Report on customers’ complaints related to toilet facilities

Inform supervisors of the customer’s complaints related to the toilet facilities and cleanliness and take remedy measures, if it’s the case.

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skill/competence

sector-specific

Report on customers’ complaints related to toilet facilities is an essential skill of the following occupations:

Report on customers’ complaints related to toilet facilities is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Toilet attendant: Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations.
Swimming facility attendant: Swimming facility attendants handle the daily activities of a swimming facility such as a swimming pool, beach and lake. They clean the facility, maintain a good attitude towards the clients and ensure the overall safety within the facility.

References

1. Report on customers’ complaints related to toilet facilities – ESCO