Description
Brief customers about changes, delays or cancellations of planned activities.
Alternative labels
inform customers of activity changes and cancellations
communicate flight schedule deviations
inform customers with changes in activity
inform customers of changes in activities
Skill type
skill/competence
Skill reusability level
cross-sector
Relationships with occupations
Essential skill
Inform customers of activity changes is an essential skill of the following occupations:
Spa manager: Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performance of staff, manage the financial aspects of the Spa, deal with suppliers and run advertising campaigns for the spa in order to attract more customers.
Ticket issuing clerk: Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers’ needs. They sell tickets for all events such as sporting, cultural and leisure activities. They provide customers with information on offers and make the necessary arrangements.
Tourist animator: Tourist animators develop and organise entertainment activities for guests of a hospitality establishment. They set up and coordinate activities to entertain customers.
Ticket sales agent: Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers’ queries and needs.
Optional skill
Inform customers of activity changes is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Specialised seller: Specialised sellers sell goods in specialised shops.
Recreational facilities manager: Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and organise the daily operations of the related staff and facilities and ensure the organisation follows the latest developments in its field. They coordinate the different departments of the facility and manage the correct use of resources and budgets.
Service manager: Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.
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