Provide customer follow-up services

Essential for

• Hardware and paint specialised seller
  Hardware and paint specialised sellers sell hardware, paints and other hardware in specialised shops. Other titles The following job titles also refer to hardware and paint special…
• Motor vehicles parts advisor
  Motor vehicles parts advisors sell motor vehicle parts, order parts and identify alternative parts. Duties Motor vehicles parts advisors typically do the following: advise customer…
• Shop assistant
  Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general ad…
• Ammunition specialised seller
  Ammunition specialised sellers sell weapons and ammunition for individual use in specialised shops. Other titles The following job titles also refer to ammunition specialised selle…
• Sporting accessories specialised seller
  Sporting accessories specialised sellers sell sports goods, fishing gear, camping goods, boats and bicycles in specialised shops. Other titles The following job titles al…
• Bookshop specialised seller
  Bookshop specialised sellers sell books in specialised shops. They also make suggestions, give advice about the books available and any other related products for sale in the speci…
• Customer service representative
  Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
• Motor vehicle aftersales manager
  Motor vehicle aftersales managers maximise sales by closing business on an ongoing basis. They negotiate with existing clients for contract renewals. They maintain contracts, deal …
• Watch and clock repairer
  Watch and clock repairers maintain and repair wristwatches and clocks. They identify defects, change batteries, fit new straps, oil and replace damaged parts. They may also restore…
• Sports equipment repair technician
  Sports equipment repair technicians maintain and repair recreational sports equipment such as tennis rackets, archery tools and camping equipment. They use specialised hand to…
• Vehicle maintenance supervisor
  Vehicle maintenance supervisors assume responsibility for the day-to-day operation of a service station. Duties Vehicle maintenance supervisors typically do the following: Supervis…
• Confectionery specialised seller
  Confectionery specialised sellers sell confectionery in specialised shops. Other titles The following job titles also refer to confectionery specialised seller: sweet salespersonch…
• Cashier
  Cashiers scan items, ensure that prices are quantities are correct, and collect payments. They also assist customers by explaining or recommending items, answering questions, and p…
• Rental service representative in personal and household goods
  Rental service representatives in personal and household goods are in charge of renting out equipment and determining specific periods of usage. Personal and household goods are al…
• Technical sales representative in agricultural machinery and equipment
  Technical sales representatives in agricultural machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The…
• Bakery specialised seller
  Bakery specialised sellers sell bread and cakes in specialised shops, post-processing the products if required. Other titles The following job titles also refer to bakery spec…
• Rental service representative
  Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Other titles T…
• Pet and pet food specialised seller
  Pet and pet food specialised sellers sell pets, pet foods, accessories, care products and related services in specialised shops. Excludes animal groomers.Excludes animal trainers. …
• Audiology equipment specialised seller
  Audiology equipment specialised seller sell goods and equipment in specialised shops. Other titles The following job titles also refer to audiology equipment specialised selle…
• Fuel station specialised seller
  Fuel station specialised sellers perform a variety of tasks for motorists. They pump gasoline, check oil and water levels, clean windshields and other windows, and add air to tires…
• Performance rental technician
  Performance rental technicians manage technical equipment at concerts and other big events. Other titles The following job titles also refer to performance rental technician: perfo…
• ATM repair technician
  ATM repair technicians install, diagnose, maintain and repair automatic teller machines. They travel to their clients' location to provide their services. ATM repair technicians us…
• Technical sales representative in hardware, plumbing and heating equipment
  Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles…
• Furniture specialised seller
  Furniture specialised sellers sell furniture and other household articles in specialised shops. Other titles The following job titles also refer to furniture specialised seller: ho…
• Computer and accessories specialised seller
  Computer and accessories specialised sellers sell computers and other peripheral units in specialised shops. Other titles The following job titles also refer to computer and access…
• Rental service representative in water transport equipment
  Rental service representatives in water transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances…
• Fruit and vegetables specialised seller
  Fruit and vegetables specialised sellers sell fruit and vegetables in specialised shops. Other titles The following job titles also refer to fruit and vegetables specialised seller…
• Textile specialised seller
  Textile specialised sellers sell textiles, fabrics and haberdashery, etc. in specialised shops. Excludes people performing clothing sales. Other titles The following job titles als…
• Technical sales representative in mining and construction machinery
  Technical sales representatives in mining and construction machinery act for a business to sell its merchandise while providing technical insight for customers. Other titles The fo…
• Specialised seller
  Specialised sellers sell goods in specialised shops. Other titles The following job titles also refer to specialised seller: specialized sales advisor specialized sales manager spe…
• Rental service representative in office machinery and equipment
  Rental service representatives in office machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insur…
• Eyewear and optical equipment specialised seller
  Eyewear and optical equipment specialised sellers sell glasses in specialised shops. Excludes optical technician. Other titles The following job titles also refer to eyewear and op…
• Toymaker
  Toymakers create or reproduce hand-made objects for sale and exhibition made of various materials such as plastic, wood and textile. They develop, design and sketch the object, sel…
• Rental service representative in air transport equipment
  Rental service representatives in air transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances a…
• Ticket issuing clerk
  Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
• Beverages specialised seller
  Beverages specialised sellers sell beverages in specialised shops. Other titles The following job titles also refer to beverages specialised seller: alcoholic beverages store speci…
• Motor vehicles specialised seller
  Motor vehicles specialised sellers sell cars and motors vehicles in specialised shops. Other titles The following job titles also refer to motor vehicles specialised seller: s…
• Technical sales representative in electronic and telecommunications equipment
  Technical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical insight for customers. Other tit…
• Building materials specialised seller
  Building materials specialised sellers sell building materials in specialised shops. Other titles The following job titles also refer to building materials specialised seller:…
• Shoe and leather accessories specialised seller
  Shoe and leather accessories specialised sellers sell footwear in specialised shops. Other titles The following job titles also refer to shoe and leather accessories specialised se…
• Sales processor
  Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address mi…
• Cosmetics and perfume specialised seller
  Cosmetics and perfume specialised sellers sell cosmetics and toilet articles in specialised shops. Other titles The following job titles also refer to cosmetics and perfume special…
• Department store manager
  Department store managers organise and control the operations and staff of establishments which provide retail services. Other titles The following job titles also refer to departm…
• Jewellery and watches specialised seller
  Jewellery and watches specialised sellers sell, maintain and clean jewels and watches in specialised shops. Other titles The following job titles also refer to jewellery and watche…
• Toys and games specialised seller
  Toys and games specialised sellers sell toys and games in specialised shops. Excludes people performing video-games sales. Other titles The following job titles also refer to toys …
• Sales engineer
  Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to bus…
• Domestic appliances specialised seller
  Domestic appliances specialised sellers sell domestic appliances in specialised shops. Other titles The following job titles also refer to domestic appliances specialised sell…
• Power tool repair technician
  Power tool repair technicians identify defects and repair electrically powered tools such as drills, chainsaws, lawn mowers and grinding machines. They disassemble, test and replac…
• Rental service representative in construction and civil engineering machinery
  Rental service representatives in construction and civil engineering machinery are in charge of renting out equipment and determining specific periods of usage. They document trans…
• Orthopaedic supplies specialised seller
  Orthopaedic supplies specialised sellers sell orthopaedic goods in specialised shops. Other titles The following job titles also refer to orthopaedic supplies specialised sell…
• Meat and meat products specialised seller
  Meat and meat products specialised sellers cut up and sell meat in specialised shops. Other titles The following job titles also refer to meat and meat products specialised seller:…
• After-sales service technician
  An After-Sales Service Technician is responsible for providing technical support and service to customers who have purchased products, ensuring they function correctly and meet the…
• Sales assistant
  Sales assistants represent the direct contact with clients. They provide general advice to customers, process payments and pack shelves with items to be sold. Duties The duties of …
• Audio and video equipment specialised seller
  Audio and video equipment specialised sellers sell audio and video equipment such as radio and television, CD, DVD etc. players and recorders in specialised shops. Other …
• Rental service representative in trucks
  Rental service representatives in trucks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Othe…
• Rental service representative in recreational and sports goods
  Rental service representatives in recreational and sports goods are in charge of renting out equipment and determining specific periods of usage. They document transactions, insura…
• Medical goods specialised seller
  Medical goods specialised sellers dispense medicinal drugs and provide advice. Excludes specialist pharmacist. Other titles The following job titles also refer to medical goods spe…
• Office equipment repair technician
  Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems,…
• Tobacco specialised seller
  Tobacco specialised sellers sell tobacco products in specialised shops. Other titles The following job titles also refer to tobacco specialised seller: cigarette specialised s…
• Technical sales representative in machinery and industrial equipment
  Technical sales representatives in machinery and industrial equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The f…
• Computer hardware repair technician
  Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and re…
• Rental service representative in agricultural machinery and equipment
  Rental service representatives in agricultural machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions,…
• Technical sales representative in chemical products
  Technical sales representatives in chemical products act for a business to sell its merchandise while providing technical insight for customers. Other titles The following job titl…
• Retail entrepreneur
  Retail entrepreneurs organise business processes and concepts in his/her personally owned business. Duties The duties of a retail entrepreneur include, but are nit limited to: Mana…
• Flower and garden specialised seller
  Flower and garden specialised sellers sell flowers, plants, seeds and/or fertilisers in specialised shops. Other titles The following job titles also refer to flower and garde…
• Checkout supervisor
  Checkout supervisors oversee cashiers in department stores and other big stores. They schedule appropriate workers and ensure that customers are met with strong customer service, e…
• Technical sales representative
  A Technical Sales Representative is a specialized sales professional who focuses on selling complex technical products and services. They possess a deep understanding of the techni…
• Press and stationery specialised seller
  Press and stationery specialised sellers sell newspapers and office supplies such as pens, pencils, paper, etc. in specialised shops. Other titles The following job title…
• Technical sales representative in the textile machinery industry
  Technical sales representatives in the textile machinery industry act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
• Rental service representative in video tapes and disks
  Rental service representatives in video tapes and disks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and…
• Jewellery repairer
  Jewellery repairers use specialised hand tools to carry out adjustments and repairs to all types of jewellery pieces. They resize rings or necklaces, reset gems, and repair broken …
• Music and video shop specialised seller
  Music and video shop specialised sellers sell musical records, audio tapes, compact discs, video tapes and DVDs in specialised shops. Other titles The following job …
• Delicatessen specialised seller
  Delicatessen specialised sellers sell delicatessen in specialised shops. Other titles The following job titles also refer to delicatessen specialised seller: deli specialised selle…
• Technical sales representative in office machinery and equipment
  Technical sales representatives in office machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
• Mobile phone repair technician
  Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and…
• Aeronautical information specialist
  Aeronautical information specialists provide high quality aeronautical information management services through technological means. They provide support to senior aeronautical info…
• Telecommunications equipment specialised seller
  Telecommunications equipment specialised sellers sell telecommunication equipment and services in specialised shops. Other titles The following job titles also refer to teleco…
• Household appliances repair technician
  Household appliances repair technicians use electrical equipment to test resistance or voltage and to identify appliances' malfunctions. They repair small and large electrical or g…
• Specialised antique dealer
  Specialised antique dealers sell antique goods in specialised shops. Other titles The following job titles also refer to specialised antique dealer: antique furniture shop salesper…
• Rental service representative in cars and light motor vehicles
  Rental service representatives in cars and light motor vehicles are in charge of renting out vehicles and determining specific periods of usage. They document transactions, insuran…
• Consumer electronics repair technician
  Consumer electronics repair technicians use electrical equipment to diagnose malfunctions and test functionality of consumer electronics such as TVs, video and audio systems and di…

Optional for

• Administrative assistant
  Administrative assistants perform administrative and office support for supervisors. They perform various tasks, such as answering telephone calls, receiving and directing visitors…
• Call centre agent
  Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and…
• ICT help desk manager
  ICT help desk managers monitor the delivery of technical support services to clients according to the predefined deadlines. They plan and organise the user support actions and trou…
• Spa attendant
  Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the…
• Vehicle technician
  Vehicle technicians inspect, test and maintain vehicles, motorcycles, engine tune-ups and tyre replacements. They repair engine failures, lube replacements. Vehicle technicians rep…
• Automotive electrician
  Automotive electricians install, maintain and repair electrical and electronic systems in motor vehicles such as air conditioning systems, lamps, radios, heating systems, batteries…
• Call centre supervisor
  Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities. Duties The duties of a call centre supervisor…
• Chimney sweep
  Chimney sweeps undertake cleaning activities of chimneys for all types of buildings. They remove ash and soot and perform maintenance on a regular basis, following health and safet…
• Ornamental metal worker
  Ornamental metal workers use finishing equipment and machinery to shape and finish fabricated ornamental metal workpieces, often used for the installation process in construction, …
• Blacksmith
  Blacksmiths heat metal, usually steel, in a forge and shape it with a hammer, chisel, and an anvil. Contemporarily, they predominantly create artisanal metal products, including or…
• Live chat operator
  Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are avai…