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Career Guidance Skills working with computers S5.5 - accessing and analysing digital data S5.5.0 - accessing and analysing digital data Use computer telephony integration
Description
Utilise technology that allows interaction between telephone and computer in order to enable call services directly within a desktop environment.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 1 occupations
- Total: 2 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Telephone switchboard operatorTelephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports. Duties The duti…
Optional for
- Telecommunications technicianTelecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe worki…
Related skills
- ICT system integration
- Install electronic communication equipment
- Monitor communication channels’ performance
- ICT communications protocols
- Concepts of telecommunications
- Implement a virtual private network
- Operate digging construction equipment
- Greet guests
- Operate private branch exchange
- Communicate with customers
- Implement anti-virus software
- Design failover solutions
- Answer incoming calls
