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Career Guidance Skills information skills S2.1 - conducting studies, investigations and examinations S2.1.1 - conducting investigations Research passenger needs
Description
Conduct research and investigations in order to identify and classify the needs and desires of passengers; enhance non-aviation related revenues from restaurant and retail offerings in the airport.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 2 occupations
- Optional in 0 occupations
- Total: 2 occupations
- Most common in: ISCO major group 5 (Service and sales workers)
Essential for
- Train conductorTrain conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable informati…
- Train attendantTrain attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals. Duties Train attendants typically do th…
Related skills
- Use different communication channels
- Manage the customer experience
- Assist passengers in emergency situations
- Answer questions about the train transport service
- Check carriages
- Assist passengers with timetable information
- Assist passengers
- Comply with food safety and hygiene
- Act reliably
- Health and safety measures in transportation
- Provide information to passengers
- Maintain stock supplies for guest cabin
