Implement customer follow-up

Description

Implement strategies that ensures post-sale follow up of customer satisfaction or loyalty regarding one's product or service.

Occupations requiring this skill

This section is generated automatically.

Skill demand overview
  • Essential in 16 occupations
  • Optional in 3 occupations
  • Total: 19 occupations
  • Most common in: ISCO major group 2 (Professionals)

Essential for

  • Customer service representative
    Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding custom…
  • Commercial sales representative
    Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Duties The duties of a commercial s…
  • Technical sales representative in agricultural machinery and equipment
    Technical sales representatives in agricultural machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The…
  • Sales account manager
    Sales account managers serve as intermediators between clients and the organisation, managing both sales and long term relations with the client. They have knowledge about products…
  • Technical sales representative in hardware, plumbing and heating equipment
    Technical sales representatives in hardware, plumbing and heating equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles…
  • Technical sales representative in mining and construction machinery
    Technical sales representatives in mining and construction machinery act for a business to sell its merchandise while providing technical insight for customers. Other titles The fo…
  • Technical sales representative in electronic and telecommunications equipment
    Technical sales representatives in electronic and telecommunications equipment act for a business to sell its merchandise while providing technical insight for customers. Other tit…
  • ICT account manager
    ICT account managers build business relationships with customers to facilitate the sale of hardware, software, telecommunications, or ICT services. They also identify opportunities…
  • After-sales service technician
    An After-Sales Service Technician is responsible for providing technical support and service to customers who have purchased products, ensuring they function correctly and meet the…
  • Door to door seller
    Door to door sellers sell goods and services door to door. Duties Door to door sellers typically do the following: Travel to different neighborhoods and suburbs going door-to-door …
  • Technical sales representative in machinery and industrial equipment
    Technical sales representatives in machinery and industrial equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The f…
  • Technical sales representative in chemical products
    Technical sales representatives in chemical products act for a business to sell its merchandise while providing technical insight for customers. Other titles The following job titl…
  • Technical sales representative
    A Technical Sales Representative is a specialized sales professional who focuses on selling complex technical products and services. They possess a deep understanding of the techni…
  • Technical sales representative in the textile machinery industry
    Technical sales representatives in the textile machinery industry act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
  • Technical sales representative in office machinery and equipment
    Technical sales representatives in office machinery and equipment act for a business to sell its merchandise while providing technical insight for customers. Other titles The follo…
  • Advertising sales agent
    Advertising sales agents sell advertising space and media time to businesses and individuals. They make sales pitches to potential clients and follow up on after-sales. Duties Adve…

Optional for

  • Recruitment consultant
    A Recruitment Consultant is a professional who connects employers with suitable job candidates, helping businesses fill vacancies with qualified talent while supporting individuals…
  • Motor vehicle aftersales manager
    Motor vehicle aftersales managers maximise sales by closing business on an ongoing basis. They negotiate with existing clients for contract renewals. They maintain contracts, deal …
  • Employment and vocational integration consultant
    Employment and vocational integration consultants offer assistance to unemployed individuals in finding jobs or vocational training opportunities, according to their educational or…

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Last updated on February 18, 2026

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