Use different communication channels

Description

Make use of various types of communication channels such as verbal, handwritten, digital and telephonic communication with the purpose of constructing and sharing ideas or information.

Alternative labels

apply specific communication channels
operate specific communication channels
use of different communication channels
using different communication channels
handle specific communication channels
utilise specific communication channels

Skill type

skill/competence

Skill reusability level

cross-sector

Relationships with occupations

Essential skill

Use different communication channels is an essential skill of the following occupations:

Physiotherapist: Physiotherapists are autonomous health professionals who are responsible for developing, maintaining or restoring motor function and movement throughout the lifespan using evidence-based practice. They relieve pain and treat or prevent physical conditions associated with injury, disease or other impairments. Physiotherapists empower patients and their carers to manage the condition outside clinical settings. They work within their scope of practice and their professional Code of Conduct. 
Tobacco shop manager: Tobacco shop managers assume responsibility for activities and staff in specialised shops.
Bus driver: Bus drivers operate buses or coaches, take fares, and look after passengers.
Shoe and leather accessories shop manager: Shoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops.
Audiology equipment shop manager:  Audiology equipment shop managers assume responsibility for activities and staff in specialised shops.
Hardware and paint specialised seller: Hardware and paint specialised sellers sell hardware, paints and other hardware in specialised shops.
Tram driver: Tram drivers operate trams, take fares, and look after passengers.
Promotions demonstrator: Promotions demonstrators proactively seek out and engage with new potential clients. They provide product specific advice and demonstrate promotional goods or services.
Fish and seafood specialised seller: Fish and seafood specialised sellers sell fish, crustaceans and molluscs in specialised shops.
 
Telecommunication equipment shop manager: Telecommunication equipment shop managers assume responsibility for activities and staff in specialised shops.
Ammunition specialised seller: Ammunition specialised sellers sell weapons and ammunition for individual use in specialised shops.
Sporting accessories specialised seller: Sporting accessories specialised sellers sell sports goods, fishing gear, camping goods, boats and bicycles in specialised shops.
Bookshop specialised seller: Bookshop specialised sellers sell books in specialised shops. They also make suggestions, give advice about the books available and any other related products for sale in the specialised shop.
Campaign canvasser: Campaign canvassers operate on field level to persuade the public to vote for the political candidate they represent. They engage in direct conversation with the public in public places, and gather information on the public’s opinion, as well as perform activities ensuring that information on the campaign reaches a wide audience.
Online community manager: Online community managers provide and maintain an interactive environment facilitated by applications such as social media, forums and wikis. They maintain the relations between different digital communities.
Clothing specialised seller: Clothing specialised sellers sell clothes in specialised shops.
Domestic appliances shop manager: Domestic appliances shop managers assume responsibility for activities and staff in specialised shops.
Medical goods shop manager: Medical goods shop managers are responsible for activities and staff in specialised shops. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Special forces officer: Special forces officers operate in specialised missions such as counter terrorism missions. They perform combat and intelligence missions in order to impede with enemy equipment and installations, and to gather information on enemy strategy and movement.
Ship planner: Ship planners manage the performance of a vessel. They ensure the safety of the vessel and its cargo, its operationality and link available vessels to available cargos in order to maximise the profitability of the voyages. They ensure that each container ship is loaded to its optimal capacity, while keeping berth times and handling costs to a minimum. They also plan the maintenance and overhaul of the ship, as well as the crew needed.
Park guide: Park guides assist visitors, interpret cultural and natural heritage and provide information and guidance to tourists in parks such as wildlife, amusement and nature parks.
Navy officer: Navy officers command missions during conflict and peace times, and supervise training and development of their teams. They supervise combat operations of their team, as well as aid missions, and patrolling missions to ensure peace-keeping. Often they collaborate on a regular basis with the HR department of the HQCS for the best planning of the future needs.
Confectionery specialised seller: Confectionery specialised sellers sell confectionery in specialised shops.
Rail logistics coordinator: Rail logistics coordinator manage shipments by rail including or excluding other transport modes. They coordinate the timely allocation of transport means and equipment and ensure a timely delivery. They design and maintain efficient supply chains for clients and shippers.
Aviation meteorologist: Aviation meteorologists forecast weather conditions in airports. They provide day-to-day, hour-to-hour observations, analysis, forecasts, warnings, and advice to pilots, airport operators and airlines in meteorological matters. They report weather conditions expected at airports, current conditions, and en route forecasts.
Executive assistant: Executive assistants are advanced administrative professionals who work with top-level executives or in international facilities in various industries. They organise meetings, organise and maintain files, arrange travel, train staff members, communicate in other languages, and manage the day-to-day operations of the office.
Bakery shop manager: Bakery shop managers assume responsibility for activities and staff in specialised shops.
Cashier: Cashiers operate the cash register, receive payments from customers, issue receipts and return change due.
Toys and games shop manager: Toys and games shop managers assume responsibility for the activities and staff in specialised shops.
Bakery specialised seller: Bakery specialised sellers sell bread and cakes in specialised shops, post-processing the products if required.
Warehouse manager: Warehouse managers assume the responsibility for storage facilities. They manage the operations and the staff within.
Aviation communications and frequency coordination manager: Aviation communications and frequency coordination managers are in charge of activities and projects aimed to enable the appropriate communication infrastructure that supports the exchange of information between airspace users.
Online marketer: Online marketers use e-mail, internet and social media in order to market goods and brands.

Intelligence communications interceptor: Intelligence communications interceptors work in the air force in the development of intelligence in places like headquarters and command posts. They search and intercept electromagnetic traffic transmitted in different languages.
Car leasing agent: Car leasing agents represent businesses involved in financing vehicles, offering appropriate leasing schemes and additional services related to the vehicle. They document transactions, insurances and instalments.
Pet and pet food specialised seller: Pet and pet food specialised sellers sell pets, pet foods, accessories, care products and related services in specialised shops.
Occupational driving instructor: Occupational driving instructors teach occupational drivers how to operate their vehicles according to driving regulations. They teach their students theory and techniques on how to optimally drive and maintain their specific vehicle, observe and evaluate the students’ practice. They also focus on non-driving related subjects such as customer service (in case of person transportation drivers) and safety measure regulations.
Trolley bus driver: Trolley bus drivers operate trolley buses or guided buses, take fares, and look after passengers.
Audiology equipment specialised seller: Audiology equipment specialised seller sell goods and equipment in specialised shops.
Building materials shop manager: Building materials shop managers assume responsibility for activities and staff in specialised shops.
Fish and seafood shop manager: Fish and seafood shop managers assume responsibility for activities and staff in specialised shops.
Air traffic controller: Air traffic controllers assist pilots by providing information concerning the height, speed and course. They assist pilots in order to facilitate a safe take off and landing of aircrafts. They are responsible for maintaining a secure and orderly movement of aircraft along major air routes up in the sky and around airports. They control air traffic in and within vicinity of airports according to established procedures and policies to prevent collisions and to minimise delays arising from traffic congestion.
Rail project engineer: Rail project engineers maintain a safe, cost-effective, high-quality, and environmentally responsible approach across the technical projects in railway companies. They provide project management advice on all construction projects including testing, commissioning and site supervision. They audit contractors for safety, environment and quality of design, process and performance as to ensure that all projects follow in-house standards and relevant legislation.
Computer games, multimedia and software specialised seller: Computer games, multimedia and software specialised sellers sell software products in specialised shops.
Network marketer: Network marketers apply various marketing strategies, including ​network marketing strategies to sell products and convince new people to also join in and start selling these products. They use personal relations to attract customers and sell various types of products.
Fuel station specialised seller: Fuel station specialised sellers sell fuel, ​lubricating and cooling products for motor vehicles and motorcycles in a fuel station.
Rolling stock inspector: Rolling stock inspectors inspect wagons and carriages to asses their technical condition while grouped together and before they are used for transportation activities. They check technical devices, ensure complete and correct operation of the rolling stock, and prepare required technical documents and/or checklists. Depending on work organisation they are also responsible for limited ad-hoc maintenance or exchange work and the performance of brake tests.
Cargo vehicle driver: Cargo vehicle drivers operate vehicles such as trucks and vans. They may also take care of the loading and unloading of cargo.
Air traffic instructor: Air traffic instructors train people in all the matters regarding with the operations in air navigation services such as the management of flight traffic and the communication for navigation in aerodromes. They teach all the directives issued by air traffic control for the purpose of passing to trainees the sense of safety and expeditious flow of air traffic.
Audio and video equipment shop manager: Audio and video equipment shop managers assume responsibility for activities and staff in specialised shops.
Helicopter pilot: Helicopter pilots fly helicopters in order to transport passengers and cargo from one place to another. They plan flights using aeronautical charts and navigation instruments. Prior to departure, they inspect helicopters following checklists to detect leaking hydraulic fluid, inoperative control, low fuel level, or other unsafe conditions.
Marketeer: Marketing consultants advise companies in the development of marketing strategies for specific purposes. They can advise and develop strategies for the entry of a brand in the market, for the re-launch of a product, for the introduction of a new product, or for the positioning of a commercial image. They perform previous studies of the position of the company and perception of customers in order to define the marketing approach.
Jewellery and watches shop manager: Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops.
Marketing assistant: Marketing assistants support all the efforts and operations carried out by marketing managers and officers. They prepare reports in relation to the marketing operations needed by other departments, especially account and financial divisions. They ensure that resources needed by the managers to perform their job are in place.
 
Chiropractor: Chiropractors are responsible for the diagnosis, treatment and prevention of disorders related to the neuromusculoskeletal system and the effects of these disorders on general health. They are independent primary health care professionals.
Second-hand goods specialised seller: Second-hand goods specialised sellers sell second-hand goods such as books, clothes, appliances etc. in specialised shops.
Furniture specialised seller: Furniture specialised sellers sell furniture and other household articles in specialised shops.
Aeronautical information service officer: Aeronautical information service officers maintain the operational timing from sunrise to sunset in order to ensure that the information passed by agencies is authentic. They strive to ensure safety, regularity and efficiency.
Airport chief executive: Airport chief executives lead a group of airport directors who are responsible for all areas of the airport. They envision and make decisions on the strategic direction of the airport based on the information provided by their team of managers.
Street warden: Street wardens patrol designated areas to ensure a sense of security with the public, and provide general support. They monitor suspicious behaviour and cooperate with the police and other local institutions to maintain the community’s safety and well-being, and enforce law and issue penalties when necessary.
Computer and accessories specialised seller: Computer and accessories specialised sellers sell computers and other peripheral units in specialised shops.
Road operations manager: Road operations managers oversee day-to-day road transportation processes, managing processes, and striving to meet customer expectations.
Advertising manager: Advertising managers perform the implementation of the advertising initiatives planned in the strategic marketing plan. They organise and prepare the resources needed to launch advertising campaigns and operations in advertising agencies. They prepare and align the communication channels, negotiate contracts, and ensure that operations adhere to budgets.
Strategic planning manager: Strategic planning managers create, together with a team of managers, the strategic plans of the company as a whole, and provide coordination in the implementation per department. They help to interpret the overall plan and create a detailed plan for each one of the departments and branches. They ensure consistency in the implementation.
Mail clerk: Mail clerks perform mail handling, sorting, recording and other duties in connection with mail services from post offices or related organisations. They keep records of the incoming and outgoing packages and letters in the establishment.
Fruit and vegetables specialised seller: Fruit and vegetables specialised sellers sell fruit and vegetables in specialised shops.
Commercial pilot: Commercial pilots navigate flight of fixed-wing and multi-engine aircrafts for the transport of passengers and cargo.
Textile specialised seller: Textile specialised sellers sell textiles, fabrics and haberdashery, etc. in specialised shops.
Specialised seller: Specialised sellers sell goods in specialised shops.
Advertising assistant: Advertising assistants provide support in all the operations carried out in advertising departments or advertising agencies. They ensure that administrative activities are handle and sort out. They communicate with the staff of the advertisement department and with external clients. Moreover, they have understanding of the operations in advertising as to assist with the pragmatic implementation of plans and tasks carried out by managers and consultants and for being involved in creating content for use both on-line or in print.
Eyewear and optical equipment specialised seller: Eyewear and optical equipment specialised sellers sell glasses in specialised shops.
Hardware and paint shop manager: Hardware and paint shop managers assume responsibility for activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets, order supplies when a product is out of supply and perform administrative duties if required.
Meat and meat products shop manager: Meat and meat products shop managers assume responsibility for activities and staff in specialised shops.
Police officer: Police officers use investigation methods to prevent crime, to pursue and apprehend criminals, and protect the public from violent and criminal activities. They perform surveillance and patrol activities to prevent crimes and apprehend offenders. They provide support to victimised parties and the public at large, and fulfil administrative duties.
Aviation data communications manager: Aviation data communications managers perform the planning, implementation and maintenance of data transmission networks. They support data processing systems linking participant user agencies to central computers.
Garage manager: Garage managers oversee the work of road vehicle mechanics and administrative personnel. They organise the daily work and deal with clients.
Pet and pet food shop manager: Pet and pet food shop managers assume responsibility for activities and staff in specialised shops.
Antique shop manager: Antique shop managers assume responsibility for activities and staff in specialised shops.
Ticket issuing clerk: Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers’ needs. They sell tickets for all events such as sporting, cultural and leisure activities. They provide customers with information on offers and make the necessary arrangements.
Taxi controller: Taxi controllers take bookings, dispatch vehicles, and are responsible for coordinating drivers while maintaining customer liaison.
Beverages specialised seller: Beverages specialised sellers sell beverages in specialised shops.
Floor and wall coverings shop manager: Floor and wall coverings shop managers assume responsibility for activities and staff in specialised shops for wall and floor coverings.
Computer software and multimedia shop manager: Computer software and multimedia shop managers assume responsibility for activities and staff in specialised shops.
Motor vehicles specialised seller: Motor vehicles specialised sellers sell cars and motors vehicles in specialised shops.

 
Police trainer: Police trainers train probationary, new academy recruits, or cadets, and seasoned veterans on the theory and practice necessary to become a police officer. They conduct theoretical lectures on academic subjects such as law, government regulations, community relations and human diversity. Police academy instructors also provide more hands-on, practical instruction regarding physical training, the care of firearms, first aid, self defensive tactics and vehicle operations. They also prepare and develop lesson plans and new training programmes as new law enforcement-related regulations and issues arise. The instructors monitor the students’ progress, evaluate them individually and prepare performance evaluation reports.
Office clerk: Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients, scheduling meetings, and serving drinks.
Public relations manager: Public relations managers strive to convey and maintain a desired image or reputation of a company, individual, governmental institution, or organisation in general to the public and stakeholders at large. They use all sorts of media and events to promote the positive image of products, humanitarian causes or organisations. They attempt to ensure that all public communications portray clients the way they want to be perceived.
Office manager:
Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. They report to managers within the same department or to general managers in companies, depending on their size.
Aircraft dispatcher: Aircraft dispatchers authorise, regulate, and control commercial airline flights according to governmental and company regulations. They expedite and ensure flight flow by preparing logs of flights, delays, cancellations, and changes in schedules or flight plans.
Photography shop manager: Photography shop managers are responsible for activities and staff in a photography store. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Taxi driver: Taxi drivers operate a licensed private passenger transportation vehicle, looking after customers, taking fares and managing vehicle servicing.
Building materials specialised seller: Building materials specialised sellers sell building materials in specialised shops.
Shoe and leather accessories specialised seller: Shoe and leather accessories specialised sellers sell footwear in specialised shops.
Sales processor: Sales processors handle sales, select channels of delivery, execute orders and inform clients about dispatching and procedures. They communicate with clients in order to address missing information and/or additional details.
Furniture shop manager: Furniture shop managers assume responsibility for activities and staff in specialised shops.
Artillery officer: Artillery officers offer support in battle in the fields of target acquisition, coordination of information, surveillance and weaponry. They are in charge of tactics, and deployment of weaponry on the field. They also lead soldiers.
Cosmetics and perfume specialised seller: Cosmetics and perfume specialised sellers sell cosmetics and toilet articles in specialised shops.
Market research interviewer:
Market research interviewers strive to collect information on the perceptions, opinions, and preferences of customers in relation to commercial products or services. They use interview techniques to draw as much information as possible by contacting people via telephone calls, by approaching them face-to-face or by by virtual means. They pass this information to experts for drawing analysis.
Fruit and vegetables shop manager: Fruit and vegetables shop managers assume responsibility for activities and staff in specialised shops for fruit and vegetables.
Licensing manager: Licensing managers oversee licenses and rights of a company regarding use of its products or intellectual property. They ensure that third parties comply with specified agreements and contracts, and negotiate with and maintain relationships between both parties.
Music and video shop manager: Music and video shop managers assume responsibility for the activities and staff in specialised shops.
Co-pilot: Co-pilots are responsible for assisting captains by monitoring the flight instruments, handling radio communications, watching for air traffic, and taking over for the pilot as needed. They adhere to the pilot’s commands, flight plans, and regulations and procedures of aviation national authorities, companies, and airports.
Materials handler: Materials handlers execute the handling and storage of materials through activities such as loading, unloading and moving articles in a warehouse or storage room. They work according to orders to inspect materials and provide documentation for the handling of items. Materials handlers also manage inventory and ensure the safe disposal of waste.
Jewellery and watches specialised seller: Jewellery and watches specialised sellers sell, maintain and clean jewels and watches in specialised shops.
Kitchen and bathroom shop manager: Kitchen and bathroom shop managers are responsible for activities and staff in specialised shops that sell kitchens and bathrooms. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Airport maintenance technician: Airport maintenance technicians are in charge of the maintenance of all equipment necessary for ensuring the functionality of the airport, for example, visual aids, airport electrical systems, luggage systems, security systems, pavements, drainage, and maintenance of unpaved areas.
Toys and games specialised seller: Toys and games specialised sellers sell toys and games in specialised shops.

Optional skill

Use different communication channels is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Land-based machinery technician: Land-based machinery technicians maintain, overhaul and repair agricultural equipment and machinery.
Telecommunications engineer: Telecommunications engineers design, build, test and maintain telecommunication systems and networks, including radio and broadcasting equipment.
They analyse customer needs and requirements, ensure that the equipment meets regulations, and prepare and present reports and proposals on telecommunication-related problems. Telecommunications engineers design and oversee the service delivery in all it’s phases, supervising the installation and use of telecommunications equipment and facilities, preparing documentation and providing training for company staff once new equipment has been installed.
Auction house manager: Auction house managers are responsible for the staff and activities in an auction house. Moreover, they manage the finances and marketing aspects of the auction house.
Telecommunications technician: Telecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe working environment and a complete inventory of supplies. They also provide user or customer assistance.
 
Search engine optimisation expert: Search engine optimisation experts increase the ranking of a company’s web pages with regard to target queries in a search engine. They create and launch SEO campaigns and identify areas of improvement. Search engine optimisation experts may conduct pay per click (PPC) campaigns.
Animal care attendant: Animal care attendants provide routine care for non-production animals, which may include feeding, watering, cleaning, exercise and enrichment, grooming, training and monitoring of the health and welfare, in accordance with national legislation.

Shop assistant: Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.
Animal therapist: Animal therapists provide a therapeutic treatment following veterinary diagnosis or referral.
Delivery driver: Delivery drivers transport goods and packages to specified locations by motocycle, car or van. They load and unload goods according to schedule, ensure proper handling of packages, follow directions and plan the best route to each destination.
Digital forensics expert: Digital forensics experts retrieve and analyse information from computers and other types of data storage devices. They examine digital media that may have been hidden, encrypted or damaged, in a forensic manner with the aim to identify, preserve, recover, analyse and present facts and opinions about the digital information.
Vessel operations coordinator: Vessel operations coordinators manage chartered vessels’ transit and performance optimizing the schedulers but also assessing the capabilities and the risks for vessels according to the different types of cargo such as crude oil or other chemical cargos. They make sure all necesary certifications are according to the regulations and all employees have up-to-date passports and licenses. Vessel operations coordinators schedule and maintain records of vessels’ maintenance. At the operational level they have contact with the customers, following up customer complains, identifying new opportunities and providing customers with solutions.
Water-based aquaculture technician: Water-based aquaculture technicians coordinate and supervise activities on fattening aquaculture organisms in suspended systems (floating or submerged structures). They participate in extraction operations and handling organisms for commercialisation. Water-based aquaculture technicians supervise maintenance of equipment and facilities (cages, rafts, longlines, bouchot).
Court clerk: Court clerks provide assistance to judges in a court institution. They handle enquiries on court proceedings, and assist judges in various tasks such as performing legal research in preparation of cases or writing opinion pieces. They also contact parties involved in cases and brief judges and other court officials.
ICT presales engineer: ICT presales engineers actively drive and manage the ICT evaluation stage of the sales process, working in conjunction with the sales team. They provide technical guidance to pre-sales personnel and plan and modify product ICT configurations to meet client requirements. They pursue additional business development opportunities.

Land-based machinery operator: Land-based machinery operators operate specialised equipment and machinery for agricultural production and maintenance of landscape.
Fire service vehicle operator: Fire service vehicle operators drive and operate emergency fire service vehicles such as firetrucks. They specialise in emergency driving and assist firefighting operations. They ensure that all material is well stored on the vehicle, transported and ready for usage.
Maritime pilot: Maritime pilots are mariners who guide ships through dangerous or congested waters, such as harbours or river mouths. They are expert ship handlers who possess detailed knowledge of local waterways.
Fisheries boatman: Fisheries boatmen operate small boats inshore and near the coast only. They organise, manage and execute shipping activities on deck and with engines. Fisheries boatmen capture and conserve fish or engage in aquaculture operations. They respect the safety conditions and comply with national and international regulations.
Chief ICT security officer: Chief ICT security officers protect company and employee information against unauthorized access. They also define the Information System security policy, manage security deployment across all Information Systems and ensure the provision of information availability.
Alternative animal therapist: Alternative animal therapists investigate sick or injured small and large animals and provide an alternative healing treatment. They may use homeopathy or acupuncture and other alternative medicines or methods to heal the animal. Alternative animal therapists also advise treatments which strengthen the self-healing powers of animals. 
Travel consultant: Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.
Enterprise architect: Enterprise architects balance technological opportunities with business requirements. They also maintain a holistic view of the organisation’s strategy, processes, information and ICT assets and link the business mission, strategy and processes to the ICT strategy.
Maternity support worker: Maternity support workers work together in a team with midwives and health professionals within the occupational fields of nursing and midwifery. They assist midwives and women in childbirth by providing the necessary support, care and advice during pregnancy, labour and the postpartum period, assist births and assist in providing care for the new-born.
Medium: Mediums claim to act as communicators between the natural world and the spiritual world.  They convey statements or images which they claim have been provided by spirits and that can have significant personal and often private meanings to their client.
 
Aquaculture cage technician: Aquaculture cage technicians operate in the production of aquatic organisms in water-based (freshwater, brackish water, salt water) on-growing processes in cages.
Prison officer: Prison officers supervise inmates in a correctional facility and ensure the security and peace-keeping in the facility. They perform checks and searches to ensure compliance to regulations, monitor visitations and the activities of inmates as well as participate in programs of rehabilitation, and ensure records maintenance.
Marine surveyor: Marine surveyors inspect vessels intended for operations in maritime or open sea waters. They ensure that vessels and equipment follow the regulations laid down by the International Maritime Organisation (IMO). They may also act as third parties for the review of offshore facilities and construction projects.
Rental service representative: Rental service representatives are in charge of renting out equipment and determining specific periods of usage. They document transactions, insurances and payments.
Forwarding manager: Forwarding managers plan and organise cargo shipments within national and international areas. They communicate with carriers and negotiate the best way to send the cargo to its destination which can be a single customer or a point of distribution. Forwarding managers act as experts in supply chain management. They know and apply the rules and regulations for each specific type of cargo and communicate the conditions and costs to the clients.
Licensing officer: Licensing officers process licence applications and provide advice on licensing legislation. They also perform investigative duties to ensure the applicant is eligible for the requested licence, ensure licence fees are paid in a timely manner, and ensure compliance with legislation.
Ordinary seaman: Ordinary seamen occupy the lowest rank of a maritime ship’s deck crew. They comprise the main labour force on board a boat where they help to operate the ship. They are supervised by the ship captain and the engineer, and can be given instructions by any individuals ranked above them.
Criminal investigator: Criminal investigators examine and process the scenes of crimes and the evidence found in them. They handle and protect the evidence compliant with rules and regulations, and isolate the scene from outside influence. They photograph the scene, ensure the maintenance of the evidence, and write reports.
Airport baggage handler: Airport baggage handlers receive and return the luggage of passengers at airport terminals. They prepare and attach baggage claim checks, stack baggage on carts or conveyors and may return baggage to patrons on receipt of claim check.
ICT technician: ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).
Court administrator: Court administrators perform managerial tasks in a court institution, such as supervision of staff, administration, communicating with judges and reviewing procedures. They also manage the court’s finances, and oversee maintenance of the facility and equipment.
ICT capacity planner: ICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They also consider all resources required to deliver the appropriate ICT service, and plan for short, medium, and long term business requirements.
Tax compliance officer: Tax compliance officers collect fees, debt, and taxes on behalf of government institutions in cities, municipalities and other jurisdictions. They perform administrative duties and communicate with other officials and institutions to ensure operations are correct and compliant with policies.
ICT business analysis manager: ICT business analysis managers identify areas where information system changes are needed to support business plans and monitor the impact in terms of change management. They contribute to the general ICT functional requirements of the business organisation. ICT business analysis managers analyse business needs and translate them into ICT solutions.
Non-vessel operating common carrier: Non-vessel operating common carriers (NVOCC) are consolidators in ocean trades who will buy space from a carrier and sub-sell it to smaller ship­pers. They issue bills of lading, publish tariffs and otherwise conducts themselves as ocean common carriers.
Fire protection technician: Fire protection technicians install and maintain fire protection equipment, such as fire extinguishers, fire alarms, fire detection systems, or sprinkler systems in facilities to ensure compliance to safety standards and protection from fire hazards. They inspect the equipment to ensure its functionality, and perform repairs.
Intelligence officer: Intelligence officers develop and execute plans to gather information and intelligence. They investigate the lines of enquiry which would provide them with the necessary intelligence, and contact and interview people who may provide intelligence. They write reports on their results, and perform administrative duties to ensure records maintenance.
Official veterinarian: Official veterinarians are professionals with a comprehensive scientific education. They have the authority to carry out, in an independent, ethical and personally responsible capacity all veterinary activities with particular focus on the health and welfare of animals and public health in accordance with national and international legislation. They are responsible for national animal disease eradication programmes, the protection of public health and food or animal inspection, animal movements, and import and export of live animals and their products.
Industrial robot controller: Industrial robot controllers operate and monitor industrial robots used in automation processes to perform various manufacturing activities such as lifting, welding and assembling. They ensure that the machines are working correctly and in sync with other industrial robots, maintain and repair defective parts, assess risks and perform tests.
Freight inspector: Freight inspectors determine if freight is secure and comes with the proper documentation. They inspect, manage and document freight shipments while verifying that the content comply with local, national and international regulations.
Logistics analyst: Logistics analysts streamline product manufacturing, transportation, storage and distribution. They assess production and supply chain problems to determine economically efficient solutions. They assists company managers in decision-making processes and direct programs designed to provide subcontractors, managers and customers with logistic technology.
Airline transport pilot: Airline transport pilots fly large aircrafts with a maximum take-off weight of more than 5700 kilograms, to transport passengers, mail, or freight on long or short-haul flights for leisure, business or commercial purposes. They have the overall responsibility for the safe and efficient operation of aircrafts and the safety of crew and passengers.
Education administrator: Education administrators organise and manage the administration, support systems and (student) activities of an education institution. They perform a range of administrative, secretarial, financial and otherwise supportive tasks to enable the efficient and cost-effective running of the school. They may assist in student recruitment, alumni relations, funding, work on committees including academic boards and quality insurance.
International forwarding operations coordinator: International forwarding operations coordinators implement and monitor international forwarding operations by resolving problems and taking decisions related to transport and support activities. They deal with administrative burdens associated with international operations such as regulations in different national contexts for imports and exports. They provide business support, project coordination, evaluation and management of current systems and international supply chain management and procedures as required.
ICT business development manager: ICT business development managers increase business opportunities for the organisation and develop strategies that will enhance the smooth running of the organisation, product development and product distribution. They negotiate prices and establish contract terms.
EBusiness manager: eBusiness managers create and execute a company’s electronic strategy plan for selling products and services online. They also improve data integrity, placement of online tools and brand exposure and monitor sales for companies that market products to customers using the internet. They collaborate with the marketing and sales management team using ICT tools to reach sales goals and provide accurate information and offerings to business partners.
Verger: Vergers perform administrative duties for churches and parishes, ensure equipment maintenance and support the parish priest or other superiors. They also perform assisting duties before and after church service such as tidying, readying the equipment and supporting the priest.
Steward/stewardess: Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Aquaculture production manager: Aquaculture production managers plan, direct and coordinate the production of fish, shellfish or other forms of aquatic life such as cash crops, in large-scale aquaculture operations to culture and harvest or for release into fresh, brackish or salt water. 

Tour organiser: Tour organisers are in charge of managing and supervising the itinerary of a touristic voyage and provide practical information to tourists.
Court bailiff: Court bailiffs maintain order and security in courtrooms. They transport offenders to and from the courtroom, ensure necessary supplies are present in the courtroom, and investigate the premises and examine individuals to ensure there are no threats. They also open and close court, and call witnesses.
Immigration officer: Immigration officers monitor the eligibility of people, food, electronic devices and merchandise entering a country via an entry point. They use surveillance methods and check identification and documents to ensure entry criteria and custom laws are complied with. They can also conduct interviews with prospective immigrants to verify eligibility and inspect cargo to identify and detect violations.
Government planning inspector: Government planning inspectors monitor the development and implementation of government plans and policies, as well as processing planning and policy proposals, and performing inspections of planning procedures.
Helmsman: Helmsmen are members of the crew on the highest rank of the operational level on an inland vessel. They perform a variety of duties concerned with the operation and upkeep of deck department areas, the engine and other equipment, mooring and unmooring, as well as the steering of the ship as the main task.
Policy manager: Policy managers are responsible for managing the development of policy programs and ensuring that the strategic objectives of the organization are met. They oversee the production of policy positions, as well as the organization’s campaign and advocacy work in fields such as environmental, ethics, quality, transparency, and sustainability.
Prison instructor: Prison instructors educate legal offenders, including prisoners, on social rehabilitation and correctional behaviour. They assist prisoners in gaining skills which could facilitate their reintegration into society and increase their chances at finding employment after release. Prison instructors analyse the students’ individual learning needs, plan and prepare teaching materials and sessions and update their learning records. They also ensure the working area and materials are safe from danger and accounted for, and supervise the students at all times.
Chiropractic assistant: Chiropractic assistants perform routine and administrative tasks to support patient care and work under the sole direction and supervision of a Chiropractor or Specialized Chiropractor. They may interview patients, keep records of the case history, assist Chiropractors or Specialized Chiropractors in providing patients examination and perform administrative tasks. Chiropractic assistants work within defined contexts using agreed protocols and procedures.
Aquaculture biologist: Aquaculture biologists apply knowledge gained from research about aquatic animals and plant life and their interactions with each other and the environment, in order to improve aquaculture production, prevent animal health and environmental problems and to provide solutions if necessary.

Aircraft groomer: Aircraft groomers clean aircraft cabins and airplanes after usage. They vacuum or sweep the interior of cabin, brushes debris from seats, and arranges seat belts. They clean trash and debris from seat pockets and arranged in-flight magazines, safety cards, and sickness bags. They also clean galleys and lavatories.
Airport environment officer: Airport environment officers monitor environmental issues such as emissions, contamination, and wildlife activity in the premises of airports. They report environmental attractors for animals such as nearby rubbish dumps or wetland areas. They can engage in studying the environmental impact that airports are having in the surrounding communities in reference to the diverse contamination that airports produce. They implement the rules to ensure the sustainable development of the airport.
Ship steward/ship stewardess: Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
Astrologer: Astrologers analyse constellation and motions of celestial objects and specific stellar and planetary alignments. They present this analysis together with their own interpretations about clients’ temperament, predispositions related to their health, love and marriage issues, business and job opportunities and other personal aspects.
 
Ship duty engineer: Ship duty engineers share responsibility for most of the content of the ship’s hull. They ensure operation of the main engines, steering mechanism, electrical generation and other major subsystems. They communicate with the ship chief engineer to perform technical operations.
Admissions coordinator: Admissions coordinators are in charge of the students’ applications and admissions to a (private) school, college or university. They asses possible future students’ qualifications and subsequently approve or deny their application, based on the regulations and desires set by the board of directors and the school administration. They also assist the accepted students in their enrollment in the programme and courses of their choice.
Juvenile correctional officer: Juvenile correctional officers monitor and provide security to juvenile offenders. They ensure the safety of the facility compliant with rules and regulations, compile reports on the daily activities as well as in the case of incidents, and report unusual activity. They also supervise rehabilitation procedures of the offenders.
Marketing manager: Marketing managers carry out the implementation of efforts related to the marketing operations in a company. They develop marketing strategies and plans by detailing cost and resources needed. They analyse the profitability of these plans, develop pricing strategies, and strive to raise awareness on products and companies among targeted customers.
Cattle pedicure: Cattle pedicures are specialists in taking care of hooves of cattle, in compliance with any regulatory requirements by the national legal authority.  
Emergency response coordinator: Emergency response coordinators analyse potential risks such as disasters and emergencies for a community or institution and develop a strategy for reacting to these risks. They outline guidelines for the response to an emergency in order to decrease the effects. They educate the parties at risk on these guidelines. They also test response plans and ensure that the necessary supplies and equipments are in place in compliance with health and safety regulations.
Court jury coordinator: Court jury coordinators aid lawyers in the preparation of the trial by researching jury members. They aid in the development of trial strategies, analyse the jury’s behaviour during a trial, and advise lawyers on proceedings. They also assist in preparing witnesses and constructing arguments.
International relations officer: International relations officers ensure the development of cooperation between international public organisations and governments. They facilitate communication between their organisation and foreign organisations and develop collaboration strategies, promoting a collaborative relationship beneficial for both parties.
Health and safety officer: Health and safety officers execute plans for the improvement of work environments and cultures. They assess risks and interview employees to ensure the work environment is compliant with health and safety rules, as well as ensuring the interaction within the workplace occurs in a positive and productive manner. If employed in a healthcare facility the health and safety officer has to investigate infections spreading across a facility and advice all employees how to combat and prevent infections. Furthermore health physics is applied at facilities where people are exposed to ionizing radiation such as nuclear power plants and research institutions.
Recycling specialist: Recycling specialists research recycling policies and legislation, and supervise implementation in an organisation to ensure that waste management occurs according to regulations. They perform inspections, provide recycling equipment, and supervise recycling workers. They also advise organisations on ways they can improve their waste management procedures.
Pump operator: Pump operators assist firefighting operations by controlling the pumps which supply water and other substances for extinguishing fires. They ensure the substance is delivered in the right amount and under the correct  pressure through the firehose.
Animal behaviourist: Animal behaviourists work with animals and people to study, observe, assess and understand animal behaviour in relation to specific factors and to prevent or address inappropriate or problematic behaviours within individual animals through the development of suitable environments and management regimes, in accordance with national legislation. 
Vocational teacher: Vocational teachers instruct students in their specialised field of study, which is predominantly practical in nature. They provide theoretical instruction in service of the practical skills and techniques that the students must subsequently master in the specialised vocation of their choice and aid in the development of the according attitudes and values. Vocational teachers monitor the students progress, assist individually when necessary, and evaluate their knowledge and performance on the subject through assignments, tests and examinations.
Logistics and distribution manager: Logistics and distribution managers take decisions on logistic services, operations and provisions. They take internal and external variables into consideration for effective and successful organisational logistic services. They give appropriate support to all the activities of the supply chain from the beginning to the end. These professionals organise the storage and distribution of goods and ensure that the right products are delivered to the right location on time and at a good cost.

 


 

References

  1. Use different communication channels – ESCO

 

Last updated on September 20, 2022

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