Assist customers

Description

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 30 occupations
  • Optional in 18 occupations
  • Total: 48 occupations
  • Most common in: ISCO major group 5 (Service and sales workers)

Essential for

  • Promotions demonstrator
    Promotions demonstrators proactively seek out and engage with new potential clients. They provide product specific advice and demonstrate promotional goods or services. Duties Prom…
  • Gambling manager
    Gambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manag…
  • Bookmaker
    Bookmakers (also often called 'bookies', or 'turf accountants') take bets on sports games and other events at agreed upon odds, they calculate odds and pay out winni…
  • Rental service representative in personal and household goods
    Rental service representatives in personal and household goods are in charge of renting out equipment and determining specific periods of usage. Personal and household goods are al…
  • Equine dental technician
    Equine dental technicians assist veterinarians in providing routine equine dental care, using appropriate equipment in accordance with national legislation. Duties Equine…
  • Car leasing agent
    Car leasing agents represent businesses involved in financing vehicles, offering appropriate leasing schemes and additional services related to the vehicle. They document transacti…
  • Rental service representative
    Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Other titles T…
  • Sommelier
    Sommeliers stock, prepare, advise on and serve wine and other alcoholic beverages. Duties The duties of a sommelier include, but are not limited to: Creating and updating wine list…
  • Rental service representative in water transport equipment
    Rental service representatives in water transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances…
  • Specialised seller
    Specialised sellers sell goods in specialised shops. Other titles The following job titles also refer to specialised seller: specialized sales advisor specialized sales manager spe…
  • Rental service representative in office machinery and equipment
    Rental service representatives in office machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insur…
  • Rental service representative in air transport equipment
    Rental service representatives in air transport equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances a…
  • Post office counter clerk
    Post office counter clerks sell products and services at a post office. They assist customers with picking up and sending mail. Post office counter clerks also sell financial produ…
  • Betting manager
    Betting managers organise and coordinate the activities of a betting shop. They oversee daily operations and facilitate communication between staff and customers. They carry out ca…
  • Rental service representative in construction and civil engineering machinery
    Rental service representatives in construction and civil engineering machinery are in charge of renting out equipment and determining specific periods of usage. They document trans…
  • Restaurant host/restaurant hostess
    Restaurant hosts/hostesses welcome customers to a hospitality service unit and provide initial services. They are in charge of managing reservations and greeting guests when they a…
  • Rental service representative in trucks
    Rental service representatives in trucks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments. Othe…
  • Rental service representative in recreational and sports goods
    Rental service representatives in recreational and sports goods are in charge of renting out equipment and determining specific periods of usage. They document transactions, insura…
  • Door to door seller
    Door to door sellers sell goods and services door to door. Duties Door to door sellers typically do the following: Travel to different neighborhoods and suburbs going door-to-door …
  • Hawker
    Hawkers sell goods and services on established routes, street and market locations. Duties The duties of a hawker include, but are not limited to: obtaining permission or a licence…
  • Rental service representative in agricultural machinery and equipment
    Rental service representatives in agricultural machinery and equipment are in charge of renting out equipment and determining specific periods of usage. They document transactions,…
  • Market vendor
    Market vendors sell products such as fruit, vegetables and household products on organised outdoor or indoor market places. They use sales techniques to recommend their goods to pa…
  • Club host/club hostess
    Club host/hostess welcome customers to the club. They ensure that clients are well looked after and satisfied. Duties The duties of a club host/club hostess include, but are not…
  • Personal stylist
    Personal stylists assist their clients in making fashion choices. They advise on the latest fashion trends in clothing, jewellery and accessories and help their clients choose the …
  • Waiter/waitress
    Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, servin…
  • Rental service representative in video tapes and disks
    Rental service representatives in video tapes and disks are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and…
  • Laundromat attendant
    Laundromat attendants assist the customers of self-servicing laundries with issues related to coin-machines, dryers or vending machines. They maintain the general cleanliness of th…
  • Cocktail bartender
    Cocktail bartenders perform expert mixing of alcoholic and non-alcoholic cocktails. Duties Cocktail bartenders typically do the following: Assist with developing new craft cocktail…
  • Street food vendor
    Street food vendors sell food preparations, dishes and products on organised outdoor or indoor market places, or on the streets. They prepare the food in their stalls. Street food……
  • Rental service representative in cars and light motor vehicles
    Rental service representatives in cars and light motor vehicles are in charge of renting out vehicles and determining specific periods of usage. They document transactions, insuran…

Optional for

  • Telecommunications technician
    Telecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe worki…
  • Chef
    Chefs are culinary professionals with a flair for creativity and innovation to provide a unique gastronomic experience. Includes banqueting chef.Includes people performing training…
  • Gunsmith
    Gunsmiths modify and repair metal fabricated firearms for special costumer specifications. They use machines and hand tools such as planers, grinders and millers to alter and resto…
  • Sports equipment repair technician
    Sports equipment repair technicians maintain and repair recreational sports equipment such as tennis rackets, archery tools and camping equipment. They use specialised hand to…
  • Bicycle mechanic
    Bicycle mechanics maintain and repair a variety of bicycle models and component parts. They may perform customized alterations, according to their client's preferences. Duties A bi…
  • Animal groomer
    Animal groomers are in charge of grooming a range of animals, using the correct equipment, materials and methods. It includes use of appropriate and safe handling techniques and th…
  • Ticket issuing clerk
    Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
  • Ground steward/ground stewardess
    Ground stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets an…
  • Recreational facilities manager
    Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and …
  • Desktop publisher
    Desktop publishers are responsible for the layout of publications. They use computer software to arrange texts, photographs and other materials in a pleasing and readable finished …
  • Animal shelter worker
    Animal shelter workers provide animal care routine services at the animal shelter. They receive animals brought to the shelter, respond to calls about lost or injured animals, nurs…
  • Power tool repair technician
    Power tool repair technicians identify defects and repair electrically powered tools such as drills, chainsaws, lawn mowers and grinding machines. They disassemble, test and replac…
  • Pastry chef
    Pastry chefs are responsible for preparing, cooking and presenting desserts, sweet products and bakery products. They can work in a variety of food industries and will usually be a…
  • Head pastry chef
    Head pastry chefs manage pastry staff and ensure the preparation, cooking and presentation of desserts, sweet products and pastry products.  Duties The duties of a head p…
  • Mobile devices technician
    Mobile devices technicians carry out proper fault diagnosis to improve the quality of mobile devices and repair them. They provide information related to a number of services, incl…
  • Customer contact centre information clerk
    Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
  • Mobile phone repair technician
    Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and…
  • Consumer electronics repair technician
    Consumer electronics repair technicians use electrical equipment to diagnose malfunctions and test functionality of consumer electronics such as TVs, video and audio systems and di…

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Last updated on February 18, 2026

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