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Career Guidance Skills assisting and caring S3.1 - counselling S3.1.2 - providing support to resolve problems Support distressed emergency callers
Description
Provide emotional support and guidance to emergency callers, helping them to cope with the distressing situation.
Occupations requiring this skill
This section is generated automatically.
Skill demand overview
- Essential in 1 occupations
- Optional in 0 occupations
- Total: 1 occupations
- Most common in: ISCO major group 4 (Clerical support workers)
Essential for
- Emergency medical dispatcherEmergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nea…
Related skills
- Health care system
- Dispatch ambulance
- Operate an emergency communication system
- Communicate in foreign languages with health service providers
- Answer emergency calls
- Prioritise emergencies
- Coordinate with other emergency services
- Personnel planning in emergency response
- Manage multiple patients simultaneously
- Comply with quality standards related to healthcare practice
- Medical dispatch
- Provide advice to emergency callers
