Maintain customer records

Essential for

• Bed and breakfast operator
  Bed and breakfast operators manage the daily operations of a bed and breakfast establishment. They ensure the guests' needs are met. Duties A bed and breakfast operator typically d…
• Travel consultant
  Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services. Duties Travel …
• Sales account manager
  Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products…
• Ticket issuing clerk
  Ticket issuing clerks provide service to customers, sell tickets and fit the reservation offer to customers' needs. They sell tickets for all events such as sporting, cultural and …
• Night auditor
  Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping. Duties The duties of a night audito…
• Travel agent
  Travel agents design and market travel programme itineraries for potential travellers or visitors. Duties The duties of a travel agent include, but are not limited to: Arranging le…
• Hospitality establishment receptionist
  Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, p…
• Sales engineer
  Sales engineers provide technical customisation of products based on customers requests and needs (mainly heavy duty), such as building equipment. They take care of business to bus…
• Tourist information officer
  Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation. Duties Tourist information officers typical…
• Customer experience manager
  Customer experience managers monitor customer experiences by creating, evaluating, and improving customer interaction in the hospitality, recreation, or entertainment industry. The…
• Billing clerk
  Billing clerks create invoices and credit memos, issuing them to customers by all necessary means, and updating customer files. They issue invoices to customers and monthly custome…
• Tourist information centre manager
  Tourist information centre managers are in charge of managing employees and activities of a centre which provides information and advice to travellers and visitors about local attr…

Optional for

• Rooms division manager
  Rooms division managers oversee a hotel’s front desk, guest services and housekeeping department teams. They report to the General Manager and play an important role in ensuring a …
• Motor vehicles parts advisor
  Motor vehicles parts advisors sell motor vehicle parts, order parts and identify alternative parts. Duties Motor vehicles parts advisors typically do the following: advise customer…
• Typist
  Typists operate computers to type and revise documents and compile material to be typed, such as correspondence, reports, statistical tables, forms, and audios. They read instructi…
• Commercial art gallery manager
  Commercial art gallery managers use artistic awareness, business acumen and interpersonal skills to ensure the smooth daily running of an art gallery Duties As a general rule, comm…
• Bank teller
  Bank tellers deal most frequently with customers of the bank. They promote the banks products and services, and provide information about the customers personal accounts and relate…
• Vehicle technician
  Vehicle technicians inspect, test and maintain vehicles, motorcycles, engine tune-ups and tyre replacements. They repair engine failures, lube replacements. Vehicle technicians rep…
• Specialised seller
  Specialised sellers sell goods in specialised shops. Other titles The following job titles also refer to specialised seller: specialized sales advisor specialized sales manager spe…
• Camping ground manager
  Camping ground managers plan, direct, or coordinate all campsite facilities and manages employees. Other titles The following job titles also refer to camping ground manager: campg…
• ICT account manager
  ICT account managers build business relationships with customers to facilitate the sale of hardware, software, telecommunications, or ICT services. They also identify opportunities…
• Camping ground operative
  Camping ground operatives perform customer care in a campsite facility and other operational work. Other titles The following job titles also refer to camping ground operative: cam…
• Tour operator representative
  Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their d…
• Ticket sales agent
  Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. Duties The duties of a ticket sales age…