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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Inform customers of activity changes
Description
Brief customers about changes, delays or cancellations of planned activities.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 5 occupations
- Optional in 1 occupations
- Total: 6 occupations
- Most common in: ISCO major group 1 (Managers)
Essential for
- Spa managerSpa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performanc…
- Ticket issuing clerkTicket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
- Tourist animatorTourist animators develop and organise entertainment activities for guests of a hospitality establishment. They set up and coordinate activities to entertain customers. Duties Here…
- Service managerService managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…
- Ticket sales agentTicket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. Duties The duties of a ticket sales age…
Optional for
- Recreational facilities managerRecreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and …
Related skills
- Cancellation policies of service providers
- Identify customer’s needs
- Manage health and safety standards
- Respond to customers’ inquiries
- Recreation activities
- Maintain customer service
- Implement marketing strategies
- Manage supplies
- Manage workflow processes
- Company policies
- Speak different languages
- Create solutions to problems
- Assist clients with special needs
