Manage staff

Description

Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

Alternative labels

coordinate and monitor employees
manage subordinates
coordinate and monitor subordinates
manage team
coordinate and monitor staff
manage employees

Skill type

skill/competence

Skill reusability level

cross-sector

Relationships with occupations

Essential skill

Manage staff is an essential skill of the following occupations:

Hospitality revenue manager: Hospitality revenue managers maximise revenue generated from facilities such as hotels,  holiday resorts and camping grounds by analysing trends and competition. They assist establishment managers in strategic decisions. Hospitality revenue managers analyse and optimise the financial potential of facilities and manage the corresponding staff.
Tobacco shop manager: Tobacco shop managers assume responsibility for activities and staff in specialised shops.
Mine surveyor: Mine surveyors prepare and maintain mining plans in line with statutory and management requirements. They keep records of the physical progress of mining operations and of ore or mineral production.
Head chef: Head chefs manage the kitchen to oversee the preparation, cooking and service of food.
Head of higher education institutions: Heads of higher education institutions manage the day-to-day activities of a higher education institution, such as a college or vocational school. Heads of higher education institutions make decisions concerning admissions and are responsible for meeting curriculum standards, which facilitate academic development for the students. They manage staff, the school’s budget, campus programmes and oversee the communication between departments. They also ensure the institution meets the national education requirements set by law.
Shoe and leather accessories shop manager: Shoe and leather accessories shop managers assume responsibility for activities and staff in specialised shops.
Tour operators manager: Tour operators managers are in charge of managing employees and of activities within tour operators related to the organisation of package tours and other tourism services.
Rooms division manager: Rooms division managers are in charge of managing and coordinating a team of employees at front desk, reservations, housekeeping and maintenance departments.

Electronic and telecommunications equipment and parts distribution manager: Electronic and telecommunications equipment and parts distribution managers plan the distribution of electronic and telecommunications equipment and parts to various points of sales.
Performance production manager: Performance production managers take care of a range of practical issues concerning the production. They deal with matters ranging from the recruitment of staff, procurement of materials and services, to freight, customs coordination, telecommunications, labor relations, logistics, information technology, government liaison, venue booking, scheduling, operations management, mending delay problems and workplace safety.
Metal production manager: Metal production managers organise and manage the day-to-day and long-term project work in a metal fabrication factory, to process basic metals into fabricated metals. They create and schedule production plans, recruit new staff, enforce safety and company policies, and strive for customer satisfaction through guaranteeing the product’s quality.

Audiology equipment shop manager:  Audiology equipment shop managers assume responsibility for activities and staff in specialised shops.
Auction house manager: Auction house managers are responsible for the staff and activities in an auction house. Moreover, they manage the finances and marketing aspects of the auction house.
Oil and gas production manager: Oil and gas production managers coordinate and implement short and medium term oil and gas production schedules and plans, such as drilling, extraction operations and waste management. They steer one or more units and oversee the implementation of technical and human means, within the framework of objectives of volume, quality and planning. Oil and gas production managers design and ensure that the production plans and schedules are met.
Public administration manager: Public administration managers direct, monitor and evaluate the implementation of government policies. They supervise staff and manage resources used for implementation, and write reports on the implementation process. They also communicate with government officials and the public to inform them on the policies. Public administration managers may also participate in the design and creation of public policies.
Spa manager: Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performance of staff, manage the financial aspects of the Spa, deal with suppliers and run advertising campaigns for the spa in order to attract more customers.
Branch manager: Branch managers are responsible for the management of all the affairs related with a company in a specific geographic region or business branch. They receive indications from the headquarters, and depending on the structure of the company, they aim to implement the strategy of the company while adapting it to the market where the branch operates. They envision management of employees, communications, marketing efforts, and follow up to results and objectives.
Telecommunication equipment shop manager: Telecommunication equipment shop managers assume responsibility for activities and staff in specialised shops.
Chemical production manager: Chemical production managers are responsible for the technical coordination and control of the chemical production processes. They steer one or more manufacturing units and oversee the implementation of technical and human means, within the framework of objectives of volume, quality and planning. Chemical production managers design and ensure that the production plans and schedules are met. They are responsible for implementation of the processes designed to ensure quality of the manufactured product, good working conditions and environmental practices, and safety of the workplace.
Leather goods production supervisor: Leather goods production supervisors monitor and coordinate day-to-day production activities of a leather goods manufacturing plant. They oversee quality control as well as manage the leather goods production staff. The work also involves organising the work flow as well as taking care of production plan and costs.
Chef: Chefs are culinary professionals with a flair for creativity and innovation to provide a unique gastronomic experience.
Mine manager: Mine managers control, direct, plan and coordinate mining production activities. They have statutory responsibility for safety and are also responsible for environmental impact. They oversee the acquisition, installation, maintenance and storage of mining plant and equipment. They lead and manage according to the organisation’s code of conduct.
ICT help desk manager: ICT help desk managers monitor the delivery of technical support services to clients according to the predefined deadlines. They plan and organise the user support actions and troubleshoot ICT problems and issues. ICT help desk managers supervise the help desk team ensuring that the customers get the appropriate feedback and support. They also participate in developing customer service guidelines and in reinforcing the team.
Waste management supervisor: Waste management supervisors coordinate waste collection, recycling, and disposal facilities. They supervise waste management operations, ensuring compliance with environmental standards, and oversee staff. They aid in the development of waste management methods, aiming for increased waste reduction, and aid in the prevention of violations of waste treatment legislation.
Textile industry machinery distribution manager: Textile industry machinery distribution managers plan the distribution of textile industry machinery to various points of sales.
Special educational needs head teacher: Special educational needs head teachers manage the day-to-day activities of a special education school. They supervise and support staff, as well as research and introduce programs that provide the necessary assistance for students with physical, mental or learning disabilities. They may make decisions concerning admissions, are responsible for meeting curriculum standards and ensure the school meets the national education requirements set by law. Special educational needs head teachers also manage the school’s budget and are responsible for maximising the reception of subsidies and grants. They also review and adopt their policies in accordance to current research conducted in the special needs assessment field.
Gambling manager: Gambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manage and train staff and strive to improve the profitability of their business. They take responsibility for all gambling activities and ensure that relevant gambling rules and regulations are followed.
Motor vehicle aftersales manager: Motor vehicle aftersales managers maximise sales by closing business on an ongoing basis. They negotiate with existing clients for contract renewals. They maintain contracts, deal with claims, manage warranty, and investigate damages on products.
Domestic appliances shop manager: Domestic appliances shop managers assume responsibility for activities and staff in specialised shops.
Medical goods shop manager: Medical goods shop managers are responsible for activities and staff in specialised shops. ​They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.
Zoo curator: Zoo curators are usually the position of middle-management within an institution. Much of their work involves oversight, management and development of the animal collection. Often this is related to animal husbandry and welfare policy, the acquisition and disposition of zoo animals, and development of new exhibits. Zoos normally acquire animals through captive breeding programs. The zoo collection, trade, and transport of the animals is regulated by government agencies as well as guided by zoo membership organisations. Consequently, zoo curators act as a liaison between these agencies and the zoo itself. Additionally, they play an active role in the administration of zoo functions and all kinds of captive breeding programs.
Publishing rights manager: Publishing rights managers are responsible for the copyrights of books. They organise the sale of these rights so books can be translated, made into movies, etc.
Brew house operator: Brew house operators monitor the processes of mashing, lautering and boiling of raw materials. They make sure that the brewing vessels are clean correctly and timely. They supervise the work in the brew house and operate the brew house equipment to deliver brews of good quality within the specified time.
Mine shift manager: Mine shift managers supervise staff, manage plant and equipment, optimise productivity and ensure safety at the mine on a day to day basis.
Flowers and plants distribution manager: Flowers and plants distribution managers plan the distribution of flowers and plants to various points of sales.
Computers, computer peripheral equipment and software distribution manager: Computers, computer peripheral equipment and software distribution managers plan the distribution of computers, computer peripheral equipment and software to various points of sales.
Pharmaceutical goods distribution manager: Pharmaceutical goods distribution managers plan the distribution of pharmaceutical gooods to various points of sales.
Library manager: Library managers supervise the correct usage of library equipment and items. They manage the provided services of a library and the operation of the departments within a library. Library managers also provide training for new staff members and manage the budget of the library.
Leather wet processing department manager: Leather wet processing department managers plan and organise the work, the staff and equipment of the department involving the washing of the raw hides or skins. They remove unwanted elements, they weigh and prepare it for tanning. They coordinate supply of chemicals and raw materials. They perform elaboration of manufacturing recipes and monitor quality.
Vehicle maintenance supervisor: Vehicle maintenance supervisors assume responsibility for the day-to-day operation of a service station.
Live animals distribution manager: Live animals distribution managers plan the distribution of live animals to various points of sales.
Fish, crustaceans and molluscs distribution manager: Fish, crustaceans and molluscs distribution managers plan the distribution of fish, crustaceans and molluscs to various points of sales.
Police commissioner: Police commissioners supervise an entire police department by monitoring and regulating the administrative and operational activities of a police department, as well as developing policies and procedural methods. They are responsible for the cooperation between the various divisions in the department, and overseeing the employees’ performance.
Bakery shop manager: Bakery shop managers assume responsibility for activities and staff in specialised shops.
Further education principal: Further education principals manage the day-to-day activities of a post-secondary education institute, such as technical institutes and other post-secondary schools. Further education principals make decisions concerning admissions and are responsible for meeting curriculum standards, which facilitate academic development for the students. They manage staff, the school’s budget and programmes and oversee the communication between departments. They also ensure the school meets the national education requirements set by law.
Toys and games shop manager: Toys and games shop managers assume responsibility for the activities and staff in specialised shops.
Warehouse manager: Warehouse managers assume the responsibility for storage facilities. They manage the operations and the staff within.
Animation director: Animation directors supervise and recruit multimedia artists. They are responsible for the quality of the animation, that the production is delivered on time and within budget.
Leather production manager: Leather production managers plan all aspects of the leather production process. They ensure the required throughput of the factory in terms of quality and quantity of the leather. They organise the production staff. They monitor and ensure the operation of machinery and equipment. They cooperate with managers of each production department.
Credit manager: Credit managers oversee the application of credit policy in the bank. They decide the credit limits to be imposed, the reasonable levels of risk accepted and the conditions and terms of payment made to the customers. They control the collection of payments from their customers and manage the credit department of a bank.
Beauty salon manager: Beauty salon managers oversee the daily operations and staff management in a beauty salon. They ensure customer satisfaction, budget control and inventory management. Beauty salon managers set up and enforce salon rules and cleanliness guidelines. They are also in charge of promoting the salon to attract new clients.
China and glassware distribution manager: China and glassware distribution managers plan the distribution of china and glassware to various points of sales.
Building materials shop manager: Building materials shop managers assume responsibility for activities and staff in specialised shops.
Clothing operations manager: Clothing operations managers schedule orders and delivery times in order to assure the efficient flow of the production system.
Fish and seafood shop manager: Fish and seafood shop managers assume responsibility for activities and staff in specialised shops.
Telecommunications manager: Telecommunications managers coordinate telecommunications staff activities for installing, troubleshooting, repairing and maintaining telecommunications equipment and infrastructure. They oversee the research, evaluation and implementation of new technologies and ensure a safe working environment for the employees. They supervise the inventory of supplies as well as user and customer assistance actions.
Court administrator: Court administrators perform managerial tasks in a court institution, such as supervision of staff, administration, communicating with judges and reviewing procedures. They also manage the court’s finances, and oversee maintenance of the facility and equipment.
Production supervisor: Production supervisors coordinate, plan and direct manufacturing and production processes. They are responsible for reviewing production schedules or orders as well as dealing with staff in these production areas.
Destination manager: Destination managers are in charge of managing and implementing the national/regional/local tourism strategies (or policies) for destination development, marketing and promotion.
Agricultural raw materials, seeds and animal feeds distribution manager: Agricultural raw materials, seeds and animal feeds distribution managers plan the distribution of agricultural raw materials, seeds and animal feeds to various points of sales.
Laundry and dry cleaning manager: Laundry and dry cleaning managers oversee the laundry operations in an institutional laundry. They supervise laundry and dry cleaning staff, plan and enforce safety procedures, order supplies and oversee the laundry’s budget. Laundry and dry cleaning managers ensure the quality standards and that customers’ expectations are met.
Budget manager: Budget managers assess financial proposals of different departments before granting financial resources to projects. They monitor the implementation of budget policies and procedures. They work closely with other departments in the evaluation of programs, their impact in the organisation, the revenue that they can yield, and the financial efforts required.
Credit union manager: Credit union managers oversee and manage member services, supervise staff and operations of credit unions. They inform staff about the latest credit union procedures and policies and prepare financial reports.
Audio and video equipment shop manager: Audio and video equipment shop managers assume responsibility for activities and staff in specialised shops.
Jewellery and watches shop manager: Jewellery and watches shop managers assume responsibility for activities and staff in specialised shops.
Hospitality entertainment manager: Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.
Wood and construction materials distribution manager: Wood and construction materials distribution managers plan the distribution of wood and construction materials to various points of sales.
Lottery manager: Lottery managers organise and coordinate the activities of a lottery organisation. They oversee daily operations and facilitate communications between staff and customers. They review lottery procedures, arrange prices train staff and strive to improve the profitability of their business. They take responsibility for all lottery activities and ensure that relevant lottery rules and regulations are followed.
Chiropractor: Chiropractors are responsible for the diagnosis, treatment and prevention of disorders related to the neuromusculoskeletal system and the effects of these disorders on general health. They are independent primary health care professionals.
Quick service restaurant team leader: Quick service restaurant team leaders manage operations in a quick service restaurant.
Membership manager: Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
Print studio supervisor: Print production supervisors organise the activity of one or more teams of machine operators in printing, binding of books and finishing of printed materials. They aim to optimise production processes.
Airport chief executive: Airport chief executives lead a group of airport directors who are responsible for all areas of the airport. They envision and make decisions on the strategic direction of the airport based on the information provided by their team of managers.
Production designer: Production designers are responsible for the complete look (style, colouring and locations) of television programmes, series, motion pictures and commercials. They create the visual concept for the entire production such as set design, lighting, costumes and camera angles. Production designers work together with the director, designers and oversee the art department. They also create sketches, drawings, do colouring and location research and advise props and stage settings to the director.
Producer: Producers are responsible for managing the production of music, motion pictures or series. They plan and coordinate all aspects of the production such as the direction, publication and financing. Producers oversee the production and manage all technical and logistic aspects of recording and editing.
Metals and metal ores distribution manager: Metals and metal ores distribution managers plan the distribution of metals and metal ores to various points of sales.
Accommodation manager: Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.
Secondary school head teacher: Secondary school head teachers are responsible for meeting curriculum standards, which facilitate academic development for the students. They manage staff, working closely with the different department heads, and evaluate the subject teachers in a timely manner in order to secure optimal class performance. They also ensure the school meets the national education requirements set by law and cooperate with local communities and governments. They may also work in vocational schools.
Textiles, textile semi-finished and raw materials distribution manager: Textiles, textile semi-finished and raw materials distribution managers plan the distribution of goods to various points of sales.
Business manager: Business managers are responsible for setting the objectives of the business unit of a company, creating a plan for the operations, and facilitating the achievement of the objectives and implementation of the plan together with employees of the segment and stakeholders. They keep an overview of the business, understand detailed information of the business unit and support the department, and make decisions based on the information at hand.
Water treatment plant manager: Water treatment plant managers supervise water treatment, storage and distribution in a water plant. They ensure the plant’s operations are compliant with regulation, and supervise staff. They also implement new policies, and oversee equipment maintenance.
Botanist: Botanists are occupied with the maintenance of an range of plants from around the world, often in a botanic garden. They conduct scientific studies and travel in order to study plants growing in the wild. Botanists are responsible for the maintenance and development of the botanic garden.
Pipeline route manager: Pipeline route managers oversee the day-to-day operational aspects of transporting goods via pipeline infrastructures. They have an overview of the network and plan the different routes to transport goods from one site to another. They strive for the most efficient and less costly route. They troubleshoot arising issues in networks and sites, ensure implementation of regulations, and follow up the achievement of transport targets.
Hardware and paint shop manager: Hardware and paint shop managers assume responsibility for activities and staff in specialised shops. They manage employees, monitor the sales of the store, manage budgets, order supplies when a product is out of supply and perform administrative duties if required.
Meat and meat products shop manager: Meat and meat products shop managers assume responsibility for activities and staff in specialised shops.
Insurance agency manager: Insurance agency managers coordinate and oversee the operations of an institution or a branch of an institution that offers insurance services. They provide clients with advice on insurance products.
Distillery supervisor: Distillery supervisors coordinate the production processes comprised in the production of spirits and manage the workers engaged in the process. They verify distilled liquors being produced at specified amounts and proofs.

Secretary general: Secretaries general head international governmental or nongovernmental organisations. They supervise staff, direct policy and strategy development, and function as main representative of the organisation.
Garage manager: Garage managers oversee the work of road vehicle mechanics and administrative personnel. They organise the daily work and deal with clients.
Pet and pet food shop manager: Pet and pet food shop managers assume responsibility for activities and staff in specialised shops.
Mine development engineer: Mine development engineers design and coordinate mine development operations such as crosscutting, sinking, tunnelling, in-seam drivages, raising, and removing and replacing overburden. 
Music producer: Music producers are responsible for acquiring music to be published. They listen to demos of songs and determine whether they are good enough to be published. Music producers oversee the production of records. They manage the technical aspects of recording and editing.
Antique shop manager: Antique shop managers assume responsibility for activities and staff in specialised shops.

Optional skill

Manage staff is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Accounting manager: Accounting managers assume responsibility for all accounting activities relating to financial reporting. They develop and maintain accounting principles and procedures to ensure timely and accurate financial statements issued, supervise accounting staff and manage the accounting activities within the appropriate time frame and budget.
Foundry manager: Foundry managers coordinate and implement short and medium term casting production schedules, and coordinate the development, support and improvement of casting processes, and the reliability efforts of the maintenance and engineering departments. They also partner with ongoing remediation initiatives.
Fleet commander: Fleet commanders ensure that naval vessels are ready for inclusion in operations, and are maintained in compliance with rules and regulations. They also supervise naval personnel and are responsible for the operations of the naval service.
Vessel operations coordinator: Vessel operations coordinators manage chartered vessels’ transit and performance optimizing the schedulers but also assessing the capabilities and the risks for vessels according to the different types of cargo such as crude oil or other chemical cargos. They make sure all necesary certifications are according to the regulations and all employees have up-to-date passports and licenses. Vessel operations coordinators schedule and maintain records of vessels’ maintenance. At the operational level they have contact with the customers, following up customer complains, identifying new opportunities and providing customers with solutions.
ICT disaster recovery analyst: ICT disaster recovery analysts develop, maintain, and implement ICT continuity and disaster recovery strategies and solutions. They support the technical teams, assess the risks, design and develop procedures, documentation and strategies for disaster recovery in order for business functions to continue and recover with a minimal loss of data. They also coordinate the system backups tests and validations.
Online sales channel manager: Online sales channel managers define the sales programme for e-commerces such as goods sold via e-mail, internet and social media. They also assist in planning the of the online sales strategy and identifying marketing opportunities. Online sales channel managers also analyse competitor sites, review the site performance and analytics.
Bed and breakfast operator: Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests’ needs are met.
Newspaper editor: Newspaper editors decide which news stories are interesting enough and will be covered in the paper. They assign journalists to each item. Newspaper editors determine the length of each news article and where it will be featured in the newspaper. They also ensure that publications are finished on time for publishing.
Fisheries boatman: Fisheries boatmen operate small boats inshore and near the coast only. They organise, manage and execute shipping activities on deck and with engines. Fisheries boatmen capture and conserve fish or engage in aquaculture operations. They respect the safety conditions and comply with national and international regulations.
Chief ICT security officer: Chief ICT security officers protect company and employee information against unauthorized access. They also define the Information System security policy, manage security deployment across all Information Systems and ensure the provision of information availability.
Enterprise architect: Enterprise architects balance technological opportunities with business requirements. They also maintain a holistic view of the organisation’s strategy, processes, information and ICT assets and link the business mission, strategy and processes to the ICT strategy.
Commercial director: Commercial directors are responsible for the income generation for the commercial sector of their company. They manage several commercial tasks such as setting targets, overseeing the development of products, planning and developing selling efforts, managing sales agents, and determining product prices.
Financial manager: Financial managers handle all the matters in reference to the finance and investments of a company. They manage financial operations of companies such as the assets, liabilities, equity and cash flow aiming to maintain the financial health of the company and operative viability. Financial managers evaluate the strategic plans of the company in financial terms, maintain transparent financial operations for taxation and auditing bodies, and create the financial statements of the company at the end of the fiscal year.
Purchasing manager: Purchasing managers are in charge of buying goods, equipment and services for their company, and try to ensure the most competitive prices. They are also responsible for negotiating contracts, reviewing the quality of products and analyzing suppliers , and the use and resale of goods and services.
Trade regional manager: Trade regional managers are responsible for activities and staff in an assigned region for a specific chain of stores.

Business service manager: Business service managers are reponsible for the provision of professional services to companies. They organise the provision of services tailored to the needs of the client and liaise with clients to agree on the contractual obligations for both parties.
Metallurgical manager: Metallurgical managers coordinate and implement short and medium term metallurgical or steel-making production schedules, and coordinate the development, support and improvement of steel-making processes, and the reliability efforts of the maintenance and engineering departments. They also partner with ongoing remediation initiatives.
Healthcare institution manager: Healthcare institution managers supervise the operations of healthcare institutions, such as hospitals, rehabilitation facilities, home care services and elderly care institutions to ensure the organisation meets requirements, the patients and residents are cared for, the organisation is maintained and the necessary equipment present. They also supervise the staff and ensure record maintenance.
Advertising manager: Advertising managers perform the implementation of the advertising initiatives planned in the strategic marketing plan. They organise and prepare the resources needed to launch advertising campaigns and operations in advertising agencies. They prepare and align the communication channels, negotiate contracts, and ensure that operations adhere to budgets.
Industrial engineer: Industrial engineers design a vast array of production systems aiming to present efficient and effective solutions. They integrate a varied number of variables such as workers, technology, ergonomics, production flows, and product specifications for the design and implementation of production systems. They can specify and design for microsystems as well.
Public housing manager: Public housing managers develop strategies for the improvement of housing policy in a community, as well as providing social housing to those in need. They identify housing needs and issues, and supervise resource allocation. They also communicate with organisations involved in building public housing facilities, and social service organisations.
Tool pusher: Tool pushers assume responsibility over daily drilling operations. They do mostly administrative work. Tool pushers ensure that the oil rig has sufficient materials, spare parts and enough personnel to continue with the daily operations. They conduct drilling activities in accordance with scheduled programme, supervising drilling crew and equipment.
Homeopath: Homeopaths treat clients based on the selection and prescription of homeopathic remedies using the homeopathy principle of “like cures like.”
 
Colour sampling technician: Colour sampling technicians prepare recipes of colours and dyeing mixes. They ensure consistency in colour while using materials from different sources.
Pastoral worker: Pastoral workers support religious communities. They provide spiritual education and guidance and implement programmes such as charity works and religious rites. Pastoral workers also assist ministers and help participants in the religious community with social, cultural or emotional problems.
Manufacturing facility manager: Manufacturing facility managers foresee the maintenance and routine operational planning of buildings intended to be used for manufacturing activities. They control and manage health and safety procedures, supervise the work of contractors, plan and handle buildings maintenance operations, fire safety and security issues, and oversee buildings’ cleaning activities.
Call centre supervisor: Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities.
Public relations manager: Public relations managers strive to convey and maintain a desired image or reputation of a company, individual, governmental institution, or organisation in general to the public and stakeholders at large. They use all sorts of media and events to promote the positive image of products, humanitarian causes or organisations. They attempt to ensure that all public communications portray clients the way they want to be perceived.
Mayor: Mayors chair their jurisdiction’s council meetings and act as main supervisor of the local government’s administrative and operational policies. They also represent their jurisdiction in ceremonial and official events and promote activities and events. They, together with the council, hold the local or regional legislative power and oversee development and implementation of policies. They also supervise staff and perform administrative duties.
Domestic housekeeper: Domestic housekeepers are responsible for all the household activities in a private house. They oversee and execute duties according to the needs of the employer such as cooking, cleaning and washing activities, taking care of children and gardening. They order supplies and are in charge of expenditures allocated. Domestic housekeepers may supervise and instruct household staff in large households.
Optician: Opticians help to improve and correct an individual’s vision according to prescriptions provided by a specialised doctor in ophthalmology or an optometrist. They fit spectacle lenses and frames, contact lenses, and other devices to the specifications of both the individual and the prescription. Opticians do not test patients vision nor write prescriptions for visual correction. Their scope of practice varies according to national regulations.
Marketing manager: Marketing managers carry out the implementation of efforts related to the marketing operations in a company. They develop marketing strategies and plans by detailing cost and resources needed. They analyse the profitability of these plans, develop pricing strategies, and strive to raise awareness on products and companies among targeted customers.
City councillor: City councillors represent residents of a city in the city’s council and perform local legislative duties. They examine the concerns of the residents and respond to them in an appropriate manner, and represent their political party’s policies and programs in the city council as well. They communicate with governmental officials to ensure the city and its agenda are represented and supervise all operations which fall under the city council’s responsibility.
Insurance product manager: Insurance product managers set and direct the development of new insurance products, following the product lifecycle policy and the general insurance strategy. They also coordinate the marketing and sales activities related to the specific insurance products of the company. Insurance product managers inform their sales managers (or the sales department) about their newly developed insurance products.
Recreational facilities manager: Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and organise the daily operations of the related staff and facilities and ensure the organisation follows the latest developments in its field. They coordinate the different departments of the facility and manage the correct use of resources and budgets.

Public finance accountant: Public finance accountants head the treasury department of a governmental institution. They manage the institution’s financial administration, expenditure and income generation, and compliance with taxation and other financial legislation. They perform administrative duties to ensure record keeping, develop plans for budget management and perform financial forecasts.
Director of compliance and information security in gambling: Directors of compliance and information security in gambling follow the regulatory compliance for gambling and oversee Information Security to ensure secure and safe use of all information technology associated in gambling.
Sports programme coordinator: Sports programme coordinators coordinate sports and recreation activities and policy implementation. They develop new programs and aim to promote and implement them, as well as ensure the maintenance of sports and recreation facilities.
Aquaculture rearing technician: Aquaculture rearing technicians operate in aquatic organisms’ production. They are specialists in the rearing, weaning and production of juveniles.
Chief information officer: Chief information officers define and implement the ICT strategy and governance. They determine necessary resources for the ICT strategy implementation, anticipate ICT market evolutions and company business needs. They contribute to the development of the organisation’s strategic plan and ensure that the ICT infrastructure supports the organisation’s overall operations and priorities.
Pipeline compliance coordinator: Pipeline compliance coordinators track, compile and summarise all the compliance and conformance activities in pipeline infrastructures and fields. They ensure that works are carried out within regulatory frameworks. They strive to develop and implement compliance policies and recommend ways to minimize risk. They inspect sites, collect evidence, and report compliance needs to the management.
Leather production planner: Leather production planners are responsible for planning and following production planning. They work with the production manager to follow progress of the schedule. They work with the warehouse to ensure optimum level and quality of materials are provided, and together with the marketing and sales department to meet customer order requirements.
Education inspector: Education inspectors visit schools to ensure that the staff perform their tasks compliant with educational rules and regulations, as well as overseeing that the school’s administration, premises, and equipment conform to regulations. They observe lessons and examine records to assess the school’s operation and write reports on their findings. They provide feedback and give advice on improvement, as well as report the results to higher officials. Sometimes they also prepare training courses and organize conferences that the subject teachers should attend.
Central bank governor: Central bank governors set the monetary and regulatory policy, determine interest rates, maintain price stability, control the national money supply and issuance and foreign exchange currency rates and gold reserves. They oversee and control the banking industry.
Embassy counsellor: Embassy counsellors supervise specific sections in an embassy, such as economics, defence or political affairs. They perform advisory functions for the ambassador, and perform diplomatic functions in their section or specialty. They develop policies and implementation methods and supervise the embassy section’s staff.
Private chef: Private chefs comply with food and sanitation rules to prepare meals for their employers. They take into consideration the employer’s intolerances to specific ingredients or their preferences and cook the meals in the employer’s home. Private chefs may also be asked to organise small dinner parties or other types of celebrations for special occasions.
E-learning architect: E-learning architects establish goals and procedures for the application of learning technologies within an organisation and the creation of an infrastructure that will support these goals and procedures.
Youth programme director: Youth programme directors develop and implement programmes and policies to improve and ensure youths’ well-being. They facilitate communication with and between educational, recreational, counselling or other youth related institutions, organise events for youths and families, and promote social mobility and awareness.
Food production manager: Food production managers oversee and monitor production and have overall responsibility for staffing and related issues. Hence, they have a detailed knowledge of the manufacturing products and their production processes. On the one hand, they control process parameters and their influence on the product and on the other hand, they ensure that staffing and recruitment levels are adequate.
Supply chain manager: Supply chain managers plan, manage and coordinate all activities related to the sourcing and procurement of supplies needed to run manufacturing operations from the acquisition of raw materials to the distribution of finished products. The supplies can be raw materials or finished products, and it can be for internal or external use. Moreover, they plan and commission all the activities needed to be performed in manufacturing plants and adjust operations to changing levels of demand for a company’s products.
Video and motion picture editor: Video and motion picture editors are responsible for the assembly and cutting of raw footage into a logically and aesthetically either for movies, television series, or domestic purposes. They reorganize scenes that have been shot and decide which special effects are needed. Video and motion picture editors work closely together with sound editors and music directors.
Colonel: Colonels serve in the staff of a military commander, and function as primary advisers in operational and strategic decision-making to senior officers.
Property developer: Property developers buy land, finance deals, order construction projects and orchestrate the process of development. They purchase a tract of land, decide on a marketing strategy, and develop the building program. Developers must also obtain legal approval and financing. When the project is finished, they may lease, manage, or sell the property.
Optometrist: Optometrists examine and test eyes to identify abnormalities, visual problems, or disease. They prescribe and fit lenses such as spectacles and contacts, and offer advice on visual problems. They may also refer patients to a medical practitioner. Their scope of practice and title varies according to national regulations.
Complementary therapist: Complementary therapists use a range of complementary and alternative therapies to work simultaneously with the clients` body, mind, and spirit in a holistic approach. They offer practices and services for holistic wellbeing, health maintenance, health education, health promotion and prevention of illness, along with the sustainable treatment of certain illnesses, especially chronic illnesses. Their practices include but are not limited to acupuncture, aromatherapy, banotherapy, homeopathy, and herbal medicine.
Art director: Art directors shape the visual layout of a concept. They create innovative designs, develop artistic projects  and manage the cooperation between all aspects involved. Art directors may perform creative work in theatre, marketing, advertising, video and motion picture, fashion or online companies. They ensure that the work performed is visually appealing to audiences.
Software architect: Software architects create the technical design and the functional model of a software system, based on functional specifications. They also design the architecture of the system or different modules and components related to the business’ or customer requirements, technical platform, computer language or development environment.
Notary: Notaries ensure the authenticity and legitimacy of official documents such as declarations, certificates, contracts, deeds and purchases. They examine the documents, witness the signing and authenticate them. They administer oaths and affirmations and perform other acts of notarisation.
Education programme coordinator: Education programme coordinators supervise the development and implementation of educational programmes. They develop policies for the promotion of education and manage budgets. They communicate with education facilities to analyse problems and investigate solutions.
Production engineer: Production engineers review and evaluate production performance, perform data analysis and identify under-performing production systems. They search for long or short term solutions, plan production enhancements and process optimizations.
Embalmer: Embalmers arrange for the removal of bodies of deceased persons from the place of death and they prepare the bodies for burials and cremations. They clean and disinfect the bodies, use make-up to create the impression of a more natural appearance and hide any visible damage. They are in close contact with funeral services directors in order to comply with the wishes of the deceased family members.
Stevedore superintendent: Stevedore superintendents supervise and monitor the freight handling and longshore labor in a dockyard to maximise productivity. They manage the loading and unloading of cargo and monitor the safety of the work area. Stevedore superintendents may also investigate incidents and prepare accident reports.
Laundry workers supervisor: Laundry workers supervisors monitor and coordinate the activities of the laundry and dry-cleaning staff of laundry shops and industrial laundry companies. They plan and implement production schedules, hire and train workers and monitor the production quality levels.
ICT network architect: ICT network architects design the topology and connectivity of ICT network such as hardware, infrastructure, communication and hardware components.
ICT system architect: ICT system architects design architecture, components, modules, interfaces, and data for a multi-components system to meet specified requirements.
Army major: Army majors command large units of officers and soldiers, supervise their training, and oversee their wellfare. They also supervise their administration, and equipment management.
ICT vendor relationship manager: ICT vendor relationship managers establish and maintain positive business relationships between stakeholders (external or internal), by deploying activities which are compliant with organisational processes. They also manage the outsourcing process for the organisation’s ICT department and the supply chain communications.
Minister of religion: Ministers of religion lead religious organisations or communities, perform spiritual and religious ceremonies and provide spiritual guidance to members of a particular religious group. They may undertake missionary work, pastoral or preaching work, or work within a religious order or community, such as a monastery or convent. Ministers of religion perform duties such as leading worship services, giving religious education, officiating at funerals and marriages, counselling congregation members and offer a range of other community services, both in conjunction with the organisation they work for, and through their own personal day to day activities.
Skipper: Skippers are the highest authority on-board or on inland waterways, they are in charge of the vessel and are held responsible for the safety and well being of the clients and crew. They are licensed by the responsible authority and will determine the operations of the vessel at any time. They are the ultimate instance responsible for the crew, the ship, the cargo and/or passengers, and the voyage.
Forester: Foresters are responsible for monitoring the natural and economic viability of a woodland or forest and for activities related to its management and conservation.
Auctioneer: Auctioneers conduct auctions by accepting bids and declaring goods sold.
Software manager: Software managers oversee the acquisition and development of software systems in order to provide support to all organisational units. They also monitor the results and quality of the different software solutions and projects implemented in the organisation.
Civil service administrative officer: Civil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and provide information to the public, either in person, through emails or phone calls. They support senior staff, and ensure a fluent internal flow of information.

 


 

References

  1. Manage staff – ESCO

 

Last updated on September 20, 2022