Coordinate rail services

Effectively manage a team within a variety of rail services such as rail information and communication systems, station and train accessibility, hygiene and cleanliness, safety, security, disruption and incident investigation, to permanently ensure high levels of customer satisfaction.

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• Maintain computerised records of railway traffic
• Lead a team
• Health and safety measures in transportation
• Maintain relationship with customers
• Maintain customer service
• Work in a rail transport team
• Enforce railway safety regulations
• Handle customer complaints
• Railway framework legislation
• Maintain relationship with suppliers
• Operate railway communication systems
• Comply with legal regulations