchase antique items such as pottery, furniture and memorabilia, in order to resell them.
Provide customer guidance on product selection: Provide suitable advice and assistance so that customers find the exact goods and services they were looking for. Discuss product selection and availability.
Use different communication channels: Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.
Organise storage facilities: Order the contents of a storage area to improve efficiency with respect to the inflow and outflow of the stored items.
Monitor stock level: Evaluate how much stock is used and determine what should be ordered.
Maintain store cleanliness: Keep the store tidy and clean by hovering and mopping.
Apply numeracy skills: Practise reasoning and apply simple or complex numerical concepts and calculations.
Identify customer’s needs: Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Provide information related to antique items: Accurately describe antique merchandise, estimate its value, discuss aspects of the antique item such as ownership and history.
Organise product display: Arrange goods in attractive and safe way. Set up a counter or other display area where demonstrations take place in order to attract the attention of prospective customers. Organise and maintain stands for merchandise display. Create and assemble sales spot and product displays for sales process.
Stock shelves: Refill shelves with merchandise to be sold.
Negotiate price for antiques: Communicate and negotiate with sellers and potential buyers of antique goods; discuss prices and terms.
Process refunds: Resolve customer inquiries for returns, exchange of merchandise, refunds or bill adjustments. Follow organisational guidelines during this process.
Carry out order intake: Take in of purchase requests for items that are currently unavailable.
Research market prices for antiques: do research to stay informed on the market prices of antique items, in order to set correct prices for antique merchandise.
Carry out active selling: Deliver thoughts and ideas in impactful and influencing manner to persuade customers to become interested in new products and promotions. Persuade clients that a product or service will satisfy their needs.
Demonstrate products’ features: Demonstrate how to use a product in a correct and safe manner, provide customers with information on the product’s main features and benefits, explain operation, correct use and maintenance. Persuade potential customers to purchase items.
Provide customer follow-up services: Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Issue sales invoices: Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
Plan aftersales arrangements: Come to an agreement with the customer about the delivery, setup and service of the goods; perform appropriate measures to ensure delivery.
Prevent shoplifting: Identify shoplifters and methods by which shoplifters try to steal. Implement anti-shoplifting policies and procedures to protect against theft.

This knowledge is sometimes, but not always, required for the role of specialised antique dealer. However, mastering this knowledge allows you to have more opportunities for career development.

These skills and competences are sometimes, but not always, required for the role of specialised antique dealer. However, mastering these skills and competences allows you to have more opportunities for career development.

Spot valuable items: Quickly spot valuable items and identify restoration possibilities

5223 – Shop sales assistants

References

1. Specialised antique dealer – ESCO