Password Protected
Nope
Yep, that's right!
Career Guidance Skills assisting and caring S3.1 - counselling S3.1.2 - providing support to resolve problems Support distressed emergency callers
Description
Provide emotional support and guidance to emergency callers, helping them to cope with the distressing situation.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 0 occupations
- Total: 1 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Emergency medical dispatcherEmergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nea…
Related skills
- Listen actively
- Medical terminology
- Adhere to organisational guidelines
- Show intercultural awareness
- Local geography
- Observe confidentiality
- Communicate verbal instructions
- Log emergency call information electronically
- Professional documentation in health care
- Work in multidisciplinary teams related to emergency care
- Tolerate stress
- Health care system
Last updated on February 18, 2026
