Description
Satisfy needs of various types of airport customers; prepare and implement plans to address the request of stakeholders.
Alternative labels
provide assistance to a variety of airport customers
provide airport customer services
provide services to a variety of airport users
provide assistance to airport users
provide services to a variety of airport customers
assist airport users
meet the needs of airport users
provide assistance to airport customers
deliver airport customer services
assist airport customers
Skill type
skill/competence
Skill reusability level
sector-specific
Relationships with occupations
Essential skill
Provide assistance to a variety of airport users is an essential skill of the following occupations:
Airport chief executive: Airport chief executives lead a group of airport directors who are responsible for all areas of the airport. They envision and make decisions on the strategic direction of the airport based on the information provided by their team of managers.
Airport operations officer: Airport operations officers perform supervisory and administrative work monitoring operational activities on an assigned shift at a large airport. They ensure the safe take-off and landing of aircrafts
Airport director: Airport directors oversee a group of managers who lead or supervise a particular area of the airport, programme or a project.
Optional skill
Provide assistance to a variety of airport users is optional for these occupations. This means knowing this skill may be an asset for career advancement if you are in one of these occupations.
Air traffic manager: Air traffic managers coordinate the planning of ground control, the maintenance of the aircrafts, and the handling of customers. They strive for the most efficient use of resources in directing the aircraft. They manage safety, quality, and risks in everyday work. They also plan and compare performance with other air navigation service providers.
Chief executive officer: Chief executive officers hold the highest ranking in a pyramidal corporate structure. They are able to hold a complete idea of the functioning of the business, its departments, risks, and stakeholders. They analyse different kinds of information and create links among them for decision-making purposes. They serve as a communication link with the board of directors for reporting and implementation of the overall strategy.
References
