Description
Follow up on the progress of a claim file, keep all parties informed of the status of the file, ensure the customer receives the damages owed, treat any problems or complaints from customers, close the file and give information to an authorised person or department when there is suspicion of fraud.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 3 occupations
- Optional in 3 occupations
- Total: 6 occupations
- Most common in: ISCO major group 3 (Technicians and associate professionals)
Essential for
- Insurance claims handlerInsurance claims handlers ensureÃÂ that all insurance claims are handled accurately and that payment for valid claims is made to the policyholders. They use statistical data and r…
- Insurance claims managerInsurance claims managers lead the team of insurance claims officers to ensure they handle insurance claims properly and efficiently. They deal with more complex customer complains…
- Loss adjusterLoss adjusters treat and evaluate insurance claims by investigating the cases and determining liability and damage, in accordance with the policies of the insurance company. They i…
Optional for
- Insurance agency managerInsurance agency managers coordinate and oversee the operations of an institution or a branch of an institution that offers insurance services. They provide clients with advice on …
- Insurance brokerInsurance brokers are natural or legal persons who provide insurance. They are also called insurance intermediaries. Insurance brokers promote, sell and provide advice on various i…
- Insurance fraud investigatorInsurance fraud investigators combat fraudulent activities by investigating the circumstances of certain suspicious claims, activities related to new customers, buying insurance pr…