Measure software usability

Check the convenience of the software product for the end user. Identify user problems and make adjustments to improve usability practice. Collect input data on how users evaluate software products.

usability evaluation
perform software usability testing

skill/competence

sector-specific

Measure software usability is an essential skill of the following occupations:

Aviation ground systems engineer: Aviation ground systems engineers are in charge of supervising the maintenance of the equipment of the airport, for example, the visual aids, airport electrical systems, luggage systems, security systems, pavements, drainage, maintenance of unpaved areas and equipment and vehicles.
ICT accessibility tester: ICT accessibility testers evaluate websites, software applications, systems or user interface components with regards to friendliness, operability of the navigation and visibility to all types of users, especially including those with special needs or disabilities.
ICT usability tester: ICT usability testers ensure compliance with requirements and strive for optimal usability within the software engineering cycle phases (analysis, design, implementation, and deployment). They also work closely with users (analysts) to research for and document user profiles, analyse tasks, workflows, and user scenarios.
User experience analyst: User experience analysts assess client interaction and experience and analyse users’ behaviours, attitudes, and emotions about the usage of a particular product, system or service. They make proposals for the improvement of the interface and usability of products, systems or services. In doing so, they take into consideration the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership, as well as the person’s perceptions of system aspects such as utility, ease of use and efficiency, and user experience dynamics.

Measure software usability is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.

ICT test analyst: ICT test analysts work in testing environments, assessing products, checking for quality and accuracy, or creating tests scripts. They design tests which are then implemented by testers.
Software tester: Software testers perform software tests. They may also plan and design them. They may also debug and repair software although this mainly corresponds to designers and developers. They ensure that applications function properly before delivering them to internal and external clients.
Digital games tester: Digital games testers review and test various genres of digital games by playing them in order to find bugs and glitches within the game’s functionality or graphics. They may evaluate the capacity of attraction and playability of games. They may also debug the games themselves.
ICT system tester: ICT system testers perform testing activities and some test planning activities. They may also debug and repair ICT systems and components although this mainly corresponds to designers and developers. They ensure that all systems and components function properly before delivering them to internal and external clients.

References

1. Measure software usability – ESCO