Description
The quality models for ICT services which address the maturity of the processes, the adoption of recommended practices and their definition and institutionalisation that allow the organisation to reliably and sustainably produce required outcomes. It includes models in a lot of ICT areas.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 11 occupations
- Total: 13 occupations
- Most common in: ISCO major group 2 (Professionals)
Essential for
- ICT quality assurance managerICT quality assurance managers are responsible of a team of ICT quality assurance analysts. They establish and operate an ICT quality approach through quality management systems, i…
- IT auditorIT auditors perform audits of information systems, platforms, and operating procedures in accordance with established corporate standards for efficiency, accuracy and security. The…
Optional for
- ICT disaster recovery analystICT disaster recovery analysts develop, maintain, and implement ICT continuity and disaster recovery strategies and solutions. They support the technical teams, assess the risks, d…
- ICT help desk managerICT help desk managers monitor the delivery of technical support services to clients according to the predefined deadlines. They plan and organise the user support actions and trou…
- ICT capacity plannerICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They…
- ICT auditor managerICT auditor managers monitor ICT auditors responsible for auditing information systems, platforms, and operating procedures in accordance with established corporate standards for e…
- ICT project managerICT project managers schedule, control and direct the resources, people, funding and facilities to achieve the objectives of ICT projects. They establish budgets and timelines, per…
- ICT system analystICT system analysts specify the system needs to meet the end user requirements. They analyse system functions in order to define their goals or purposes and to discover operations……
- ICT product managerICT product managers analyse and define current and target status for ICT products, services or solutions. They estimate the cost effectiveness, points of risk, opportunities, stre…
- ICT resilience managerICT resilience managers research, plan and develop models, policies, methods, techniques and tools that enhance an organisation's cyber security, resilience and disaster recovery. …
- ICT consultantICT consultants provide advice on how to optimise the use of existing tools and systems, make recommendations for the development and implementation of a business project or techno…
- ICT system architectICT system architects design architecture, components, modules, interfaces, and data for a multi-components system to meet specified requirements. Excludes people performing develo…
- ICT operations managerICT operations managers coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructural resources. They also plan and monitor stages of e…