Improve rail service delivery

Responsible for planning and implementing new ways of improving train service delivery to ensure the best possible customer experience at all times.

improve rail services
design and implement rail service improvement processes
implement rail service improvement strategy
develop and implement rail service improvements
develop rail service improvement strategy
improve delivery of railway services
improve railway service delivery
design and implement rail service improvement strategy
develop and implement rail service improvement procedures
improve delivery of rail service
improve railway services

skill/competence

sector-specific

Improve rail service delivery is an essential skill of the following occupations:

Railway station manager: Railway station managers are in charge of organising tasks linked to the operation of train stations. Their tasks cover the organisation of the maintenance and repairment works for buildings and interior equipment. They care for the comfort, service, safety and security of passengers, other clients and the commercial use of buildings. Depending on the size of the station, the number of staff that railway station managers are directly responsible for can be high.

Improve rail service delivery is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

Logistics and distribution manager: Logistics and distribution managers take decisions on logistic services, operations and provisions. They take internal and external variables into consideration for effective and successful organisational logistic services. They give appropriate support to all the activities of the supply chain from the beginning to the end. These professionals organise the storage and distribution of goods and ensure that the right products are delivered to the right location on time and at a good cost.

References

1. Improve rail service delivery – ESCO