Description
Performance rental technicians manage technical equipment at concerts and other big events.
Other titles
The following job titles also refer to performance rental technician:
performance rental monitor
load cell hire technician
rental equipment performance technician
rental equipment performance engineer
sound equipment hire technician
lighting hire equipment technician
venue performance monitor
equipment technician
venue technician (rental equipment)
equipment hire technician
weight report technician
performance rental engineer
special effects hire equipment technician
ISCO skill level
ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:
- the nature of the work performed in an occupation in relation to the characteristic tasks and duties
- the level of formal education required for competent performance of the tasks and duties involved and
- the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.
Performance rental technician is a Skill level 3 occupation.
Performance rental technician career path
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Long term prospects
These occupations require some skills and knowledge of performance rental technician. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of performance rental technician with a significant experience and/or extensive training.
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Essential knowledge and skills
Essential knowledge
This knowledge should be acquired through learning to fulfill the role of performance rental technician.
- ICT software specifications: The characteristics, use and operations of various software products such as computer programmes and application software.
- Multimedia systems: The methods, procedures and techniques pertaining to the operation of multimedia systems, usually a combination of software and hardware, presenting various types of media such as video and audio.
- Teamwork principles: The cooperation between people characterised by a unified commitment to achieving a given goal, participating equally, maintaining open communication, facilitating effective usage of ideas etc.
Essential skills and competences
These skills are necessary for the role of performance rental technician.
- Guarantee customer satisfaction: Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.
- Create solutions to problems: Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
- Load equipment: Handle safe loading of equipment in given restrictive conditions.
- Ensure customer focus: Attitude that puts customers at the centre of the business in all cases.
- Set up multimedia equipment: Set up and test the multimedia and related systems and technology, according to their specifications.
- Manage sound quality: Perform sound checks. Set up audio equipment for optimal sound output before as well as during performance. Regulate the volume during broadcasts by controlling the audio equipment
- Unload equipment: Handle safe unloading of equipment in given restrictive conditions.
- Assist customers: Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.
- Prospect new customers: Initiate activities in order to attract new and interesting customers. Ask for recommendations and references, find places where potential customers can be located.
- Handle rental overdues: Identifying rental delays of return and applying the appropriate measures such as additional payment and adjust availability of rentable items.
- Deal with pressure from unexpected circumstances: Strive to achieve objectives despite the pressures arising from unexpected factors outside of your control.
- Manage performance light quality: Perform light checks and adjust for optimal light quality before and during performance.
- Follow given instructions: Follow instructions to achieve goals and meet deadlines.
- Repair equipment on site: Identify malfunctions and repair or replace multi-media, audio-visual and computer systems, hardware and equipment on site.
- Apply health and safety standards: Adhere to standards of hygiene and safety established by respective authorities.
- Provide customer follow-up services: Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
Optional knowledge and skills
Optional knowledge
This knowledge is sometimes, but not always, required for the role of performance rental technician. However, mastering this knowledge allows you to have more opportunities for career development.
- Electronics principles: The study of electric energy, more specifically electron, control and its prominent principles regarding integrated circuits and electrical systems.
- Electrical wiring plans: Pictorial representation of an electrical circuit. It shows the components of the circuit as simplified shapes, and the power and signal connections between the devices. It gives information about the relative position and arrangement of devices and terminals on the devices, to help in building or servicing the device. A wiring diagram is often used to troubleshoot problems and to make sure that all the connections have been made and that everything is present.
Optional skills and competences
These skills and competences are sometimes, but not always, required for the role of performance rental technician. However, mastering these skills and competences allows you to have more opportunities for career development.
- Perform video editing: Rearrange and edit video footage in the course of the post-production process. Edit the footage using a variety of software, tools, and techniques such as colour correction and effects, speed effects, and audio enhancing.
- Clean equipment: Perform cleaning routines after equipment use.
- Perform minor repairs to equipment: Conduct routine maintenance on equipment. Recognise and identify minor defects in equipment and make repairs if appropriate.
- Edit recorded sound: Edit audio footage using a variety of software, tools, and techniques such as crossfading, speed effects, and removing unwanted noises.
- Interpret floor plans: Be able to think three-dimensionally; understand the results of moving the position of objects and patterns on floor plans.
ISCO group and title
3521 – Broadcasting and audiovisual technicians
References