Clinical informatics manager

Clinical informatics managers oversee the daily operations of information systems used in a medical institutions. They also carry out research, using their understanding of clinical practices to find ways to improve healthcare services.

Excludes people performing patients treatment.
Excludes people performing assistance in medical treatment.

The following job titles also refer to clinical informatics manager:

health informatics director
clinical informatics director
clinical information systems manager
health informatics manager
manager of clinical informatics
supervisor of clinical informatics
clinical information systems supervisor
clinical informatics supervisor
director of clinical informatics
pathology ICT systems manager

Bachelor’s degree is generally required to work as clinical informatics manager. However, this requirement may differ in some countries.

ISCO skill level is defined as a function of the complexity and range of tasks and duties to be performed in an occupation. It is measured on a scale from 1 to 4, with 1 the lowest level and 4 the highest, by considering:

• the nature of the work performed in an occupation in relation to the characteristic tasks and duties
• the level of formal education required for competent performance of the tasks and duties involved and
• the amount of informal on-the-job training and/or previous experience in a related occupation required for competent performance of these tasks and duties.

Clinical informatics manager is a Skill level 4 occupation.

These occupations, although different, require a lot of knowledge and skills similar to clinical informatics manager.

specialist dentist
database integrator
specialist pharmacist
healthcare institution manager
healthcare consultant

These occupations require some skills and knowledge of clinical informatics manager. They also require other skills and knowledge, but at a higher ISCO skill level, meaning these occupations are accessible from a position of clinical informatics manager with a significant experience and/or extensive training.

This knowledge should be acquired through learning to fulfill the role of clinical informatics manager.

Clinical reports: The methods, assessment practices, credentials and opinions gathering procedures necessary for writing clinical reports.
Health care occupation-specific ethics: The moral standards and procedures, ethical questions and obligations specific to occupations in a health care setting such as respect for human dignity, self-determination, informed consent and patient confidentiality.
Database: The classification of databases, that includes their purpose, characteristics, terminology, models and use such as XML databases, document-oriented databases and full text databases.
Drug interaction management: The managerial activities related to patient`s interaction with the medical treatment provided.
Multi-professional cooperation in health care: The way to behave during team meetings, visits and meetings in multi-professional cooperation especially with other health professionals.
Computer science: The scientific and practical study that deals with the foundations of information and computation, namely algorithms, data structures, programming, and data architecture. It deals with the practicability, structure and mechanisation of the methodical procedures that manage the acquisition, processing, and access to information.
Data storage: The physical and technical concepts of how digital data storage is organised in specific schemes both locally, such as hard-drives and random-access memories (RAM) and remotely, via network, internet or cloud.
Clinical science: The research and development of the techniques and equipment used by medical staff to prevent, diagnose and treat illness.
Medical informatics: The processes and tools used for the analysis and dissemination of medical data through computerized systems.
Nursing science: The factors that influence human health and the therapeutic interventions that promote health with the purpose to improve individual`s mental and physical health.
Scientific research methodology: The theoretical methodology used in scientific research involving doing background research, constructing an hypothesis, testing it, analysing data and concluding the results.

These skills are necessary for the role of clinical informatics manager.

Utilise advanced clinical skills: Utilise advanced clinical skills in specific contexts, following specific training, in order to address the client`s needs.
Use clinical assessment techniques: Use clinical reasoning techniques and clinical judgement when applying a range of appropriate assessment techniques, such as mental status assessment, diagnosis, dynamic formulation, and potential treatment planning.
Contribute to continuity of health care: Contribute to the delivery of coordinated and continuous healthcare.
Analyse large-scale data in healthcare: Carry out large-scale data gathering such as questionnaire surveys, and analyse the obtained data.
Conduct clinical research: Oversee and undertake the necessary research to succesfully purchase, design, develop, test, train and implement software regarding clinical care and according to health plans guidelines.
Communicate effectively in healthcare: Communicate effectively with patients, families and other caregivers, health care professionals, and community partners.
Follow clinical guidelines: Follow agreed protocols and guidelines in support of healthcare practice which are provided by healthcare institutions, professional associations, or authorities and also scientific organisations.
Collect healthcare user’s general data: Collect qualitative and quantitative data related to the healthcare user’s anagraphic data and provide support on filling out the present and past history questionnaire and record the measures/tests performed by the practitioner.
Comply with quality standards related to healthcare practice: Apply quality standards related to risk management, safety procedures, patients feedback, screening and medical devices in daily practice, as they are recognized by the national professional associations and authorities.
Adhere to organisational guidelines: Adhere to organisational or department specific standards and guidelines. Understand the motives of the organisation and the common agreements and act accordingly.
Oversee clinical information system activities: Supervise and oversee day-to-day operational and clinical information system activities such as CIS, which are used for collecting and storing clinical information regarding the healthcare delivery process.
Employ foreign languages for health-related research: Use foreign languages for conducting and collaborating in health-related research.
Apply organisational techniques: Employ a set of organisational techniques and procedures which facilitate the achievement of the goals set. Use these resources efficiently and sustainably, and show flexibility when required.
Review patient’s medical data: Assess and review relevant medical data of patients such as X-rays, medical history and laboratory reports.
Apply good clinical practices: Ensure compliance with and application of the ethical and scientific quality standards used to conduct, record and report clinical trials that involve human participation, at an international level.
Perform clinical coding procedures: Match and record correctly the specific illnesses and treatments of a patient by using a clinical codes classification system.

This knowledge is sometimes, but not always, required for the role of clinical informatics manager. However, mastering this knowledge allows you to have more opportunities for career development.

Informatica powercenter: The computer program Informatica PowerCenter is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company Informatica.
Conditions for professional practice of clinical psychology: The institutional, legal and psychosocial conditions for professional practice of clinical psychology with the aim to apply them in the exercise of the psychological profession in health care.
Ibm infosphere datastage: The computer program IBM InfoSphere DataStage is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company IBM.
Creation of clinical psychological opinions: The development of opinions based on specialised literature and evidence-based documentation in the field of clinical psychology.
Analytical methods in biomedical sciences: The various research, mathematical or analytical methods used in biomedical sciences.
Oracle warehouse builder: The computer program Oracle Warehouse Builder is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company Oracle.
Oracle data integrator: The computer program Oracle Data Integrator is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company Oracle.
Pentaho data integration: The computer program Pentaho Data Integration is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company Pentaho.
Audit techniques: The techniques and methods that support a systematic and independent examination of data, policies, operations and performances using computer-assisted audit tools and techniques (CAATs) such as spreadsheets, databases, statistical analysis and business intelligence software.
Sql server integration services: The computer program SQL Server Integration Services is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company Microsoft.
Health psychology: The development, implementations and evaluation of health psychological concepts.
Ibm infosphere information server: The software program IBM InfoSphere Information Server is a platform for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company IBM.
Qlikview expressor: The computer program QlikView Expressor is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company Qlik.
Data extraction, transformation and loading tools: The tools for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure.
Manage healthcare staff: The managerial tasks and responsibilities required in a health care setting.
Sap data services: The computer program SAP Data Services is a tool for integration of information from multiple applications, created and maintained by organisations, into one consistent and transparent data structure, developed by the software company SAP.

These skills and competences are sometimes, but not always, required for the role of clinical informatics manager. However, mastering these skills and competences allows you to have more opportunities for career development.

Inform policy makers on health-related challenges: Provide useful information related to health care professions to ensure policy decisions are made in the benefit of communities.
Manage budgets: Plan, monitor and report on the budget.
Recruit employees: Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
Manage workflow processes: Develop, document and implement traffic and workflow processes across the company for different functions. Liaise with several departments and services such as account management and the creative director to plan and resource work.
Advise on training courses: Provide information on possible training options or qualifications and available funding resources, depending on the needs and educational background of the individual.
Meet deadlines: Ensure operative processes are finished at a previously agreed-upon time.
Supervise staff: Oversee the selection, training, performance and motivation of staff.
Comply with legislation related to health care: Comply with the regional and national legislation that is relevant to one`s work and apply it in practice.
Manage project metrics: Gather, report, analyse and create key metrics for a project to help measure its success.
Communicate in foreign languages with health service providers: Apply foreign languages in communicating with health service providers such as doctors and nurses.
Perform project management: Manage and plan various resources, such as human resources, budget, deadline, results, and quality necessary for a specific project, and monitor the project’s progress in order to achieve a specific goal within a set time and budget.
Train employees: Lead and guide employees through a process in which they are taught the necessary skills for the perspective job. Organise activities aimed at introducing the work and systems or improving the performance of individuals and groups in organisational settings.
Implement strategic planning: Take action on the goals and procedures defined at a strategic level in order to mobilise resources and pursue the established strategies.
Participate in medical records’ auditing activities: Assist and help with any requests arisen during audits related to the archiving, filling and processing of medical records.

1342 – Health services managers

 

 

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References

1. Clinical informatics manager – ESCO