Description
Apply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 0 occupations
- Total: 2 occupations
- Most common in: ISCO major group 7 (Craft and related trades workers)
Essential for
- Telecommunications technicianTelecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe worki…
- Telecommunications analystTelecommunications analysts review, analyse and evaluate an organisation's telecommunications needs and systems. They provide training on the telecommunications system features and…