Perform customer management

Essential for

• Information manager
  Information managers are responsible for systems that provide information to people. They assure access to the information in different work environments (public or private) based …
• Librarian
  Librarians manage libraries and perform related library services. They manage, collect and develop information resources. They make information available, accessible and discoverab…
• Customer contact centre information clerk
  Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation'…
• Service manager
  Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interacti…

Optional for

• Chemical application specialist
  Chemical application specialists develop chemical products according to the needs and expectations of the clients. They conduct the development of formulas and processes of formula…
• Communication scientist
  Communication scientists research the different aspects of the planning, collecting, creating, organizing, preserving, using, evaluating and exchanging information through verbal o…
• Business developer
  Business developers are instrumental in driving growth and expanding opportunities for a company. Their primary focus is on identifying and cultivating strategic partnerships, expl…
• Archivist
  Archivists assess, collect, organise, preserve and provide access to records and archives. Records maintained are in any format, analogue or digital and include several kinds of me…
• Contact centre manager
  Contact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They m…