Deal with unforeseen incidents in hospitality

Handle unexpected incidents following the appropriate protocol by solving, organising, reporting and documenting them.

Incidents might include injuries, theft or damage of property, fire, bomb threats, hostage taking.

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• Ensure protection of car parking
• Comply with food safety and hygiene
• Ensure cross-department cooperation
• Procure hospitality products
• Manage budgets
• Manage emergency evacuation plans
• Maintain customer service
• Manage staff
• Detain offenders
• Plan shifts of employees
• Perform internal investigations
• Monitor work for special events