Jewellery repairer

Description

Jewellery repairers use specialised hand tools to carry out adjustments and repairs to all types of jewellery pieces. They resize rings or necklaces, reset gems, and repair broken jewellery parts. Jewellery repairers identify the suitable precious metals to be used as replacements, solder and smooth joints. They clean and polish the repaired pieces to be returned to the customer.

Other titles

The following job titles also refer to jewellery repairer:

adornment repairer
jewellery hammersmith
jewellery repair technician

Minimum qualifications

A high school diploma is generally required to work as a jewellery repairer.

ISCO skill level

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

  • the nature of the work performed in an occupation in relation to the characteristic tasks and duties
  • the level of formal education required for competent performance of the tasks and duties involved and
  • the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Jewellery repairer is a Skill level 2 occupation.

Jewellery repairer career path

Similar occupations

These occupations, although different, require a lot of knowledge and skills similar to jewellery repairer.

jewellery mounter
consumer electronics repair technician
watch and clock repairer
shoe repairer
household appliances repair technician

Long term prospects

These occupations require some skills and knowledge of jewellery repairer. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of jewellery repairer with a significant experience and/or extensive training.

body artist
wedding planner
life coach
gemmologist
beauty salon manager

Essential knowledge and skills

Essential knowledge

This knowledge should be acquired through learning to fulfill the role of jewellery repairer.

  • Precious metals: Types of rare metal that occur naturally and have a high economic value.
  • Jewellery processes: Materials and processes involved in creating jewellery items like earrings, necklaces, rings, brackets, etc.

Essential skills and competences

These skills are necessary for the role of jewellery repairer.

  • Use jewellery equipment: Handle, modify, or repair jewellery-making equipment such as jigs, fixtures, and hand tools such as scrapers, cutters, gougers, and shapers.
  • Apply company policies: Apply the principles and rules that govern the activities and processes of an organisation.
  • Maintain records of maintenance interventions: Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
  • Repair jewellery: Make jewellery repairs, such as enlarging or reducing ring sizes, soldering pieces of jewellery back together, and replacing broken or worn-out clasps and mountings.
  • Adjust jewellery: Reshape jewellery mountings.
  • Heat jewellery metals: Heat, melt and shape metals for jewellery making.
  • Maintain equipment: Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
  • Assemble jewellery parts: Assemble and thread different jewellery parts together such as pearls, locks, wire, and chains by soldering, clamping, welding or lacing the materials.
  • Maintain customer service: Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
  • Provide customer information related to repairs: Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
  • Provide customer follow-up services: Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
  • Mount stones in jewels: Mount gemstones in pieces of jewellery closely following design specifications. Place, set and mount gemstones and metal parts.
  • Clean jewellery pieces: Clean and polish metal items and pieces of jewellery; handle mechanical jewellery-making tools such as polishing wheels.

Optional knowledge and skills

Optional knowledge

This knowledge is sometimes, but not always, required for the role of jewellery repairer. However, mastering this knowledge allows you to have more opportunities for career development.

  • Cultured pearls: The process of creating pearls by inserting a piece of tissue in the centre of the oyster to help create pearls under controlled conditions, instead of the accidentally occurring natural pearls.

Optional skills and competences

These skills and competences are sometimes, but not always, required for the role of jewellery repairer. However, mastering these skills and competences allows you to have more opportunities for career development.

  • Manage schedule of tasks: Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
  • Engrave patterns: Engrave and print designs and patterns onto a variety of surfaces.
  • Advise customers on jewellery and watches: Provide customers with detailed advice on watches and pieces of jewellery available in the store. Explain about different brands and models and their characteristics and features. Recommend and provide personal advice on pieces of jewellery, according to the customer’s needs and preferences.
  • Order supplies: Command products from relevant suppliers to get convenient and profitable products to purchase.
  • Trade in jewellery: Buy and sell jewellery, or serve as an intermediate between potential buyers and sellers.
  • Handle jewellery and watches insurance claims: Provide assistance to customers whose watches or jewelleries have been stolen or damaged. Communicate with insurance companies in order to quickly replace or refund items.
  • Manage a small-to-medium business: Manage the organisational, financial and day-to-day operation of a small-to-medium enterprise.
  • Maintain relationship with suppliers: Build a lasting and meaningful relationship with suppliers and service providers in order to establish a positive, profitable and enduring collaboration, co-operation and contract negotiation.
  • Create jewellery: Create pieces of jewellery using precious materials such as silver and gold.
  • Select gems for jewellery: Select and purchase gems to use in jewellery pieces and designs.
  • Use repair manuals: Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
  • Ensure compliance with warranty contracts: Implement and monitor repairs and/or replacements by the supplier in compliance with warranty contracts.
  • Select metals for jewellery: Select and purchase precious metals and alloys to use in jewellery pieces
  • Maintain professional administration: File and organise professional administration documents comprehensively, keep customer records, fill in forms or log books and prepare documents about company-related matter.
  • Administer appointments: Accept, schedule and cancel appointments.
  • Build jewellery models: Construct preliminary jewel models using wax, plaster or clay. Create sample castings in moulds.
  • Develop professional network: Reach out to and meet up with people in a professional context. Find common ground and use your contacts for mutual benefit. Keep track of the people in your personal professional network and stay up to date on their activities.
  • Develop jewellery designs: Develop new jewellery designs and products, and modify existing designs.
  • Negotiate supplier arrangements: Reach an agreement with the supplier upon technical, quantity, quality, price, conditions, storage, packaging, send-back and other requirements related to the purchasing and delivering process.
  • Issue sales invoices: Prepare the invoice of goods sold or services provided, containing individual prices, the total charge, and the terms. Complete order processing for orders received via telephone, fax and internet and calculate the customer’s final bill.
  • Keep stock records: Keep written records of the amount of stock in storage, incoming and outgoing products required for the proper operation of services, repairs and maintenance tasks.

ISCO group and title

7313 – Jewellery and precious-metal workers


References
  1. Jewellery repairer – ESCO
Last updated on October 1, 2022

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