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Career Guidance Skills assisting and caring S3.4 - providing information and support to the public and clients S3.4.1 - providing information to the public and clients Provide online help
Description
Provide support information to users delivered through an ICT system to give assistance or present information either on a broad range of subjects or for a specific topic or product.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 0 occupations
- Optional in 1 occupations
- Total: 1 occupations
- Most common in: ISCO major group 2 (Professionals)
Optional for
- Technical communicatorTechnical communicators prepare clear, concise, and professional communication from product developers to users of the products, such as online help, user manuals, white papers, sp…
Related skills
- ICT help platforms
- Develop ICT safety information
- Use word processing software
- Interpret technical texts
- Identify ICT user needs
- JSSS
- Compile content
- Content development processes
- Provide technical documentation
- Manage localisation
- Manage content metadata
- Manage information sources
- Gather technical information
Last updated on February 18, 2026
