S1.7 - obtaining information verbally

Child Topics

S1.7.0 - obtaining information verbally

S1.7.0 - obtaining information verbally

Asking questions and listening to others to obtain information.
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    S1.7.1 - interviewing

    S1.7.1 - interviewing

    Description Interacting verbally in a formal way, usually using structured questioning, to collect information, determine opinions, or determine suitability of individuals for jobs, roles or tasks. Examples: – Adhere to questionnaires – Interview insurance claimants – Interrogate individuals
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      S1.7.2 - engaging with others to identify needs

      S1.7.2 - engaging with others to identify needs

      Engaging in discussions in order to identify expectations, requirements, desires, needs and problems of clients, co-workers, students and others. Examples: – Identify customer objectives – Interact with users to gather requirements
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        S1.7.3 - listening and asking questions

        S1.7.3 - listening and asking questions

        Description Listen carefully to what other people say, patiently understanding points being made, formulating and asking appropriate questions, without interrupting at inappropriate times. Examples: – Use questioning techniques – Listen actively
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