Handle jewellery and watches insurance claims

Provide assistance to customers whose watches or jewelleries have been stolen or damaged. Communicate with insurance companies in order to quickly replace or refund items.

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skill/competence

sector-specific

Handle jewellery and watches insurance claims is an essential skill of the following occupations:

Handle jewellery and watches insurance claims is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Watch and clock repairer: Watch and clock repairers maintain and repair wristwatches and clocks. They identify defects, change batteries, fit new straps, oil and replace damaged parts. They may also restore antique clocks.
Jewellery and watches shop manager: Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops.
Specialised seller: Specialised sellers sell goods in specialised shops.
Jeweller: Jewellers fabricate and repair various jewelry articles. They create models from wax or metal, ready for the lost wax casting process. They may undertake the casting process (place wax model in casting ring, create moulds, pour molten metal into mould, or operate centrifugal casting machine to cast article.) Jewellers also cut, saw, file, and solder pieces of jewelry together, using a soldering torch, carving tools and handtools and polish the article.
Jewellery and watches specialised seller: Jewellery and watches specialised sellers sell, maintain and clean jewels and watches in specialised shops.
Jewellery repairer: Jewellery repairers use specialised hand tools to carry out adjustments and repairs to all types of jewellery pieces. They resize rings or necklaces, reset gems, and repair broken jewellery parts. Jewellery repairers identify the suitable precious metals to be used as replacements, solder and smooth joints. They clean and polish the repaired pieces to be returned to the customer.

References

1. Handle jewellery and watches insurance claims – ESCO