Ensure passenger comfort

Ensure the safety and comfort of train passengers; help passengers to get on and off the train using any mechanical aids as necessary. Respond to passengers requests and pursue maximum customer satisfaction.

perform activities to maximise the satisfaction of passengers
ensure passenger comfort and safety
perform activities to maximise the comfort of passengers
maximise customer satisfaction
ensure comfort of passengers
maximise the comfort and satisfaction of passengers
ensure safety and comfort of passengers
maximise passenger comfort
ensure comfort of customers
ensure comfort of travellers

skill/competence

sector-specific

Ensure passenger comfort is an essential skill of the following occupations:

Carriage driver: Carriage drivers tranport passengers in horse-drawn carriages. They ensure passengers’ safety and care for the horses.
Chief conductor: Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train’s doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also provide commercial activities such as ticket control and selling, and provide support and information to passengers, and provide gastronomic services.
 
Train conductor: Train conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable information. They collect tickets, fares, and passes from passengers and support the chief conductor in performing his operational tasks e.g in regard to door closing or certain operational communication. They ensure the safety of passengers respond to technical incidents and emergency situations.

Ensure passenger comfort is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Automated cable vehicle controller: Automated cable vehicle controllers operate systems and control boards keeping under the control the operations of a varied array of modes of transport operated by cable. They can operate aerial cabins, telphers, funiculars, etc. They ensure continuous operations and intervene in the operations when unforeseen situations occur.
Fisheries boatmaster: Fisheries boatmasters operate fishing vessels in coastal waters performing operations at the deck and engine. They control the navigation as well as capture and conservation of fish within the established boundaries in compliance with national and international regulations.

References

1. Ensure passenger comfort – ESCO