Description
Know the product range of railway companies and use that knowledge in order to provide assistance to customers with problems or queries.
Alternative labels
rail company services
services supplied by rail companies
rail company products
railway company product range
railway company products
services provided by railway companies
products of railway companies
product range of rail companies
rail company product range
services provided by rail companies
services supplied by railway companies
Skill type
knowledge
Skill reusability level
sector-specific
Relationships with occupations
Essential knowledge
Product range of railway companies is an essential knowledge of the following occupations:
Railway passenger service agent: Railway passenger service agents spend time with railway station customers, answer their questions and react quickly and safely to unexpected situations. They provide information, mobility assistance, and security in railway stations. They provide accurate and up to date information on train arrival and departure times, train connections, and help customers plan their travels.
Railway sales agent: Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerical duties such as maintaining the daily ticket sales balance sheet. They handle requests for seat reservations and examine diagram charts of each car on train to verify the available space on the specified train.
Optional knowledge
Product range of railway companies is optional for these occupations. This means knowing this knowledge may be an asset for career advancement if you are in one of these occupations.
References
