42 - Customer services clerks

Description Tellers, money collectors and related clerks perform money-handling operations in establishments relating to banking, postal services, betting or gambling, pawning and debt collecting. Tasks performed usually include: dealing with clients of banks or post offices in connection with money operations or postal services; receiving and paying off bets on results of sporting events; conducting gambling games; lending money against articles deposited or other securities; collecting debts and other payments. Occupations in this minor group are classified into the following unit groups: 4211 Bank Tellers and Related Clerks 4212 Bookmakers, Croupiers and Related Gaming Workers 4213 Pawnbrokers and Money-lenders 4214 Debt Collectors and Related Workers Alternative titles ISCO Group 421 Sources ESCO

Description Client information workers provide or obtain information in person, by telephone or electronic means such as email in connection with making travel arrangements, describing the products or services of an organization, registering and greeting guests and visitors, making appointments, connecting telephone calls and collecting information from survey respondents or applicants for services. Tasks performed usually include: preparing itineraries and making travel and hotel reservations for clients; greeting and receiving clients and visitors; registering accommodation guests; providing information concerning the goods, services or policies of an organization; making appointments; operating a telephone switchboard; interviewing survey respondents and applicants for eligibility. Occupations in this minor group are classified into the following unit groups: 4221 Travel Consultants and Clerks 4222 Contact Centre Information Clerks 4223 Telephone Switchboard Operators 4224 Hotel Receptionists 4225 Inquiry Clerks 4226 Receptionists (general) 4227 Survey and Market Research Interviewers 4229 Client Information Workers Not Elsewhere Classified Alternative titles ISCO Group 422 Sources ESCO