Description
Manage goods that have been returned by customers, following the applicable goods return policy.
Alternative labels
handling a return
deal with returns
handle a return
conduct returns
handling returns
accept returns
administer returns
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Handle returns is an essential skill of the following occupations:
Optional skill
Handle returns is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Warehouse worker: Warehouse workers execute the accurate handling, packing and storage of materials in a warehouse. They receive goods, label them, check quality, store the goods and document any damage. Warehouse workers also monitor stock levels of items, keep inventory and ship goods.
Supply chain assistant: Supply chain assistants work closely together with managers in the operations processes, namely purchasing, manufacturing, and distribution processes. They help with administrative and pragmatic follow up of actions such as invoicing, drafting and preparation of contracts and purchasing orders, reconciliation of inventory against documents, and communication with distribution channels.
Inventory coordinator: Inventory coordinators keep track of products stored in warehouses for transport to stores, wholesalers and individual customers. They inspect the inventory and maintain paperwork and documents.
References
- Handle returns – ESCO